Abstract: A method and system for routing a communication through an alternate carrier. The A method includes recognizing an input number upon which a call is based, assigning primary, alternate and secondary interexchange carriers responsive to the recognizing, and sequentially routing an input number from a node among primary, alternate, and secondary carriers until a connection is established.
Type:
Application
Filed:
January 31, 2006
Publication date:
June 29, 2006
Applicant:
SBC Laboratories, Inc.
Inventors:
William Plunkett, Laura Culli, M. Coranado, David Hickman, Bruce Nance, John Simino, Mark Tamasi
Abstract: A method and system for routing a communication through an alternate carrier. The A method includes recognizing an input number upon which a call is based, assigning primary, alternate and secondary interexchange carriers responsive to the recognizing, and sequentially routing an input number from a node among primary, alternate, and secondary carriers until a connection is established.
Type:
Grant
Filed:
December 30, 2003
Date of Patent:
June 27, 2006
Assignee:
SBC Laboratories, Inc.
Inventors:
William Plunkett, Laura Culli, M. Lourdes Coranado, David Hickman, Bruce A. Nance, John Simino, Mark Tamasi
Abstract: A computer program for routing a service call from a calling party to a service network having a plurality of service network locations, the program stored in a computer-readable medium. The program includes receiving a service call request to connect the calling party to one of the service network locations, determining a location of the calling party by searching a Number Plan Area (NPA) table to determine an NPA of the calling number of the calling party, identifying one of the service network locations for receiving the service call request, and identifying routing information for routing the service call request to the receiving service network location, and completing the service call request to the receiving service network location.
Abstract: According to the present invention, intelligent call routing and call return capabilities are provided in an Advanced Intelligent Network (AIN) or AIN-type network environment. The intelligent call routing features of the present invention may be utilized for routing service calls to an appropriate service or control center (e.g., a Poison Control Answering Point (PCAP)), in accordance with the location of the calling party and one or more routing options. For example, the Number Plan Area (NPA) and Central Office Code (NXX) of the calling party's telephone number may be analyzed in order to determine where to route the call. In addition, other routing features may be provided to facilitate handling of the call. For instance, calls may be routed according to the time-of-day and/or day-of-week, and recorded announcements may be provided to indicate when a particular service call cannot be completed.
Type:
Grant
Filed:
August 25, 2000
Date of Patent:
February 1, 2005
Assignee:
SBC Laboratories, Inc.
Inventors:
Michael W. Boeckman, William E. Plunkett
Abstract: A method and system for routing a communication through an alternate carrier. The A method includes recognizing an input number upon which a call is based, assigning primary, alternate and secondary interexchange carriers responsive to the recognizing, and sequentially routing an input number from a node among primary, alternate, and secondary carriers until a connection is established.
Type:
Application
Filed:
December 30, 2003
Publication date:
August 5, 2004
Applicant:
SBC Laboratories, Inc.
Inventors:
William Plunkett, Laura Culli, M. Lourdes Coranado, David Hickman, Bruce A. Nance, John Simino, Mark Tamasi
Abstract: Method and network for routing a communication through an alternate carrier. The network routes a communication based on a dedicated identifier through a plurality of interexchange carriers upon input of the dedicated identifier and a request code, and has a node configured to request carrier data in response to entry of the dedicated identifier, and a controller operably connected to the node, the controller configured to set as a primary carrier, in response to a first condition of the request code, a carrier of a sequence of carriers assigned to the node, and in response to a second condition of the request code, setting an alternate carrier to a highest remaining ranked carrier of the sequence of carriers.
Type:
Grant
Filed:
December 30, 2002
Date of Patent:
February 24, 2004
Assignee:
SBC Laboratories, Inc.
Inventors:
William Plunkett, Laura Culli, M. Lourdes Coranado, David Hickman, Bruce A. Nance, John Simino, Mark Tamasi