Abstract: Processing a call from a calling party at a calling communication station to a called communication station includes detecting signalling information for the call, including determining whether standard caller identification for the calling communication station can be provided to the called communication station and detecting a privacy level selected by a called party at the called communication station. The call is routed in response to the signalling information and the privacy level. This permits management of privacy levels at the called communication station using the signalling information for the call.

Abstract: A communications system serves as a proxy for a user device in a communications network. The communications system includes a network gateway that receives content in response to a user initiated content utilization attempt from a user device. A computer receives the content from the network gateway and, in response to receiving the content, determines whether the content utilization by the user can be permitted. The computer can also determine whether the content utilization by the user can be completed.

Abstract: An advanced intelligent network (AIN) telephony service provided in a public switched telephone network (PSTN) is controlled based on instructions from a subscriber, browsing a packet switched data network using a voice browser. The packet switched data network may include the Internet. The subscriber is connected to the voice browser through the PSTN using, for example, a GR-1129 audio channel set up between the voice browser and a switch in the PSTN. The browsing is based on a verbal instruction received from the subscriber through the PSTN. A web server in the packet switched data network is connected to the voice browser and call routing data is retrieved based on the verbal instruction. At least one call is routed through the PSTN based on the call routing data retrieved from the web server.

Abstract: The present disclosure is directed generally to a method and system to handle downloads of digital data files to portable computing devices. In a particular embodiment, the system includes a first system access point responsive to a first wireless access point at a first location; a second system access point responsive to a second wireless access point at a second location; and a central facility. The central facility includes a computer having a user sign-on module to permit wireless download access to digital data files by a portable device within communication range of at least one of the first wireless access point and the second wireless access point. The central facility includes a digital data file download status memory, the status memory including an indication of download status and including an indication of the portion of a requested digital data file that has been downloaded.

Abstract: A call is processed in a public switched telephone network (PSTN), in accordance with at least one advanced intelligent network (AIN) telephony service associated with one of a calling party number and a called party number. The call is initially connected to a voice markup language platform in response to preliminary routing instructions from a service control point, in accordance with the telephony service. Data relating to the telephony service is retrieved and at least one caller query is formulated based on the retrieved data. The caller query is verbally provided to the calling party. Additional data is then received through voice communication from the calling party, including a response to the caller query. The call is routed in accordance with the additional data provided by the caller.

Abstract: A call schedule is received that includes a plurality of sample calls to be made by an automated calling station. The plurality of sample calls are automatically placed on the network using the automated calling station. At least one final billing record corresponding to the at least one completed sample call is received. The call data is processed to determine billed cost data. The billed cost data is compared to the previous cost data and a change in the rate plan is detected based on the comparison of the billed cost data to the previous cost data.

Abstract: The present method and system enable a called party to cancel an unwanted call and send a message to the calling party. The method and system are activated in response to a plurality of inputs provided by the called party. In response to the input provided by the called party, a custom or a standard message can be transmitted to the calling party. A confirmation message can also be transmitted to the called party. The method and system can be implemented in conjunction with other systems that are also activated in response to an input from the called party.

Abstract: A method and system for providing a telephone caller information assistance such as driving directions from a starting location to a destination location. To obtain information assistance, the caller places a telephone call to access the system. If the geographical location of the caller can be determined by an automatic location identification system it is displayed on an operator console where the caller's request is transferred to be handled by a live operator. The operator receives the caller's destination request and queries the system for the street route driving instructions to the requested destination. After obtaining the street route driving instructions, the call can be transferred to an audio box having an interactive user interface capable of replaying the desired information to the caller. In an illustrative embodiment, the interactive user interface is capable providing functions to stop, start, pause, and replay the information to the caller.

Abstract: A system (100) and method deliver audible caller identification information when standard Caller ID information can not be provided, even when a subscriber to the service has per line blocking. A service control point (106) detects the directory number to which a terminating attempt trigger is assigned and places this directory number in a parameter for transmission to a service switching point (102) using a forward_call message (206). The per line blocking function does not interfere with transmission of this parameter so that the called party's directory number can be passed for processing and call completion by the system.

Abstract: A system for user authentication includes a computing device, a customer premise equipment, and an authentication device. The authentication device is remotely located from the computing device and includes one or more processing resources. Embedded within the processing resource is Point-to-Point Protocol over Ethernet (“PPPoE”). The authentication device is operable to utilize the PPPoE to authenticate one or more users of the computing device and the customer premise equipment. The authentication device further includes a housing to enclose the processing resource, one or more Ethernet input/output ports in order to communicate with the computing device and the customer premise equipment, and an indicator to indicate to the user an operating status for the authentication device. Once the authentication device authenticates the user, the authentication device becomes transparent to the computing device with no routing or bridging functionality.

Abstract: An method and apparatus for efficiently querying a service manager are provided. The method includes running a thread that includes a common object request broker architecture (CORBA) request. The request includes a structured query language string. The request, including the structured query language string, is forwarded to the service manager.

Abstract: A personal Interactive Voice Response (IVR) system includes a plurality of IVR servers communicating personal IVR service node information in a network and a plurality of personal IVR service node clients coupled to the plurality of IVR servers communicating the personal IVR service node information. The plurality of personal IVR service node clients have a client-server relationship with the plurality of IVR servers. The personal IVR system further includes facilities for managing transmission of the personal IVR service node information using a Voice over Internet Protocol (VoIP) technology.

Abstract: A personal Interactive Voice Response (IVR) system includes a plurality of IVR servers communicating personal IVR service node information in a network and a plurality of personal IVR service node clients coupled to the plurality of IVR servers communicating the personal IVR service node information. The plurality of personal IVR service node clients have a client-server relationship with the plurality of IVR servers. The personal IVR system further includes facilities for managing transmission of the personal IVR service node information using a Voice over Internet Protocol (VoIP) technology.

Abstract: A personal Interactive Voice Response (IVR) system includes a plurality of IVR servers communicating personal IVR service node information in a network and a plurality of personal IVR service node clients coupled to the plurality of IVR servers communicating the personal IVR service node information. The plurality of personal IVR service node clients have a client-server relationship with the plurality of IVR servers. The personal IVR system further includes facilities for managing transmission of the personal IVR service node information using a Voice over Internet Protocol (VoIP) technology.

Abstract: A data processing system and method are disclosed. In an embodiment, the data processing system preferably maintains a plurality of substantially continuously available data processing service instances. The plurality of data processing service instances may be aggregated into groups of one or more instances of like data processing services. A service control manager is also preferably provided as an individual service running on the system and is operable to organize, manage and maintain the various service instances as well as other aspects of the data processing system. The service control manager preferably also cooperates with the individual services of a message queue manager, a service queue manager and an application services manager to effect the efficient distribution and processing of received data as well as perform other system management operations.

Abstract: The present disclosure teaches a method and system for intelligent data management. The system preferably includes a caching service having a listener and plurality of query threads adapted to enable communications with a data type independent cache container. The listener is adapted to acknowledge requests for data access from one or more system processes or services and to connect the requesting services to a respective query thread. Once communicatively connected, the application services may leverage one or more data manipulation functions associated with the cache container to store and/or access data. For optimum efficiency with large amounts of data, the data type independent cache container is preferably constructed using a plurality of data storage vectors organized according to a hash table.

Abstract: A method of providing a session for ordering a telecommunication service includes receiving a telecommunication call for ordering the telecommunication service, communicating a prerecorded terms and conditions message for the telecommunication service to an individual ordering the telecommunication service, and receiving a reply message to the terms and conditions message from the individual. The prerecorded terms and conditions message is communicated to the individual and the reply message is received during the telecommunication call. A system for providing the session is disclosed.

Abstract: An equivalent working length (EWL) determinative system (11) for use in a digital subscriber line (DSL) telecommunication network (10) is provided. The EWL system (11) includes a DSL circuit (32) having a customer site (14) with customer premises equipment (30). The customer premises equipment (30) receives and transmits communication signals and generates a first attenuation signal in response to the communication signals. A remote terminal (20) forms a loop (31) with the customer site (14) and has a loop length. The remote terminal (20) includes a remote terminal transceiver (40) that is in communication with the customer premises equipment (30). A main controller (37) is electrically coupled to the customer premises equipment (30) and determines an EWL of the loop (31) in response to the first attenuation signal. A method of performing the same is also provided.

Abstract: A subscriber implements and access telecommunications services, using a graphical user interface (GUI) via the Internet, and an interactive voice response (IVR) system via the public switched telecommunications network (PSTN). The subscriber can schedule, create, and edit call alert messages to be sent by a flexible call alert service to multiple recipients at a subscriber described time.

Abstract: A system and method for exchanging telecommunication service information between a telecommunication service provider and a telecommunication service customer include electronically receiving a request in a predefined format to establish an interactive session with a telecommunications customer, determining whether the telecommunications customer is authorized for electronically exchanging information and continuing only if the customer is authorized, parsing the request to identify information related to at least one telecommunications service offered by the telecommunications services provider, the telecommunications service having an associated identification code, determining whether the requested telecommunication service is available in a particular location, and automatically generating information associated with the requested telecommunications service and transmitting the information using the predetermined format to the customer.