Abstract: Methods and apparatus are described for facilitating communication among a plurality of entities via an interoperability network. Each entity has policy data corresponding thereto governing interaction with the entity via the interoperability network. A message is transmitted from a first one of the entities to a second one of the entities. The first entity has first policy data corresponding thereto and the second entity has second policy data corresponding thereto. The transmitted message was handled in the network according to combined policy data representing a combination of the first and second policy data.
Abstract: A database system includes servers configured to receive requests from user systems. Each server includes a local and a global store. Each local store stores the number of requests received by its server. The system includes a processor configured to receive the number of requests from servers. The processor is configured to determine the number of requests received by all of the servers, and send this number of requests to each server. The global store stores the number of requests received from the processor. A given server is configured to compare the number of requests received by the servers with a threshold number. If this number is greater than the threshold number, then the given server is configured to send a message to the user systems that the number of threshold requests has been exceeded and/or the given server will discontinue accepting requests.
Type:
Grant
Filed:
December 27, 2006
Date of Patent:
September 18, 2012
Assignee:
salesforce.com, inc.
Inventors:
Chris Fry, Peter Morreli, Craig Weissman
Abstract: In a method, system, and computer-readable medium having instructions for performing asynchronous testing of an application that is occasionally connected to an online services system, metadata describing at least a portion of an online services database is retrieved and the at least a portion of the online services database is authorized for replication at a software application, information is determined for an entity for an application database from the metadata, a request is sent for a database using the software application interface and the request has an asynchronous operation call to the database for the entity, an execution of the asynchronous operation call is recorded within a callback function, a response is received for the asynchronous operation call, and a result is determined for the software application performance.
Type:
Grant
Filed:
September 2, 2010
Date of Patent:
September 18, 2012
Assignee:
Salesforce.com, Inc.
Inventors:
Didier Prophete, Ronald Fischer, Sönke Rohde, Amol Hardikar, Madhav Pathak, Mark Movida, Artur Kesel
Abstract: Methods and systems are provided for processing social media data. The method includes receiving a request from a user for social media analytics of social media data; sending the social media data to a first analytics provider and a second analytics provider; receiving first analytics data from the first data analytics provider and second analytics data from the second analytics provider; storing the first analytics data and the second analytics data in a database; and presenting the first analytics data and the second analytics data to the user.
Type:
Application
Filed:
March 8, 2012
Publication date:
September 13, 2012
Applicant:
SALESFORCE.COM, INC.
Inventors:
Christopher Daniel Newton, Derek Brian Hatchard, Timothy Frederic Beatty, Gregory Marc Picot
Abstract: An entity is provided a recommendation based on content associated with the entity. The entity may be a user or a group. The recommendation may be one or more other users, groups, or other data objects having associated content that is similar to the content that is associated with the entity.
Abstract: In accordance with embodiments, there are provided mechanisms and methods for synchronizing a server and an on-demand database service. These mechanisms and methods for synchronizing a server and an on-demand database service can enable embodiments to synchronize a larger amount of data. The ability of embodiments to provide such feature can enable more effective synchronization of a user-level sharing entity database with a multi-user on-demand database service.
Abstract: In accordance with embodiments, there are provided mechanisms and methods for generating a custom report using an on-demand database service. These mechanisms and methods for generating an on-demand database service custom report can enable embodiments to generate reports that reflect a relationship between at least two different objects. The ability of embodiments to provide such additional insight into database contents may lead to more efficient and effective reporting.
Type:
Grant
Filed:
July 18, 2008
Date of Patent:
September 11, 2012
Assignee:
salesforce.com, inc.
Inventors:
Jesse Collins, Mark A. Fischer, Thomas Kim, Thomas Joseph Tobin, Simon Wong
Abstract: A method for providing machine status information via an enterprise social network is disclosed. The method embodiment includes receiving by a server a status update message from a machine where the status update message includes an identifier of the machine and an indication of a status update of the machine. The server is configured to determine information identifying a first user from a database system, where the first user follows a status of the machine, and to post a notification message in a feed on a web page associated with the first user. In an embodiment, the notification message identifies the machine and includes the status update of the machine. By posting the status update on the first user's web page, the first user is notified of the status of the machine.
Abstract: Disclosed are systems, apparatus, methods, and computer readable media for selecting updates to associated records to publish on an information feed in an on-demand database service environment. In one implementation, a selection input is received. The selection input may indicate a first one of a plurality of user account contexts associated with a user account in a feed system. The first one of the plurality of user account contexts may be associated with a set of feed items stored in the feed system. Based on the selection input indicating the first one of a plurality of user account contexts, one or more candidate feed items for presentation in an information feed may be determined. The information feed may be capable of being displayed on a display device.
Abstract: Methods and apparatus, including computer program products, implementing and using techniques for selectively accessing one or more web services from a client machine, the one or more web services and the client machine being accessible over a network. A request for information is received from a client machine with a conversion engine. The request is received over a synchronous interface. The request is processed in the conversion engine. The processed request is transmitted over an asynchronous interface from the conversion engine to at least one web service. Methods and apparatus, including computer program products, for converting a web service description language file for a synchronous web service into a web service description language file for an asynchronous client machine are also described.
Type:
Grant
Filed:
May 10, 2010
Date of Patent:
September 4, 2012
Assignee:
salesforce.com, inc.
Inventors:
Taras Shkvarchuk, Alexander Lerner, Thomas Nabiel Boulos
Abstract: The present invention provide systems, methods, and apparatus for distributed mobile services. Methods and systems for distributed infrastructure are provided for handling mobile client requests. A distributed environment, serving the mobile community may be provided by replicating a mobile services infrastructure in more than one physical location, e.g., replicating a mobile services infrastructure for every core data infrastructure. A method is provided for handling client requests in a distributed environment, where an optimal mobile services infrastructure is discovered based on the requesting client.
Type:
Application
Filed:
July 5, 2011
Publication date:
August 30, 2012
Applicant:
salesforces.com, Inc.
Inventors:
Deepak Kothule, Bagrat Mazyan, Erik Forsberg
Abstract: A system and method for enabling the interchange of enterprise data through an open platform is disclosed. This open platform can be based on a standardized interface that enables parties to easily connect to and use the network. Services operating as senders, recipients, and in-transit parties can therefore leverage a framework that overlays a public network.
Type:
Grant
Filed:
March 18, 2010
Date of Patent:
August 28, 2012
Assignee:
salesforce.com, Inc.
Inventors:
Lev Brouk, Kenneth Norton, Jason Douglas, Peter Panec
Abstract: In accordance with embodiments, there are provided mechanisms and methods for selecting amongst a plurality of processes to send a message (e.g. a message for updating an endpoint system, etc.). These mechanisms and methods for selecting amongst a plurality of processes to send a message can enable embodiments to utilize more than one queue for sending such message. The ability of embodiments to provide such multi-process feature can, in turn, prevent latency that typically accompanies a mounting number of messages.
Abstract: Methods and systems for simulating an online session between the client and a remote server when the client is offline including simulating a web services API to access information when the client is offline. The client includes a local interface that can communicate with the remote server. During an online session, the data and the functional logic that is invoked to manipulate the data reside on the remote server. As such, the user transmits instructions to view, create, update, delete, or otherwise modify portions of data through the local interface and subsequently through the underlying network. These instructions are ultimately received at the remote server, which then invokes the proper functional logic to perform the instructions in order to manipulate the data. An API is provided that is substantially identical to the web services API that is typically accessed over the internet, but which simulates online functionality when offline.
Abstract: A method for providing a challenge user interface for an enterprise social network including users associated with an entity. The method can include receiving a request for a challenge leader board of users of the enterprise social network in response to a challenge being selected from a list of displayed challenges with the selected challenge having an associated point category. The challenge leader board can be based on users awarding challenge points to other users for challenges in the same point category as the point category of the selected challenge. In response to the request, challenge leader board information comprising an ordered list of users based on an amount of challenge points each user has been awarded in challenges in the same point category as the point category of the selected challenge can be obtained. The challenge leader board information can be transmitted to the user system for display.
Type:
Application
Filed:
September 30, 2011
Publication date:
August 23, 2012
Applicant:
salesforce.com, inc.
Inventors:
Joshua Newman, Jonathan Hersh, Lahini Arunachalam
Abstract: A method for providing a challenge user interface for an enterprise social network including users associated with an entity. The method can include receiving a request to select a specific challenge from a list of challenges a user is a participant and displayed on a user system associated with the user. Information associated with the selected challenge including points associated with an action can be obtained from one or more databases. The specific information can be transmitted to the user system for display. An action associated with the specific challenge can be received. A user profile associated with the user can be obtained from the one or more databases. In response to receiving the action, a total points parameter associated with the profile can be updated in response to receiving the action. The updated total point value can be stored in the one or more databases.
Type:
Application
Filed:
September 30, 2011
Publication date:
August 23, 2012
Applicant:
salesforce.com, inc.
Inventors:
Joshua Newman, Jonathan Hersh, Lahini Arunachalam
Abstract: A method for providing an about me user interface for an enterprise social network including users associated with an entity. The method can include receiving a request for user information. The request can include a name of a user of the enterprise social network. In response to receiving a request, user information can be obtained from one or more databases associated with the enterprise social network. The obtained user information can comprise information previously obtained from the named user and information obtained from one or more external software systems that the named user is currently assigned. The obtained information can be transmitted to a user system associated with a user who requested the user information for display.
Type:
Application
Filed:
September 30, 2011
Publication date:
August 23, 2012
Applicant:
salesforce.com, inc.
Inventors:
Cheryl Porro, Kenneth Doug Scott, Jeanette Zalder, Jennifer Blackburn, James Hatton, Vamsi Deepak Gadey, Thomas Dvomik, Kavitha Musthyala, Chad Labrosse
Abstract: A method for providing a recognition user interface for an enterprise social network including users associated with an entity. The method can include receiving a request for a recognition leader board of users of the enterprise social network. The recognition leader board can be based on users of the enterprise social network awarding recognition to other users of the enterprise social network. In response to the request, recognition leader board information can be obtained. The recognition leader board information can comprise an ordered list of users based on an amount of recognition each user has been awarded. The recognition leader board information can be transmitted to the user system associated with the user for display.
Type:
Application
Filed:
September 30, 2011
Publication date:
August 23, 2012
Applicant:
salesforce.com, inc.
Inventors:
Herman Kwong, Lu Gong, Qian Lu, Man Lung Hui
Abstract: A method for providing an ongoing feedback user interface for an enterprise social network including users associated with an entity. The method can include receiving ongoing feedback from a first user. The ongoing feedback can comprise at least one comment about a second user of the enterprise social network and a name of the second user, the at least one comment is associated with one or more actions performed by the second user in a given time period. The ongoing feedback associated with the second user can be stored in one or more databases associated with the enterprise social network. In response to a request from the second user, the ongoing feedback can be transmitted to display the ongoing feedback on the user system associated with the second user.
Type:
Application
Filed:
September 30, 2011
Publication date:
August 23, 2012
Applicant:
Salesforce.com, inc.
Inventors:
Cheryl Porro, Kenneth Doug Scott, Andrea Suzanne Leszek, Thomas Dvomik
Abstract: A method for providing a recognition user interface for an enterprise social network including users associated with an entity. The method can include receiving a recognition request to award recognition to a second user of the enterprise social network. The recognition request can include identification information associated with the first user. In response to receiving the request, a profile associated with the second user can be accessed from one or more databases associated with the enterprise social network. A total recognition parameter in the profile associated with the second user can be updated. The updated total recognition parameter associated with the second user and the identification information associated with the first user can be saved in the one or more databases.
Type:
Application
Filed:
September 30, 2011
Publication date:
August 23, 2012
Applicant:
Salesforce.com, inc.
Inventors:
Cheryl Porro, Kenneth Doug Scott, Herman Kwong, James Halton, James Hang, Peter (Yuan) Wang, Andrea Holmes