Patents Assigned to salesforce.com
  • Patent number: 10956288
    Abstract: A device may provision two or more servers, each of the servers including a network interface. In addition, the device may enable the network interface in each of the provisioned servers, create a shared volume, assign the shared volume to each of the provisioned servers, and enable a clustering application on each of the provisioned servers to form a cluster comprising the provisioned servers, the cluster having a heartbeat via the network interfaces.
    Type: Grant
    Filed: December 28, 2017
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Emily Katherine Witt, Richard Cooke, William Thomas Everhart, Jr., Jinendrakumar J. Patel, Vijay Kumar
  • Patent number: 10958925
    Abstract: Systems and methods for dense captioning of a video include a multi-layer encoder stack configured to receive information extracted from a plurality of video frames, a proposal decoder coupled to the encoder stack and configured to receive one or more outputs from the encoder stack, a masking unit configured to mask the one or more outputs from the encoder stack according to one or more outputs from the proposal decoder, and a decoder stack coupled to the masking unit and configured to receive the masked one or more outputs from the encoder stack. Generating the dense captioning based on one or more outputs of the decoder stack. In some embodiments, the one or more outputs from the proposal decoder include a differentiable mask. In some embodiments, during training, error in the dense captioning is back propagated to the decoder stack, the encoder stack, and the proposal decoder.
    Type: Grant
    Filed: November 18, 2019
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Yingbo Zhou, Luowei Zhou, Caiming Xiong, Richard Socher
  • Patent number: 10956146
    Abstract: Content deployment systems and methods are provided for integrating and deploying selected content items in a web content publishing process. A first content source can manage and store a plurality of first content items for potential inclusion in a specific release that is published as web content. Each content item can include one or more of: a set of directions for rendering web content and actual content that is rendered as web content. A content publishing module can store a manifest record that specifies release items that are allowed to be part of the specific release, and receive a content package object, from the first content source, that includes the first content items. It can then extract selected ones of first content items that are specified in the manifest record, and add them into a release object so that they are included as part of the specific release.
    Type: Grant
    Filed: July 30, 2019
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Abhishek Bangalore Sreenivasa, Adam Torman, Tyler Montgomery, Douglas Bitting
  • Patent number: 10958431
    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for facilitating the authentication of computing system requests across tenants of at least one multi-tenant database system. Authentication is facilitated using a central registry that is accessible by and independent from the tenants of the multi-tenant database system.
    Type: Grant
    Filed: May 30, 2018
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Matthew Bahrenburg, Alan Vangpat, Anupam Jain, William Charles Mortimore, Jr., Srinath Krishna Ananthakrishnan, Peter S. Wisnovsky
  • Patent number: 10958535
    Abstract: Disclosed are systems, apparatus, methods, and computer readable media for interfacing with a phone system in an on-demand service environment. In one embodiment, a client machine is in communication with a data provider and the phone system. The phone system is operated by a phone provider separate from the data provider. A message is received at the client machine from the phone system. The message includes information regarding a phone event in relation to a phone call. The phone event information is provided in a first part of a user interface in a web browser on the client machine. A second part of the user interface is capable of displaying information received at the client machine from the data provider. The first part of the user interface and the second part of the user interface are adapted to communicate with one another. For example, the first part of the user interface is adapted to send a message including the phone event information to the second part of the user interface.
    Type: Grant
    Filed: December 20, 2019
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Marco S. Casalaina, Gautam Vasudev, Rahul Kaw, Rachel Wang, Jason Aaron Ellis
  • Patent number: 10956450
    Abstract: Some embodiments of the present invention include a method for determining a dense subset from a group of records using a graphical representation of the group of records, the graphical representation having nodes and edges, a node associated with a record from the group of records, an edge connecting two nodes associated with two related records, wherein a node is associated with a weight corresponding to a number of edges connected to the node, wherein a record is added to the dense subset based on its associated node having a highest weight and a density that satisfies a density threshold, the density being based on the content of the dense subset, and wherein the content of the dense subset is to be processed as including duplicate records.
    Type: Grant
    Filed: March 28, 2016
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Dai Duong Doan, Arun Kumar Jagota
  • Patent number: 10956503
    Abstract: A system receives a character sequence entered in a search box, identifies a first item that includes the character sequence and a second item that includes the character sequence, identifies a first item set that includes the first item and a second item set that includes the second item; and outputs the first item set and the second item set to a location associated with the search box. The system receives a selection of a third item from the first item set, identifies a third item set that includes the third item and a fourth item set that includes the third item, and outputs the third item set and the fourth item set to the location associated with the search box. The system receives a selection of any item set from the location associated with the search box, and executes a search based on the selected item set.
    Type: Grant
    Filed: September 20, 2016
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventor: Matthew Fuchs
  • Patent number: 10959113
    Abstract: Network traffic data associated with computer applications is collected based on static policies. First network parameter vectors are generated over a time period. Each network parameter vector of the first network parameter vectors comprises first optimal values, estimated by a Bayesian learning module using a generative model, for network parameters. Second network parameter vectors are generated over the same time period. Each network parameter vector of the second network parameter vectors comprises second optimal values, computed by a best parameter generator through optimizing an objective function, for the network parameters. It is determined whether the first network parameter vectors converge to the second network parameter vectors and whether network parameter optimization for the network parameters is performing normally.
    Type: Grant
    Filed: April 30, 2019
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Tejaswini Ganapathi, Satish Raghunath, Xu Che
  • Patent number: 10956600
    Abstract: A system is provided for data object encryption. The system includes an encryption framework available across a plurality of runtime environments. The system is configured to receive a data object in one of the plurality of runtime environments, wherein the data object is capable of being encrypted using a content encryption key and determine an encryption module implemented in the encryption framework that is compatible with the one of the plurality of runtime environment, wherein the encryption module comprises a key service provider that provides a master key and a key wrapping algorithm for the content encryption key in the runtime environment. The system is further configured to encrypt the data object using the content encryption key, encrypt the content encryption key using the master key and key wrapping algorithm, and write the encrypted data object to networked database storage.
    Type: Grant
    Filed: October 31, 2018
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Lei Ye, David Baiyor Murray, Vineet Deokaran Chaudhary, Xiongjian Fu
  • Patent number: 10958655
    Abstract: Techniques to block unwanted third party calls are disclosed. In various embodiments, an indication is received that third party code included on a web page is attempting to write to the web page content associated with an unauthorized third party call. The unauthorized third party call is blocked. In some embodiments, the unauthorized third party call is blocked by blocking the web page content associated with the unauthorized third party call from being written to the web page.
    Type: Grant
    Filed: June 3, 2019
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Nick P. Sullivan, Vivek S. Vaidya, Tom A. Chavez
  • Patent number: 10956305
    Abstract: Techniques and architectures for scratch organizations in a multitenant environment. A first scratch organization is generated based on a designated set of metadata defining at least a set of privileges for the first scratch organization. Test data is loaded into the first scratch organization from a source external to the first scratch organization. A designated test sequence is performed on the first scratch organization using test data. The test operations are defined by structures external to the first scratch organization and utilize the test data to generate test results. The first scratch organization is destroyed after extracting the test results. A second scratch organization is generated based on the designated set of metadata cause the second scratch organization to have the set of privileges.
    Type: Grant
    Filed: December 2, 2019
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: James Bock Wunderlich, Michael Dwayne Miller, Vamshidhar Rao Gandham
  • Patent number: 10956418
    Abstract: Methods and systems for query optimization for a multi-tenant database system are provided. Some embodiments comprise receiving at a network interface of a server in a multi-tenant database system an original query transmitted to the multi-tenant database system by a user associated with a tenant, wherein the original query is associated with data accessible by the tenant, and wherein the multi-tenant database system includes at least a first index and a second index. Metadata associated with the data is retrieved, wherein at least a portion of the data is stored in a common table within the multi-tenant database system. A tenant-selective query syntax is determined by analyzing at least one of metadata generated from information about the tenant or metadata generated from the data accessible by the tenant.
    Type: Grant
    Filed: March 16, 2018
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: William Charles Eidson, Jesse Collins
  • Patent number: 10958505
    Abstract: Techniques and architectures to provide multiple application servers each having at least one connection agent and at least one enabler agent and at least one database organized as multiple nodes. An error condition between a first connection agent and a first database node is detected. The first connection agent indicates that the first database node is unavailable to stop attempts to access the first database node by a first application server. A first enabler agent periodically checks availability of the first database node. The first database node is indicated as available in response to a pre-selected number of successful attempts to contact the first database node with the first enabler agent. The first database node is accessed with the application server in response to the indication that the first database node is available.
    Type: Grant
    Filed: August 5, 2019
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Olumayokun Obembe, Chen Liu, Ping-Hsiu Hsieh, Ashwini Bijwe, Vijayanth Devadhar, Mikhail Chainani, Sridevi Gopala Krishnan, Alan Arbizu, Jesse Collins
  • Patent number: 10956419
    Abstract: A database query may be determined based on a database query definition. The database query definition may include a filter criterion that contains a wildcard match, which may include a first fixed portion and a second wildcard portion. The first fixed portion may include one or more combining characters. The database query may include a first query portion including a first canonical representation of the first fixed portion that omits the one or more characters. The database query may include a second query portion including a second canonical representation of the first fixed portion. The database query may be executed to select a result set that includes a plurality of query result values by applying the second query portion to filter values accessed by the first query portion.
    Type: Grant
    Filed: April 3, 2019
    Date of Patent: March 23, 2021
    Assignee: Salesforce.com, Inc.
    Inventor: Rohitashva Mathur
  • Patent number: 10955249
    Abstract: A method involves utilizing a geo-locator service and zone servers to reduce server resource requirements for determining high quality solutions to routing problems. The use of a geo-locator service and zone servers enables the use of servers having less memory which can handle determination of high quality solutions to routing problems involving locations spanning a smaller geographic area even if they are incapable of handling determination of high quality solutions to routing problems involving locations spanning a larger geographic area, and enables efficient assignment of requests to an appropriate server without unduly burdening high value servers having sufficient memory to handle determination of high quality solutions to routing problems involving locations spanning a very large geographic area with determination of high quality solutions to routing problems involving locations spanning a smaller geographic area.
    Type: Grant
    Filed: December 29, 2018
    Date of Patent: March 23, 2021
    Assignee: Salesforce.com, Inc.
    Inventors: John Brian Stewart, Dinesh Premalal Weerapurage, Timothy Alan Carnes, Christopher Sebastian Groer, Lahiru Sandakith Pileththuwasan Gallege, Chenlu Lou
  • Publication number: 20210082009
    Abstract: Disclosed herein are system, method, and device embodiments for implementing an order management graphical user interface (GUI). An application service may monitor completion of a workflow associated with a purchase order, generate a GUI layout associated with the purchase order, the GUI layout including a graphical workflow frame dimensioned to present a predicted amount of graphical representations associated with the workflow, and a detailed information frame. Further, the application service may generate a first graphical representation representing the purchase order and the order status, generate a graphical area corresponding to an operation of the plurality of operations for providing the product to the customer, determine performance of the operation based on the monitoring, generate a second graphical representation within the graphical area based on the performance of the operation, and generate a connection item between the first graphical representation and the second graphical representation.
    Type: Application
    Filed: September 17, 2019
    Publication date: March 18, 2021
    Applicant: salesforce.com, inc.
    Inventors: Michael STARUKHIN, Cassandra FUNK, Richard FARAH, Daryn COX, Steven DEROCHEMONT
  • Patent number: 10949435
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for defining custom junction objects in an on-demand database service. These mechanisms and methods for defining custom junction objects in an on-demand database service can enable embodiments to provide for enhanced security and more efficient querying, etc. The ability of embodiments to provide such features may lead to these and other benefits in an on-line environment.
    Type: Grant
    Filed: October 23, 2017
    Date of Patent: March 16, 2021
    Assignee: salesforce.com, inc.
    Inventors: Simon Wong, Ryan Choi, Craig Weissman, Michael P. Polcari, David M. Brady
  • Patent number: 10949174
    Abstract: Techniques are disclosed relating to classifying user interface elements of existing user interfaces. This may include for example, storing information specifying known metadata values for a plurality of metadata fields and indications of relationships between ones of the known metadata values and a plurality of types of visible user interface elements. The techniques also include determining respective metadata values for a plurality of visible elements of a graphical user interface, where the metadata values are included in user interface code that specifies the plurality of visible elements. The disclosed techniques also include, based on the stored indications of relationships and the determined metadata values, scoring ones of the plurality of visible elements to generate score values for each of the plurality of types of visible elements.
    Type: Grant
    Filed: October 31, 2018
    Date of Patent: March 16, 2021
    Assignee: salesforce.com, inc.
    Inventor: Kevin C. Hou
  • Patent number: 10951569
    Abstract: Systems, methods, and related technologies are provided for generating interactive emails and tracking user interactions. In one implementation, an email can be received within an email client. The email can be rendered within the email client, such as by: presenting a first selectable element within the email client, presenting a second selectable element within the email client, and presenting one or more content items within the email client. A selection of the first selectable element can be received within the email client. In response to the selection of the first selectable element, a presentation of the one or more content items can be adjusted within the email client.
    Type: Grant
    Filed: February 17, 2017
    Date of Patent: March 16, 2021
    Assignee: salesforce.com, inc.
    Inventors: Joe Teplow, Scott Motte, Kevin Dutra, Mark Robbins, Yamil Asusta, Devin Torres, Steven Collins, Trever Faden, Derek Jacobi, Selby Kendrick, Johnny Omar Mejias Luciano, Adam Beckerman
  • Patent number: D914045
    Type: Grant
    Filed: January 29, 2020
    Date of Patent: March 23, 2021
    Assignee: salesforce.com, inc.
    Inventors: Grace Tik Yan Jang, Prince Edmond Ezequiel Manuyag Sadie