Patents Assigned to salesforce.com
  • Patent number: 10585657
    Abstract: Disclosed herein are system, method, and computer program product embodiments for an application set-up and management system (AMS). An embodiment operates by receiving a selection of an application for installation. The application accesses a plurality of data fields during its execution, including both a first set of one or more of the data fields that are managed on a centralized database, and a second set of one or more of the data fields that are managed on a decentralized ledger during its operation. The application is installed on a cloud platform of a first user account, wherein the cloud platform includes access to the centralized database. Information associated with setting up the decentralized ledger corresponding to the application is received, and the decentralized ledger is set up. The application is activated on the cloud platform.
    Type: Grant
    Filed: March 29, 2018
    Date of Patent: March 10, 2020
    Assignee: SALESFORCE.COM, INC.
    Inventor: Prithvi Krishnan Padmanabhan
  • Patent number: 10587550
    Abstract: Systems, device and techniques are disclosed for evaluating domains to send emails while maintaining sender reputation. Registration records of a domain are retrieved. The registration records include a mail server record and one or more records linking the domain to another domain or to an IP address. The mail server record is verified to be associated with a domain that is not on a black list. A webpage is retrieved from a website associated with the one or more records linking the domain to another domain or to an IP address. The webpage is compared to webpages for websites that are on white lists. An electronic communications sending strategy is determined based on verifying that the mail server record is associated with a domain that is not on a blacklist and comparing of the webpage to webpages for websites that are on one or more white lists.
    Type: Grant
    Filed: October 30, 2018
    Date of Patent: March 10, 2020
    Assignee: salesforce.com, inc.
    Inventor: James Michael Ciancio-Bunch
  • Patent number: 10585698
    Abstract: Methods, systems, and devices for multi-tenant workflow processing are described. In some cases, a cloud platform may utilize a set of pre-defined batch processes (e.g., workflow templates) and tenant-specific configurations for instantiating and executing tenant-specific batch processes for each tenant of a user. As such, the cloud platform may utilize common data process workflows for each tenant, where a configuration specifies tenant-specific information for the common data process workflows. The workflow templates may include a set of job definitions (e.g., actions for a server to execute) and a schedule defining the frequency for running the templates for a specific project. The configurations may indicate a tenant to execute the workflow templates for, and may include tenant-specific information to override default template information.
    Type: Grant
    Filed: November 10, 2017
    Date of Patent: March 10, 2020
    Assignee: salesforce.com, inc.
    Inventors: Thomas Gerber, Kit Pang Szeto, Vitaly Gordon, Ji Oh Yoo, Shaun Senecal, Gregory Rice, Ka Hou Chan
  • Patent number: 10585906
    Abstract: A database system may implement communications language queries to query data based on relationships between communications. A user may input a communications language query, and may process the query at a user device or at a database server. In some cases, the database server may process the query based on a periodic or event-based trigger. Processing the query may involve identifying one or more sets of communication events based on the type of communication event or a property of the communication event (e.g., referred to as a moment or score), as well as a temporal, user, or geographic relationship between the sets of communication events. The user device or database server may return a timestamp of a communication event, moment, or score, a number of occurrences of communication events, moments, or scores, or a Boolean value indicating whether a particular communication event, moment, or score exists to the user.
    Type: Grant
    Filed: April 28, 2017
    Date of Patent: March 10, 2020
    Assignee: salesforce.com, inc.
    Inventors: Robert Michael Van Osten, Sean Lynch, Matthew Burghoffer, Adam Evans, Joseph Michael Chrzanowski
  • Patent number: 10587697
    Abstract: Methods, systems, and devices for application-specific session authentication are described. In some systems, a host server may authenticate a single-page application utilizing token-based verification. For example, a user device running the single-page application embedded within a container webpage may transmit a resource request including a session-identifying token to the host server. The host server may identify whether the session-identifying token is included in the resource request from the single-page application in order to determine whether to grant resource access for the request. If the request includes the token, the host server may determine that the request is from the single-page application, and may transmit the requested resources to the user device to load or update the embedded application.
    Type: Grant
    Filed: March 21, 2018
    Date of Patent: March 10, 2020
    Assignee: salesforce.com, inc.
    Inventors: Benjamin Drasin, Jacob Roussel
  • Patent number: 10585658
    Abstract: A software package having one or more custom metadata types is installed. The software package has computer-executable code that causes one or more processors to perform at least accessing the one or more custom metadata types. One or more protected records are accessed within the one or more custom metadata types. For the protected records, code in the installed package can read the protected records and can return the records whether protected or not. If the custom metadata types are in a separate base package, code in the base package can also read the records. Returned information is stored in the one or more custom metadata records that has been accessed.
    Type: Grant
    Filed: October 29, 2018
    Date of Patent: March 10, 2020
    Assignee: salesforce.com, inc.
    Inventors: Avrom Irwin Roy-Faderman, Jean-Baptiste Pringuey, Haripriya Murthy, Sricharan Anand Ramanujapuram, Christopher A. Kohr, Aaron Slettehaugh
  • Patent number: 10586025
    Abstract: A method and system for allowing an independent software vendor (ISV) access to proprietary software code for software of an organization has been developed. An ISV generates a login request that masquerades as a user of the software. A license management system that controls access to the software, is accessed and determines if two session IDs are present. The presence of two separate session IDs identifies the ISV and if detected, the ISV is allowed access to the proprietary software code. Finally, the organization is notified about the ISV's access to the proprietary software code.
    Type: Grant
    Filed: September 7, 2017
    Date of Patent: March 10, 2020
    Assignee: salesforce.com, inc.
    Inventors: Nicholas Chun Yuan Chen, Nathan Edward Lipke, David Ross Baker, Winston Chow, Jonathan Widjaja
  • Publication number: 20200073987
    Abstract: Systems, methods, and computer-readable media for asynchronous (async) querying are described. In embodiments, an application server obtains a user-issued query comprising one or more query components; identifies data space characteristics of a data storage space associated with a user that issued the user-issued query; and analyzes the one or more query components to obtain performance data. The performance data is indicative of resource consumption for execution of the user-issued query. The application server selects a query execution engine to execute the user-issued query from among a plurality of query execution engines, and provides the user-issued query to the selected query execution engine. The selection is based on the data space characteristics and the performance data. Other embodiments may be described and/or claimed.
    Type: Application
    Filed: September 4, 2018
    Publication date: March 5, 2020
    Applicant: salesforce.com, inc.
    Inventors: Saikiran Perumala, Eli Levine, Jan Asita Fernando, Samarpan Jain, Cody Marcel, Brian D. Esserlieu
  • Publication number: 20200073907
    Abstract: A portion data structure representing a portion extracted from a formatted source document is described. A portion data structure contains a first subtree of nodes that is modeled after a second subtree of a complete hierarchical representation of the formatted source document. Explicit formatting attribute values are specified for nodes of the first subtree only where a value calculated for the formatting attribute in a node of the first subtree differs from a value calculated for the formatting attribute in the corresponding node in the second subtree at a time when the node of the first subtree descends from a reset node specifying standardized formatting attribute values. The contents of the portion data structure are usable to display the portion extracted from the formatted source document in a context other than the formatted source document.
    Type: Application
    Filed: November 6, 2019
    Publication date: March 5, 2020
    Applicant: Salesforce.com, Inc.
    Inventor: Gary W. FLAKE
  • Publication number: 20200073650
    Abstract: Maintaining client version affinity during a rolling server cluster upgrade includes a server in the server cluster receiving a request from a client and checking the request for a version cookie indicating a software version that the client is running. Responsive to a determination that the server is running the same software version as the client, the server serves the request. Responsive to a determination that the client is running a software version matching a previous software version of the server, the server initiates a software upgrade on the client instead of servicing the request. Responsive to a determination that the server is not running the same software version as the client, the server forwards the request to one of the other servers in the server cluster that is running the same software version as the client.
    Type: Application
    Filed: September 4, 2018
    Publication date: March 5, 2020
    Applicant: Salesforce. com.Inc.
    Inventors: Olga PESCHANSKY, Paul SYDELL
  • Patent number: 10579692
    Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for providing a web application builder framework in a database system. A database system maintains a multi-tenant non-relational database associated with a number of enterprises, a number of records, and a number of data objects for each of the enterprises. A dynamic virtual table is maintained as well, associated with the number of records and number of data objects. A user request is received to define a composite key for a data object. A metadata model is generated representing the data object, and a data definition script is generated. The dynamic virtual table is updated to include one or more virtual columns corresponding to the data definition script, and one or more columns of a shared table in the non-relational database are updated to match the virtual columns.
    Type: Grant
    Filed: September 27, 2017
    Date of Patent: March 3, 2020
    Assignee: salesforce.com, inc.
    Inventors: Eli Levine, Samarpan Jain, James Ferguson, Jan Asita Fernando
  • Patent number: 10579691
    Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for providing application programming interface representation for multi-tenant non-relational database objects. A database system maintains a multi-tenant non-relational database associated with a number of enterprises, a number of records, and a number of data objects for each of the enterprises. A request is received from a user to retrieve a description of a data object from the number of data objects, and in response, the system determines that the data object is defined to be used in associated with a non-relational database, then retrieves a metadata model representing the data object. The system determines that at least one field of the data object is part of a composite key for the data object, then provides data object information to the user, including information about the composite key.
    Type: Grant
    Filed: September 27, 2017
    Date of Patent: March 3, 2020
    Assignee: salesforce.com, inc.
    Inventors: Eli Levine, Samarpan Jain, James Ferguson, Jan Asita Fernando
  • Patent number: 10579445
    Abstract: A method for dynamically routing of events to destinations based on mapping metadata is described. The method includes detecting, by a capture service of an application server, an event associated with values for one or more attributes that describe the event; mapping, by a metadata service of the application server, the event to a set of destinations based on the mapping metadata received by the application server at runtime, the values of the one or more attributes of the event, and permissions associated with a tenant; and storing, by a buffer of the application server, the event and the set of destinations.
    Type: Grant
    Filed: April 6, 2018
    Date of Patent: March 3, 2020
    Assignee: SALESFORCE.COM, INC.
    Inventors: Choapet Oravivattanakul, Samarpan Jain
  • Patent number: 10579222
    Abstract: A system as provided includes a processing device, a memory coupled to the processing device, the memory to store instructions, a keyboard device coupled to the processing device, and a graphical user interface (GUI) including a display. The processing device is to execute the instructions to: retrieve a set of menu entries including a link and a hidden icon that are selectable to access an electronic file, display the link on the display, and display the hidden icon adjacent to the link on the display. The processing device may further receive a menu entry selection signal indicative of the keyboard device highlighting the hidden icon with a tab action and make the hidden icon visible within the display in response to the menu entry selection signal.
    Type: Grant
    Filed: May 17, 2017
    Date of Patent: March 3, 2020
    Assignee: salesforce.com, inc.
    Inventors: Jesse Hausler, Antoni Tonev
  • Patent number: 10581676
    Abstract: Computer systems and methods are provided for storing configuration settings for services, and providing values for those configuration settings to services upon request. A configuration setting server system (CSSS) can receive properties files from different services, can extract configuration settings from each of the properties file received, can then determine an appropriate level within a hierarchy of the configuration settings that each configuration setting is to be assigned to, and then write each of the configuration settings to the appropriate level to generate a hierarchical configuration setting structure (HCSS) that is stored in a database such that all configuration settings for each of the services of the cloud infrastructure are stored in a hierarchal configuration.
    Type: Grant
    Filed: September 27, 2018
    Date of Patent: March 3, 2020
    Assignee: salesforce.com, inc.
    Inventor: Steven Joseph Crouse
  • Patent number: 10579368
    Abstract: Distributed version control systems, methods, and computer-readable media are described. A computer system may implement a version control blockchain system by obtaining source code and/or an artifact associated with source code. The computer system may serialize the source code and/or the artifact to obtain serialized data, and may encipher the serialized data to obtain a current block identifier (cb_id). The computer system may generate a block to include the cb_id, and may add the generated block to the version control blockchain upon validation of the block. Other embodiments may be described and/or claimed.
    Type: Grant
    Filed: March 10, 2017
    Date of Patent: March 3, 2020
    Assignee: SALESFORCE.COM, INC.
    Inventor: Peter Wisnovsky
  • Patent number: 10579641
    Abstract: Disclosed are systems, methods, apparatus and computer program products for facilitating voice-based interaction by a mobile device with an enterprise database. In some implementations, a command and a type of enterprise work record are identified in a first one or more voice signals obtained at the mobile device. One or more fields of the identified record type required by the enterprise database to be populated to carry out the identified command is determined. Field data can be identified in a second one or more voice signals obtained at the mobile device. Structured text data comprising the identified command, the identified record type and the identified field data can be sent to a server.
    Type: Grant
    Filed: August 1, 2017
    Date of Patent: March 3, 2020
    Assignee: salesforce.com, inc.
    Inventor: Subrata Ashe
  • Patent number: 10573295
    Abstract: The disclosed technology teaches a deep end-to-end speech recognition model, including using multi-objective learning criteria to train a deep end-to-end speech recognition model on training data comprising speech samples temporally labeled with ground truth transcriptions.
    Type: Grant
    Filed: January 23, 2018
    Date of Patent: February 25, 2020
    Assignee: salesforce.com, inc.
    Inventors: Yingbo Zhou, Caiming Xiong
  • Patent number: 10572820
    Abstract: A personalized recommendation model scores each object in an interaction set of objects with which a user interacted and in a ransom set of objects with which the user lacks known interaction. A system sorts each scored object based on a decreasing order of each corresponding score, and identifies a high scoring set of the sorted objects with a number (equal to the number of objects in the interaction set of objects) of highest corresponding scores. The system aggregates a corresponding order value for each object in the high scoring set that is also in the interaction set of objects (the corresponding order value for an object is based on a corresponding order for the object in the high scoring set). The system evaluates the model for the user by dividing the aggregated order value by an aggregation of a corresponding order value for each object in the high scoring set.
    Type: Grant
    Filed: September 2, 2015
    Date of Patent: February 25, 2020
    Assignee: SALESFORCE.COM, INC.
    Inventors: Arun Kumar Jagota, Stanislav Georgiev
  • Patent number: D877165
    Type: Grant
    Filed: November 9, 2018
    Date of Patent: March 3, 2020
    Assignee: salesforce.com, inc.
    Inventors: Rajeev Nayak, Andrew Chung