Abstract: Disclosed are systems, apparatus, methods, and computer readable media for determining a confidentiality for a site record. In one embodiment, a site record for analysis is identified at a computing device. The computing device may identify a source for the site record and determine, based on the source, a source-based confidentiality for the site record. The computing device may identify, based on the site record, a designated confidentiality for the site record, and determine that the designated confidentiality is different from the source-based confidentiality. Responsive to the determination that the designated confidentiality is different from the source-based confidentiality, the computing device may store the source-based confidentiality for the site record on a storage medium.
Type:
Application
Filed:
May 22, 2014
Publication date:
September 11, 2014
Applicant:
salesforce.com, inc.
Inventors:
Robert Fly, Collin Greene, Brian Soby, James Dolph
Abstract: Methods and apparatus for mediating user access to services over a network are described. Access is provided by a service network host to a plurality of connectors providing access to a plurality of services over the network. The services are provided by entities independent from the service network host. The connectors including a first connector are configured to communicate with a first service using a first format to retrieve or modify data associated with the first service. The first connector is further configured to identify one or more methods or data fields of the first service. The service network host is further configured to provide, to a computer associated with a user over the network, one or more directions for using the first connector to display and/or modify data from the first service over the network.
Abstract: In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc.
Type:
Application
Filed:
May 20, 2014
Publication date:
September 11, 2014
Applicant:
salesforce.com, inc.
Inventors:
Marco S. Casalaina, Jim Dvorkin, Jason Winters, Bing Yang, Dararith Ourk, Rupert Chen
Abstract: A method for sharing documents between on-demand services is provided. In an embodiment, a user of a first on-demand service may be able to view a list of content that includes content stored at the first on-demand service and content stored at a second on-demand service. The content of the second on-demand service may be associated with information about the content, allowing the content to be shared among multiple users of the first on-demand service. The user wanting to view the content, select or click on an indicator identifying the content, a connection to the second on-demand service is established, and images of the content are sent from the second on-demand service to the first on-demand service.
Type:
Grant
Filed:
March 8, 2013
Date of Patent:
September 9, 2014
Assignee:
salesforce.com, inc.
Inventors:
Timothy J. Barker, Jonathan Levine, James Johnson
Abstract: Mechanisms and methods are provided for optimizing data synchronization between clients and database systems. These mechanisms and methods provide optimizations for synchronization requests, by either breaking a synchronization request into multiple smaller requests, or by executing different code routines for differing client types, or by pre-caching data that a user is anticipated to want at a future point. Such optimization techniques can enable clients with varying capacities (e.g., mobile client vs. full desktop client) to optimally utilize their respective device capabilities.
Type:
Grant
Filed:
July 1, 2011
Date of Patent:
September 9, 2014
Assignee:
salesforce.com, inc.
Inventors:
Deepak Kothule, Bagrat Mazyan, Erik Forsberg, Aleksandra Zhulina, Pierpaolo Bergamo
Abstract: An index to be backed up in a computing environment is identified. A staged copy of the index to be backed up is created. The staged copy of the index is segmented. The segments are uploaded to a pre-selected location.
Type:
Application
Filed:
May 9, 2014
Publication date:
September 4, 2014
Applicant:
salesforce.com, inc.
Inventors:
Mustafa Paksoy, Jeffrey Bergan, Kanishka Maheshwari
Abstract: In accordance with embodiments, there are provided mechanisms and methods for synchronizing a server and an on-demand database service. These mechanisms and methods for synchronizing a server and an on-demand database service can enable embodiments to synchronize a larger amount of data. The ability of embodiments to provide such feature can enable more effective synchronization of a user-level sharing entity database with a multi-user on-demand database service.
Abstract: In accordance with embodiments, there are provided mechanisms and methods for enabling access to a resource of a multi-tenant on-demand database service utilizing a token. These mechanisms and methods for enabling access to a resource of a multi-tenant on-demand database service utilizing a token can be utilized to prevent identification of a user attempting to access the resource, and thus unwanted use of the user's identity.
Type:
Grant
Filed:
March 11, 2013
Date of Patent:
September 2, 2014
Assignee:
salesforce.com, inc.
Inventors:
Ryan Lissack, Robert Joseph Snell, Robert Charles Fly
Abstract: There are provided mechanisms and methods for leveraging a customer relationship management system (CRM) to send meeting invitations. These mechanisms and methods for leveraging a CRM system to send meeting invitations can enable identification of invitees to which to send the meeting invitation using customer information stored by the CRM system. The ability to leverage the CRM system to identify the invitees can provide a more efficient technique for scheduling meetings.
Abstract: In accordance with embodiments, there are provided methods and systems for providing communication authentication between cloud applications and on-premise applications. A method of embodiments includes receiving, from a cloud application at a cloud computing device, a first message at an application server of a server computing system, and parsing, at the application server, the first message to determine first identification information contained within the first message. The method further includes authenticating, at the application server, the first message by verifying the first identification information, and forwarding the first authenticated message to an on-premise application at a remote computing device.
Abstract: In accordance with embodiments, there are provided mechanisms and methods for providing in-line scheduling in an on-demand service in a database system. These mechanisms and methods for providing in-line scheduling can enable embodiments to provide a multi-tenant database that stores client scheduling information, client customer contact information, and enables drag and drop event scheduling. In a multi-tenant database, a system for managing client customer contact information and event scheduling is established, which may be useful for a tenant that is a salesperson or that employs salespersons. The multi-tenant database may include a combined view application that provides for the simultaneous display of a calendar view and list view of contact information. The multi-tenant database may further include drag and drop functionality, allowing list view information to be dragged and dropped onto the calendar view for event scheduling.
Abstract: Disclosed are systems, apparatus, methods, and computer readable media for creating and sharing social files in a feed system. In one embodiment, a request is received to perform an action related to a social file. The social file may provide access to a first document file within a social networking system. The first document file may be capable of being displayed on a display device. A determination may be made as to whether the requested action complies with a permission configuration record associated with the social file. The permission configuration record may identify one or more user accounts permitted to access the social file.
Type:
Application
Filed:
May 2, 2014
Publication date:
August 28, 2014
Applicant:
salesforce.com, inc.
Inventors:
Madhu Prabaker, Shai Alfandary, Robert J. Snell, James Johnson
Abstract: A system and method for executing record actions in a multi-tenant database and application service is provided. The system and method is configured to provide a message queue and an event queue, the message queue configured to store a plurality of messages corresponding to record actions and the event queue configured to store a corresponding list of events. The system and method are configured to process record actions on the plurality of records by selecting a plurality of messages in the message queue for processing, the selected plurality of messages corresponding to a plurality of record actions on records in the multi-tenant database, identifying a plurality of events in the event queue corresponding to the selected plurality of messages, and processing the identified plurality of events as a batch to execute the plurality of record actions.
Abstract: In accordance with embodiments, there are provided mechanisms and methods for rule-based performance of actions on related objects. These mechanisms and methods for rule-based performance of actions on related objects can provide a generalized technique for configuring related object actions that are responsive to object updates. The ability to provide this generalized technique can enable actions to be automatically performed on objects in response to updates to related objects, in a rule-based manner.
Type:
Grant
Filed:
March 31, 2011
Date of Patent:
August 26, 2014
Assignee:
salesforce.com, inc.
Inventors:
Patrick Calahan, Shilpa Goel, George Hart, Varadarajan Rajaram
Abstract: In accordance with embodiments disclosed herein, there are provided mechanisms and methods for implementing virtual objects in an on-demand database environment. For example, in one embodiment, mechanisms include receiving a data request at a host organization, wherein the data request specifies a first data source internal to the host organization and further specifies a second data source external to the host organization; retrieving first data results from the first data source based on the data request; retrieving second data results from the second data source based on the data request; and returning aggregated data results responsive to the data request based on the first data results and the second data results retrieved. In one embodiment, the internal data source is a multi-tenant database within the host organization.
Abstract: A method of prioritizing feed items based on rules is provided. User input establishes one or more rules to prioritize a feed item, wherein at least one of the one or more rules incorporates the input data. Such user input may include user-created data or feed metrics. The one or more rules may be weighted. Additional user input configures one or more message cues. A plurality of feed items are prioritized based on the one or more rules. The plurality of feed items are associated with a plurality of feeds, wherein each feed is associated with an object stored in a database system. The plurality of feed items are then displayed in combination with the one or more message cues to a plurality of users of the database system.
Abstract: In accordance with embodiments, there are provided mechanisms and methods for synchronizing entities. These mechanisms and methods for synchronizing entities can enable improved data synchronization, improved data management, etc.
Abstract: The present invention is directed to methods and systems of distributing information in a computer network related to a report a software anomaly that includes receiving information concerning the reported software anomaly (RSA); identifying a problematic functional characteristic included in the RSA; ascertaining from a plurality of computer-readable addresses a sub-group of the computer-readable addresses that correspond to parties with information corresponding to the problematic functional characteristic; storing on the computer network an investigation record having associated therewith data corresponding to the RSA; and transmitting to the sub-group a message perceivable by the parties indicating a location on the computer network of the investigation record.
Type:
Grant
Filed:
February 16, 2011
Date of Patent:
August 26, 2014
Assignee:
salesforce.com, inc.
Inventors:
Alexis Williams, Analia Mastrogiovanni, James Hatton
Abstract: In some implementations, a system causes a set of main tabs to be displayed at a first portion of a display. The system is configured to receive a user selection of a selected main tab. In response, the system causes a set of secondary tabs to be displayed at a second portion of the display. The system is configured to receive user input to manipulate the secondary tabs causing a rearrangement of the secondary tabs into a new order and/or causing one or more of the secondary tabs to be hidden. Based on the user input, the system causes the manipulated set of secondary tabs to be displayed and stores information defining the manipulated set of secondary tabs. Upon a subsequent access by the user of a database object associated with the selected main tab, the system causes the manipulated set of secondary tabs to be displayed.
Type:
Application
Filed:
April 29, 2014
Publication date:
August 21, 2014
Applicant:
salesforce.com, inc.
Inventors:
Margaret Law, Rashmi Channarayapattna, Jason Ellis, Anshu Agarwal, Xuefeng Wang
Abstract: Methods and systems for maintaining the confidentiality of data provided by an organization for storage on a third party database system are provided. The data can be encrypted on an internal network of the organization and sent to the third party database system for storage. The third party database system can associate metadata with the encrypted data and can store the encrypted data. Accordingly, when a request for the encrypted data is received from a computing device communicating with an internal network of the organization, the encrypted data and associated metadata can be sent to the computing device. A key that is stored on an internal network of the organization can be called through an applet, which utilizes information within the metadata to locate the key on the internal network of the organization.
Type:
Application
Filed:
April 30, 2014
Publication date:
August 21, 2014
Applicant:
salesforce.com, inc.
Inventors:
Brendan T. O'Connor, James L. Cavalieri, III, Robert C. Fly