Abstract: A system and method for enabling the interchange of enterprise data through an open platform is disclosed. This open platform can be based on a standardized interface that enables parties to easily connect to and use the network. Services operating as senders, recipients, and in-transit parties can therefore leverage a framework that overlays a public network.

Abstract: In accordance with embodiments disclosed herein, there are provided methods, systems, and apparatuses for implementing a session table framework including, for example, receiving a request at a host organization from a client device, in which such a request specifies an application available via the host organization; generating a user session unique to the client device in a memory of the host organization; creating a user session data table within the user session; processing the request via the application specified by the request on behalf of the client device; updating the user session data table based on the processing of the request; and transmitting a response to the client device responsive to the request.

Abstract: Methods and systems are provided for managing customer service calls using a localhost service operating within a desktop environment. The system includes a web-based application configured to display browser windows including an overlayed or embedded softphone component, and a desk top application which serves a telephony application configured to receive call status information from a CTI adapter. The softphone is supported by an iFrame which exchanges call status information with the desk top application.

Abstract: Disclosed are implementations of methods, apparatus, systems, and computer-readable storage media for rendering information. In some implementations, user interface data including content capable of being displayed on a page is received. A dynamic window including one or more links linked with respective identifiable portions of the content on the page can be generated. The page of content and the dynamic window can be displayed in a user interface on a display of a computing device. The user interface can have a first state in which a first view of the page of content is displayed and a second state in which a second view of the page is displayed, where the second view is different from the first view. The dynamic window is capable of remaining displayed independent of a change of the user interface from the first state to the second state.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for automated testing which utilizes a preconfigured point of entry in a test or which includes a test converted to a predetermined format. These mechanisms and methods for automated testing which utilizes a preconfigured point of entry in a test or which includes a test converted to a predetermined format can provide testing in an automated manner where the testing is otherwise typically performed manually. The ability to provide this automated testing can increase the efficiency of testing code.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc.

Abstract: Disclosed are systems, apparatus, methods, and computer readable media for suppressing network feed activities using an information feed in an on-demand database service environment. In one embodiment, a message is received, including data indicative of a user action. An entity associated with the user action is identified, where the entity is a type of record stored in a database. A type of the entity is identified. It is determined whether the entity type is a prohibited entity type. When the entity type is not a prohibited entity type, the message data is saved to one or more tables in the database. The tables are configured to store feed items of an information feed capable of being displayed on a device. When the entity type is a prohibited entity type, the saving of the message data, to the one or more tables in the database configured to store the feed items, is prohibited.

Abstract: The present invention provides techniques for managing a multi-tenant database system. In one embodiment the method includes providing access to data stored in a multi-tenant data structure that is implemented by storing data for multiple tenants on a pool of computer servers defining the multi-tenant data structure that having a plurality of data columns and one or more index columns. The one or more index columns define a first data field for a first tenant of the multi-tenant data structure and a second data field for a second tenant of the multi-tenant data structure. The first field indicates a first data type and the second field indicates a second data type, wherein the second data type is different than the first data type. Once created, records having data values in the first and second fields are stored to a single column in the data structure. The single column includes data values having different data types for different tenants in the multi-tenant data structure.

Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for identifying topical influence in an online social network. In some implementations, an entity associated with a feed item is identified. A topic associated with the entity or with the feed item is also identified. The entity can be determined to be a topical influencer regarding the topic in the online social network based on one or more factors, such as a factor indicating dissemination of information associated with the identified topic to other entities. A display device can be configured to display information indicating the determination that the entity is a topical influencer of the identified topic.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for versioning content in a database system using content type specific objects. These mechanisms and methods for versioning content in a database system using content type specific objects can enable embodiments to provide a database system which stores information associated with multiple versions of content. The ability of embodiments to provide a database system which supports content versioning can enable an efficient and comprehensive storage of content types having different features by the database system.

Abstract: A method of establishing personalized limits on a search responsive to a key word query in an enterprise search system is described that includes receiving an object types access history for a particular user. Applying this method, the object types access history includes records of object types selected from search results returning multiple object types and records of object types selected via interfaces other than search results. The method continues with determining and storing in computer readable memory a personalized scope of object types. The personalized scope of object types sets a limit on object types initially returned by an enterprise search system for the particular user in response to key word queries by the particular user that do not specify object types to search.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for providing in-line scheduling in an on-demand service in a database system. These mechanisms and methods for providing in-line scheduling can enable embodiments to provide a multi-tenant database that stores client scheduling information, client customer contact information, and enables drag and drop event scheduling. In a multi-tenant database, a system for managing client customer contact information and event scheduling is established, which may be useful for a tenant that is a salesperson or that employs salespersons. The multi-tenant database may include a combined view application that provides for the simultaneous display of a calendar view and list view of contact information. The multi-tenant database may further include drag and drop functionality, allowing list view information to be dragged and dropped onto the calendar view for event scheduling.

Abstract: Methods and apparatus for facilitating consumption of services via a services network are described. Access is provided to a services directory which identifies a plurality of services and at least one connector for facilitating consumption of each of the services via the network. Each connector is operable to mediate communication protocol and business policy differences between a first network end point associated with the corresponding service and a second network end point associated with a consumer of the service. For each of selected ones of the connectors, information accessible via the services directory is provided regarding how to use the connector to consume the corresponding service. For each of selected ones of the services, access to a connector design process is provided via the services directory.

Abstract: A method for software debugging in a multi-tenant database network system is provided. When an exception occurs the stack frames in temporary working memory are dumped into long term memory for later analysis. A stack trace is performed from which performance information may be derived, which may aid in discovering the cause of the exception.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for displaying data utilizing a selected source and visualization. These mechanisms and methods for displaying data utilizing a selected source and visualization can enable enhanced data display, improved data display development, increased time savings, etc.

Abstract: Various embodiments described or referenced herein are directed to different devices, methods, systems, and computer products for providing information external to an organization in an information feed. A message may be received from an information service provider in accordance with a previously defined request. The defined request may include one or more parameters specifying requested data. The message may include data provided in accordance with the one or more parameters. The data in the message may be processed to create a data object. The data object may include at least a portion of the data provided in accordance with the one or more parameters. The data object may be stored in a database. The data object may then be provided for display on a display device in an information feed associated with the record.

Abstract: A method for processing symbols by a first computerized entity, the method may include receiving, by a first computerized entity and over a communication network, text that comprises multiple random tokens and a plurality of plaintext symbols; wherein the multiple random tokens are generated by a second computerized entity; wherein a value of each random token that represents a plaintext symbol is responsive to values of random tokens that represents plaintext symbols that have a lower lexicographic value than the plaintext symbol; and processing the text by the first computerized entity.

Abstract: Interactive database viewing is provided. A server associated with a database accesses a stored result set from a database query. The server presents a portion of the result set in a list view to a client device remote from the server and the cache memory, where the portion presented is based on filter selection based on fields of the data. In response to changes to the filter selection, the server can dynamically alter the list view without having to again access the database. If a change to the filter selection requests data outside the cached result set, the server accesses the database and updates the cached result set. Inline editing of the data in the list view can be applied back to the database by the server.

Abstract: Disclosed are systems, apparatus, methods, and computer readable media for interfacing with a phone system in an on-demand service environment. In one embodiment, a client machine is in communication with a data provider and the phone system. The phone system is operated by a phone provider separate from the data provider. A message is received at the client machine from the phone system. The message includes information regarding a phone event in relation to a phone call. The phone event information is provided in a first part of a user interface in a web browser on the client machine. A second part of the user interface is capable of displaying information received at the client machine from the data provider. The first part of the user interface and the second part of the user interface are adapted to communicate with one another. For example, the first part of the user interface is adapted to send a message including the phone event information to the second part of the user interface.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for authenticating and authorizing an external entity. These mechanisms and methods for authenticating and authorizing an external entity can enable improved data security, more efficient data transfer, improved data access channels, etc.