Patents Assigned to SALESLOFT, INC.
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Patent number: 11605100Abstract: Methods and systems for determining cadences are described. Behavior information between a user and a potential customer is stored, where the behavior information comprises actions between the user and the potential customer. The behavior information is analyzed to determine an engagement score to represent time effort the potential customer spends in interacting with the user, where the analyzing utilizes model-free reinforcement learning in a generalized Markovian process. A cadence is determined utilizing the engagement score, where the cadence comprises scheduled action items for the user for future interactions with the potential customer.Type: GrantFiled: December 22, 2017Date of Patent: March 14, 2023Assignee: SalesLoft, Inc.Inventors: Roi Ceren, Scott Mitchell, Rob Forman
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Patent number: 11586878Abstract: Methods and systems for a cascading model architecture for providing information on a reply email. Training sample data can be created using a user's incoming reply emails from external computer devices to a user's computer device. A receptivity neural network model can be trained using the training sample data of the reply emails, and a trained receptivity neural network model can be used to determine a receptivity classification for whether new reply emails are positive reply emails or non-positive reply emails. Sample data of non-positive reply emails can be augmented, and an objection identification neural network model can be trained on the augmented sample data of the non-positive reply emails. A trained objection identification neural network model can be used to determine a objection classification for new non-positive reply emails.Type: GrantFiled: December 10, 2021Date of Patent: February 21, 2023Assignee: SALESLOFT, INC.Inventors: Alec Lionel Delany, Carlos Roman Salas, Sneha Dey Subramanian, Scott Hood Mitchell, Michel Guillet
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Publication number: 20220321619Abstract: Methods and systems for calling into electronic conference system meetings is disclosed. Methods and systems for recording information related to an electronic conference system meeting is also disclosed.Type: ApplicationFiled: June 21, 2022Publication date: October 6, 2022Applicant: Salesloft, Inc.Inventors: Austin Michael Brown, Matthew Irish Finneran
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Patent number: 11115624Abstract: Systems and methods for joining a video conference. A first function can be found, wherein the first function can interact with a user interface element used by the recording bot server to join a video conference. The first function can be replaced by a second function, wherein the second function can be used to join the video conference such that the recording bot server does not interact with the user interface element. The second function can be used to join the video conference without interacting with the DOM.Type: GrantFiled: July 22, 2019Date of Patent: September 7, 2021Assignee: Salesloft, Inc.Inventors: Austin Brown, Matt Finneran
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Publication number: 20210211609Abstract: Systems and methods for joining a video conference. A first function can be found, wherein the first function can interact with a user interface element and can be used to call a video conference bot. The first function can be replaced with a second function; wherein the second function can be used to call the video conference bot but may not interact with the user interface element. The second function can be used to join the video conference without interacting with the DOM.Type: ApplicationFiled: March 19, 2021Publication date: July 8, 2021Applicant: SALESLOFT, INCInventors: Austin BROWN, Matt FINNERAN
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Publication number: 20210067626Abstract: Systems and methods are disclosed that can create, using a server, a record on a remote server associating a caller's phone number, a provider phone number, and a target phone number. Using a caller's device, a call can be placed to the provider phone number with the caller's phone number. A cloud telephony provider associated with the provider phone number can forward the call to the target phone number. Platform features available using the provider system can be available during the call.Type: ApplicationFiled: June 10, 2020Publication date: March 4, 2021Applicant: SALESLOFT, INC.Inventor: Stephen BUSSEY
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Patent number: 10791217Abstract: Systems and methods are disclosed that can create, using a server, a record on a remote server associating a caller's phone number, a provider phone number, and a target phone number. Using a caller's device, a call can be placed to the provider phone number with the caller's phone number. A cloud telephony provider associated with the provider phone number can forward the call to the target phone number. Platform features available using the provider system can be available during the call.Type: GrantFiled: September 3, 2019Date of Patent: September 29, 2020Assignee: SALESLOFT, INC.Inventor: Stephen Bussey
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Patent number: 10742695Abstract: Methods and systems for recording information related to an electronic conference system meeting. A virtual participant bot can be enabled to join an electronic conference system meeting in order to record electronic information streams related to the meeting. A comment tag related to the electronic conference system meeting can be defined. A pre-defined comment tag category for a pre-defined comment tag to assign to a recorded portion of the meeting can be designated, wherein a user of the electronic conference system meeting configures the pre-defined meaning.Type: GrantFiled: July 29, 2019Date of Patent: August 11, 2020Assignee: Salesloft, Inc.Inventors: Austin Michael Brown, Matthew Irish Finneran
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Publication number: 20200252442Abstract: Methods and systems for recording information related to an electronic conference system meeting. A virtual participant bot can be enabled to join an electronic conference system meeting in order to record electronic information streams related to the meeting. A comment tag related to the electronic conference system meeting can be defined. A pre-defined comment tag category for a pre-defined comment tag to assign to a recorded portion of the meeting can be designated, wherein a user of the electronic conference system meeting configures the pre-defined meaning.Type: ApplicationFiled: April 22, 2020Publication date: August 6, 2020Applicant: SALESLOFT, INC.Inventors: Austin Michael Brown, Matthew Irish Finneran