Abstract: Personalized services and targeted services demand the exploitation of context—say, context of an environment, context of a product, context of a service, and context of a customer or user or individual. In order for the personalized and targeted services to have a greater impact, the identified context used by a context aware processing engine needs to be accurate and current. Such an up-to-date context is called as context map and a system and method for generating a customer-specific context map involves the processing of customer transactions, abstracting and generalizing these transactions into entities, and inter-relating these entities. The context map, for example, is useful in ad targeting in mobile environments, and in quicker and efficient problem resolution in contact center environments.

Abstract: The proposed system defines an automated safe reprogramming of software radios. The essence of software radios is to enhance or alter the functionality of a mobile terminal by using software. This means that the required software is downloaded onto a mobile terminal on the fly to meet the critical and necessary needs of the user. Lot of caution needs to be exercised while downloading the necessary software components on the fly. The proposed invention automates the validation and verification of the downloaded component by suggesting (a) a variety of signatures; (b) a means for defining multiple zones and verification of zone-specific signatures; (c) a means for computing the signatures of the downloaded component in the multiple zones; and (d) a means for verification of the downloaded component based on the signatures. The objective is to define the safeness of the downloaded component based on multiple signatures to be validated in different zones.

Abstract: Revenue leakage is one of the major concerns of telecom operators worldwide. There are several reasons for revenue leakage including frauds, data loss, poor utilization of network infrastructure, and churn. With the growth in subscriber base and increased competition in the market space, the lack of control on revenue leak could potentially affect the profit margins drastically. The operators are ever looking for solutions that could limit the various aspects of the revenue leakage. A system and method for addressing revenue leakage due to data loss in general and incomplete/partial data in particular needs to handle the issues related to the obtaining of additional information so that incomplete/partial data records lead to additional billing opportunity for the operators.

Abstract: A system to enable an enterprise to obtain an insight into the functioning and behavior of a data center that hosts the enterprise's IT infrastructure through the alerts raised by the system is provided. These alerts are based on the exhibited abnormal behavior while processing transactions of the data center and are raised by analyzing exhibited behavior with respect to the expected behavior. The system depicts the expected behaviors in the form of model sequences related to the transactions and elaborates an approach for determining these model sequences.

Abstract: Enterprise users access several applications and services routinely to carry out their work-related activities on a day-to-day basis. These applications and services could be hosted within an enterprise or on a third-party data center. The enterprise users login into the applications and services so as to gain access to the applications and services. In the case of single sign-on, it is expected that the users authenticate once to a specific application/service/system and obtain access to any other application/service/system. In such a scenario, it is important to ensure that during the course of this authenticated access grant, the right users are provided access to right information. This is achieved by a re-authentication system that demands minimum re-authentication effort from “right” users and maximum re-authentication effort from “non-right” users. A system and method of on the fly re-authentication involves a novel challenge-response mechanism.

Abstract: Multimedia content usage is on the rise and hence, it is becoming increasingly necessary to automatically analyze the multimedia content in order enhance the effective applicability and usage of the content. The richness of a multimedia content demands multi-fold analysis of the content and further, this richness also leads to openness and vastness. Hence, the outcome of the multiple analyses techniques needs to be carefully analyzed in order to avoid limited or inconsistent content description. A system and method for bounded analysis of multimedia using multiple correlations addresses the issues related to richness and vastness of a multimedia content to enable describing of the multimedia content in a maximally consistent manner. Such a content description is very useful in the semantic characterization of multimedia.

Abstract: Remote control units are used to interact with a variety of devices. Modeling of the usage of a remote control unit while interacting with a device helps in (a) redesigning the remote for better usability; (b) dynamic adapting of the remote to provide improved interactions; and (c) characterizing the usage behaviors. In particular, it is very popular to use remote control units to interact with TVs and PVR devices. A system and method for the modeling of a remote usage involves the use of both pre-defined models and discovered models. Specifically, a pattern of usage of a remote control unit is abstracted to be one of either a pre-defined model or a discovered model. The model discovery involves the process of generalization based on a set of particular remote control unit usage patterns. The labels associated with the models help in characterizing the remote control unit usage patterns.

Abstract: Real-time delivery of multimedia content puts extreme demand on both computational and network resources. Many a times, the requirement is to handle multiple such delivery requirements and as a consequence, the overall delivery efficiency gets affected. Another dimension of complexity is that (a) the multimedia content to be delivered may not always be highly reliable, and (b) the network may also be not highly reliable. In such a situation, it becomes even more difficult to satisfy the quality of service requirements. When content to be delivered to multiple destinations is available at multiple sources, there is an opportunity to overcome the above mentioned complexity. The system and method for efficient delivery in a multi-source multi-destination network involves pulling of data from the multiple sources by measuring quality of service and reliability parameters, and efficiently loading the systems and the network in a cooperative manner.

Abstract: IP networks carry packets that consist of headers and payloads. Typical traffic analysis systems at layer 3 process packet headers in order to obtain as much information about the traffic as possible. However, performing of deep packet analysis requires the processing of packet payloads as well. Another important requirement of layer 3 processing is the need to process the payloads at wire speeds. A system and method for deep packet inspection at layer 3 involves (a) an approach for packet payload processing; (b) accounting for out of order arrival of packets; (c) an approach for partial match analysis so as to be able to analyze the traffic flows when only partial information is available; and (d) an approach for effective payload processing for attempting to achieve wire speed processing.

Abstract: Video processing in general and image processing in particular is a very complex process. This is more so when the analysis is required to extract information from the images for providing of the same directly or indirectly to the users. This additional complexity is due to the direct competition with users who are used to analyzing of the images both syntactically and semantically. One of the ways to contain the complexity of image analysis is to exploit the domain semantics during image processing. A system and method to help in semantics based image processing involves the identification of one or more domain relevant semantic hierarchies and using of the same during image processing.

Abstract: Annotations for a multimedia repository facilitate an efficient indexing, searching, and retrieval of the content from the multimedia repository. These annotations are an effective description of the content and it is very useful to have systems that automatically analyze the content to generate the annotations. A multimedia content, comprising video, audio, and textual data, is organized at shot level, scene level, segment level, multi-segment level, and full-length level. The multimedia content annotation is a providing of computer processable description of the multimedia content. Due to the multilevel organization of a multimedia content, it is required to provide annotations at various levels as well. A system and method for annotation aggregation uses the annotation at a lower level to arrive at an annotation at the next higher level. Such multilevel annotations are very useful in applications such as targeted content delivery.

Abstract: Text segmentation based on topic boundary detection has been an industry problem in automating information dissemination to targeted users. A system for automatic segmentation of ASR output text involves boundary identification based on “topic” changes. The proposed approach is based on building a weighted graph to determine dependency in input sentences based on bi-directional analysis of the input sentences. Furthermore, the input sentences are segmented based on the notion of segment cohesiveness and the segmented sentences are merged based on preamble and postamble analyses.

Abstract: Enterprise users access several applications and services routinely to carry out their work-related activities on a day-to-day basis. These applications and services could be hosted within an enterprise or on a third-party data center. The enterprise users login into the applications and services so as to gain access to the applications and services. In the case of single sign-on, it is expected that the users authenticate once to a specific application/service/system and obtain access to any other application/service/system. In such a scenario, it is important to ensure that during the course of this authenticated access grant, the right users are provided access to right information. This is achieved by a re-authentication system that demands minimum re-authentication effort from “right” users and maximum re-authentication effort from “non-right” users. A system and method of on the fly re-authentication involves a novel challenge-response mechanism.

Abstract: Video on demand services rely on frequent viewing and downloading of content to enhance the return on investment on such services. Videos in general and movies in particular hosted by video portals need to have extensive annotations to help in greater monetization of content. Such deep annotations help in creating content packages based on bits and pieces extracted from specific videos suited to individuals' queries thereby providing multiple opportunities for piece-wise monetization. Considering the complexity involved in extracting deep semantics for deep annotation based on video and audio analyses, a system and method for deep annotation uses video/movie scripts associated with content for supporting video-audio analysis in deep annotation.

Abstract: Video processing in general and image processing in particular is a very complex process. This is more so when the analysis is required to extract information from the images for providing of the same directly or indirectly to the users. This additional complexity is due to the direct competition with users who are used to analyzing of the images both syntactically and semantically. One of the ways to contain the complexity of image analysis is to exploit the domain semantics during image processing. A system and method to help in semantics based image processing involves the identification of one or more domain relevant semantic hierarchies and using of the same during image processing.

Abstract: IP networks carry packets that consist of headers and payloads. Typical traffic analysis systems at layer 3 process packet headers in order to obtain as much information about the traffic as possible. However, performing of deep packet analysis requires the processing of packet payloads as well. Another important requirement of layer 3 processing is the need to process the payloads at wire speeds. A system and method for deep packet inspection at layer 3 involves (a) an approach for packet payload processing; (b) accounting for out of order arrival of packets; (c) an approach for partial match analysis so as to be able to analyze the traffic flows when only partial information is available; and (d) an approach for effective payload processing for attempting to achieve wire speed processing.

Abstract: Enterprises are fast moving towards restructuring their IT infrastructure by exploiting the emerging models of data centers. In one extreme, the whole of application, storage, and network needs of an enterprise are to be managed by third party data centers. While the use of third party data centers is an attractive proposition for enterprises, it can potentially put their intellectual property in the form of applications and data assets under threat. There is a need for a system that is a part of a data center but owned by an enterprise that provides a single point of entry and exit for interacting and communicating with the data center and the enterprise relies on this system to obtain an insight into the functioning and behavior of the data center.

Abstract: Revenue leakage is one of the major concerns of telecom operators worldwide. There are several reasons for revenue leakage including frauds, data loss, poor utilization of network infrastructure, and churn. With the growth in subscriber base and increased competition in the market space, the lack of control on revenue leak could potentially affect the profit margins drastically. The operators are ever looking for solutions that could limit the various aspects of the revenue leakage. A system and method for addressing revenue leakage due to data loss in general and incomplete/partial data in particular needs to handle the issues related to the obtaining of additional information so that incomplete/partial data records lead to additional billing opportunity for the operators.

Abstract: Enterprises procure a large number of licenses of a large number of software packages. Software package inventory is one of the high cost items in these enterprises. It is necessary to contain this recurring expenditure on software packages by optimally utilizing the procured licenses. Disclosed is a system and method for maximizing software package license utilization. The system includes components for enabling managers of an enterprise to describe their need for software packages in project plans and users to use the software packages based on such plans. Further, the system also manages unplanned demands to use software packages and maintains a near-optimal inventory of licenses of software packages.

Abstract: Networks carry various kinds of traffic and ISPs are keen to analyze the traffic so as to be able to support QoS on the distinct traffic flows. Traffic can be broadly categorized into two types: plain traffic and encrypted traffic. Further, each of these traffic types is based on either a standard protocol or a proprietary protocol. While it is fairly straightforward to analyze traffic that are based on standard protocols, it is extremely difficult to analyze encrypted traffic based on proprietary protocols. A system for Skype traffic detection involves analyzing encrypted traffic based on proprietary peer to peer protocol. The proposed approach is based on building Skype traffic models and using the same to determine Skype traffic in the network traffic.