Patents Assigned to SAPIENCE TECHNOLOGY, INC.
  • System and Method of Management and Reduction of Subscriber Churn in Telecommunications Networks
    Publication number: 20110106579
    Abstract: A closed loop system to monitor a communications system and to detect conditions indicative of deficient subscriber service. Circuitry responsive to the detected conditions to adjust one or more parameters of the communications system to improve subscriber service. Additional circuitry to provide subscriber feedback so as to try to minimize subscriber churn and reduce dissatisfaction.
    Type: Application
    Filed: October 21, 2010
    Publication date: May 5, 2011
    Applicant: SAPIENCE TECHNOLOGY, INC.
    Inventors: Biju Nair, Sumeet S. Paul, Sanida D. Bratt