Patents Assigned to SBC Technologies Resources, Inc.
  • Publication number: 20030186695
    Abstract: A mobile station is used by one of a plurality of subscribers of a home area wireless service provider. The mobile station includes a memory for storing a home area wireless network identity and a plurality of preferred wireless network identities. The mobile station further including a controller controlling said mobile station to connect to the home area wireless network when in a home area and controlling said mobile station to connect to one of the preferred wireless networks when outside the home area.
    Type: Application
    Filed: November 19, 2002
    Publication date: October 2, 2003
    Applicant: SBC Technology Resources, Inc.
    Inventors: Jesse Bradley Bridges, Cameron Kelly Coursey, Mark Steven Wuthnow
  • Patent number: 6625262
    Abstract: A high-speed data transmission network system (8) is provided. The system (8) includes a plurality of subscriber premises (12) that transmit a first upstream signal (28) on a first frequency band to a central office or a remote terminal (10), which is in communication with the plurality of subscriber premises (12). The central office or the remote terminal (10) broadcasts a downstream signal (30) to each of the plurality of subscriber premises (12) on a second frequency band, which is higher in frequency than said first frequency band. The downstream signal (30) contains one or more subscriber group signals and a plurality of subscriber specific signals. A controller (44) provides each of the subscriber premises (12) access to one or more of the one or more subscriber group signals and to a corresponding subscriber specific signal of the plurality of subscriber specific signals. A method of performing the same is also provided.
    Type: Grant
    Filed: December 21, 2001
    Date of Patent: September 23, 2003
    Assignee: SBC Technology Resources, Inc.
    Inventor: Thomas J. J. Starr
  • Patent number: 6618472
    Abstract: A telecommunications method and routing system determines a routing preference and routing of a call from a calling party to a called party for a local service provider. The system includes a service control point that receives a signal from a switch. The switch recognizes at least one of a calling party number and a dialed number that indicates a type of service. The service control point determines the routing preference of the local service provider for the call based upon the type of service and a local service provider identifier associated with one of the recognized calling party number and dialed number.
    Type: Grant
    Filed: July 10, 2002
    Date of Patent: September 9, 2003
    Assignee: SBC Technology Resources, Inc.
    Inventors: Laura Culli, Bruce A. Nance, John E. Simino, Harold C. Fleischer, III, Michael Hanrahan, M. Lourdes Coronado
  • Publication number: 20030161457
    Abstract: A communications system is provided for routing calls based on a location of a calling party. The communications system includes a processor that determines routing of a call placed by a calling party using one of a plurality of call origination devices. The call origination devices are operatively connected to a switching device that is operatively connected to the processor. The call is placed to a destination corresponding to a service having a service area. The switching device services calls placed from call origination devices located within the service area and calls placed from call origination devices located outside the service area. The processor determines whether the calling party is within the service area, and the processor instructs the switching device to route the call to the destination based upon the processor determining that the calling party is within the service area.
    Type: Application
    Filed: March 17, 2003
    Publication date: August 28, 2003
    Applicant: SBC Technology Resources, Inc.
    Inventors: Richard E. Sabinson, Gregory Steven Fosburgh, Mark Tamasi, Brenda S. Thompson
  • Publication number: 20030161448
    Abstract: Communications between an agent and a party using a communications device involve sending an interactive script using session initiation protocol (SIP) to the communications device. The interactive script gathers information from the communications device or a user of the communications device and the requested information is then forwarded to an agent terminal using SIP. The interactive script is written in a high-level language and securely stored, such that an authorized party can easily access and alter the script to suit a need for particular information.
    Type: Application
    Filed: February 27, 2002
    Publication date: August 28, 2003
    Applicant: SBC TECHNOLOGY RESOURCES Inc.
    Inventors: Satish Parolkar, Vikram Bhavsar
  • Patent number: 6606378
    Abstract: An intelligent network for providing access to a computer network (80) has a number of central office switches (64, 82). Each central office switch (64, 82) is capable of receiving a call to a centrex telephone number and transmitting a query. A service control point (70) is coupled to the central office switches (64, 82) by a SS7 signal link (66). The service control point receives the query and transmits a response to the central office switch (64, 82). A hub switch (75) is coupled to the central office switches (64, 82) and receives the call. The hub switch (75) contains a digital trunk service (76) that combines the call with a number of other calls to form a data stream. The data stream is then transmitted to a computer network node (80).
    Type: Grant
    Filed: August 25, 1999
    Date of Patent: August 12, 2003
    Assignee: SBC Technology Resources, Inc.
    Inventors: Pitsa Madoch, Richard Peter Ericson, Robert John Laitman
  • Publication number: 20030147520
    Abstract: Method and network for routing a communication through an alternate carrier. The network routes a communication based on a dedicated identifier through a plurality of interexchange carriers upon input of the dedicated identifier and a request code, and has a node configured to request carrier data in response to entry of the dedicated identifier, and a controller operably connected to the node, the controller configured to set as a primary carrier, in response to a first condition of the request code, a carrier of a sequence of carriers assigned to the node, and in response to a second condition of the request code, setting an alternate carrier to a highest remaining ranked carrier of the sequence of carriers.
    Type: Application
    Filed: December 30, 2002
    Publication date: August 7, 2003
    Applicant: SBC Technology Resources, Inc.
    Inventors: William Plunkett, Laura Culli, M. Lourdes Coranado, David Hickman, Bruce A. Nance, John Simino, Mark Tamasi
  • Publication number: 20030143981
    Abstract: An interactive voice response system that allows a caller to perform a series of sequential tasks based on an instruction set. The caller is queried after each instruction to ensure that the caller has successfully completed all of the steps. Additionally, provisions are provided to automatically pause the instruction set and present reminders to the caller. Further the caller may elect to repeat instructions, back up the instruction set, receive additional details, transfer to a service representative, or receive summary information.
    Type: Application
    Filed: January 30, 2002
    Publication date: July 31, 2003
    Applicant: SBC TECHNOLOGY RESOURCES, Inc.
    Inventors: Philip Ted Kortum, Robert R. Bushey
  • Publication number: 20030128828
    Abstract: A service for presenting billing information to a customer according to a hierarchal structure defined by the customer. The customer assigns telephone numbers to company units and defines how each of the units relate to each other in the hierarchal structure. The billing information associated with each assigned telephone number is processed in accordance with the hierarchal structure. Thereafter, the bill is presented to the customer.
    Type: Application
    Filed: January 8, 2002
    Publication date: July 10, 2003
    Applicant: SBC TECHNOLOGY RESOURCES, INC.
    Inventors: Bonnie S. Clark, Emma M. Espinoza, Catherine E. Harris, Margaret M. Hassel, Anita Elizabeth Neroda, Michael Thane Paquette, Danny Lee Roper, Carolyn Marie Ukena, Stephen James Votava
  • Publication number: 20030118169
    Abstract: A method and system enable optimization of trunk group design in a public switched telephone network (PSTN). A community of interest, including two end offices connected by a direct trunk and at least one tandem switch, is identified using out-of band signaling data collected from the PSTN. An application server interfaced to the PSTN determines whether traffic in the community of interest passes through the tandem switch during a predetermined time period. When traffic passes through the tandem switch, the application server further determines whether the direct trunk between the end offices experienced an overflow condition during the same predetermined time period. When the direct trunk did not experience an overflow condition, an exchange code associated with the traffic passing through the tandem switch is designated as a misrouted code. The misrouted code is flagged so that associated traffic is redirected through the direct trunk.
    Type: Application
    Filed: December 21, 2001
    Publication date: June 26, 2003
    Applicant: SBC TECHNOLOGY RESOURCES, Inc.
    Inventors: Raghvendra G. Savoor, Andre Fuetsch, Frederick Michael Armanino, Baofeng Jiang, Peter Wong, Mengfeng Tsai, David Lewis Kimble
  • Publication number: 20030112791
    Abstract: A wireless mobile station transmits a request to a Platform for Privacy Preferences (P3P) Web site for an XML version of the site's privacy policy. If the mobile station's user preferences are set to audio, the mobile station transmits a request to the Web site for the natural language version of the privacy policy in audio format. The Web site responds with the audio version of the privacy policy.
    Type: Application
    Filed: December 14, 2001
    Publication date: June 19, 2003
    Applicant: SBC Technology Resources, Inc.
    Inventor: Lalitha Suryanarayana
  • Publication number: 20030112954
    Abstract: A method, system and computer readable medium are provided for defining a service area served by a service location of a telecommunications network customer. The method includes ascertaining a geographic designator of a geographic area. The geographic area includes a plurality of geographic sub-areas that each correspond to a geographic sub-designator. The method also includes determining whether any two of the plurality of geographic sub-areas are not served by the same service location. When any two of the plurality of geographic sub-areas are not served by the same service location, the service area is defined by only the sub-designators corresponding to the geographic sub-areas served by the service location. When each of the plurality of geographic sub-areas are served by the same service location, the service area is defined by the geographic designator.
    Type: Application
    Filed: February 11, 2003
    Publication date: June 19, 2003
    Applicant: SBC TECHNOLOGY RESOURCES, INC.
    Inventors: Harold C. Fleischer, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
  • Publication number: 20030110235
    Abstract: A method for accessing communication circuits information and customer data information. A communications facility information system is accessed by a user. A graphical user interface is provided by the communications facility information system. Search criteria is input to the communications facility information system by the user, the search criteria being related to equipment data or customer data. The graphical user interface provides input areas for the user to enter the search criteria. One or more databases are searched for the communication circuits information and/or the customer data information related to the search criteria. A result of the searching is displayed to the user where the result includes the communication circuits information and/or the customer data information related to the search criteria.
    Type: Application
    Filed: January 17, 2003
    Publication date: June 12, 2003
    Applicant: SBC Technology Resources, Inc.
    Inventors: Michael L. Allen, Craig E. Bosse, Lisa A. Brickhaus, Ajay Budhraja, Saul E. Carter, Sherry Cerutti, Brenda G. Gideon, Terry J. Jackson, Dmitri Savintsev, Ronald D. Staggs, Richard B. Stobaugh, Cheryl D. Weisenborn
  • Publication number: 20030099342
    Abstract: A telecommunications service translates an abbreviated dialing code into a toll free number, routes the call to an interexchange carrier, and manages the billing associated with the call. A billing system processes the billing such that a subscriber of the abbreviated dialing code service is billed for the call rather than a calling party.
    Type: Application
    Filed: November 28, 2001
    Publication date: May 29, 2003
    Applicant: SBC TECHNOLOGY RESOURCES, Inc.
    Inventors: Dianna Inara Tiliks, Carol Shifrin Gruchala, Susanne Marie Crockett, Nancy Ann Book, John Wesley Moss, Thomas Joseph McBlain, Gordon Lynn Blumenschein, William M. Moy, Kenneth Robert Stroud
  • Publication number: 20030095651
    Abstract: A service controls routing of incoming calls to a subscriber's voice mail system by forwarding a call to the subscriber's telephone from a terminating switch through a telecommunications network to an intelligent peripheral, based on instructions from a service control point. The intelligent peripheral queries the caller to select options, including leaving a message, paging the subscriber, and providing a personal identification number (PIN) to connect the call to the subscriber telephone. When leaving a message is selected, the intelligent peripheral connects the call to the voice mail system. When paging is selected, the intelligent peripheral obtains a call back number, disconnects the call and places a second call to the paging system. When connecting the call using a PIN is selected, the intelligent peripheral queries the caller to enter the PIN and, upon receiving an authorized PIN, connects the call to the subscriber telephone via the terminating switch.
    Type: Application
    Filed: November 16, 2001
    Publication date: May 22, 2003
    Applicant: SBC TECHNOLOGY RESOURCES, INC.
    Inventors: Nancy Ann Book, Carol Shifrin Gruchala, Susanne Marie Crockett, Dianna Inara Tiliks, John Wesley Moss, Thomas Joseph McBlain
  • Patent number: 6567514
    Abstract: A method and system include routing telephone calls from multiple private networks via public lines and trunks in a public switched telephone network (PSTN) to a host switch, at which the connections would begin to run parallel. The host switch routes the telephone calls via a private trunk group to a private facility, such as an electronic tandem network (ETN) node or an asynchronous transfer mode (ATM) switch. If the private trunk group is full or unavailable, the host switch routes the telephone calls over alternate private or public trunk groups and selected carriers.
    Type: Grant
    Filed: January 17, 2001
    Date of Patent: May 20, 2003
    Assignee: SBC Technology Resources, Inc.
    Inventors: Harold C. Fleischer, III, John E. Simino, Kenneth Robert Stroud
  • Patent number: 6567513
    Abstract: The present invention is directed to a device and method for transferring service of a local loop from one local exchange carrier to another competing local exchange carrier. A first local exchange carrier has a first switch connected to an distribution frame, which is connected to subscribers. A second local exchange carrier sets up a second switch and an interface in proximity to the distribution frame, and “half-taps” the interface with the connection between the first switch and the distribution frame. The second local exchange carrier has control over the first switch to connect or disconnect it from the distribution network.
    Type: Grant
    Filed: July 10, 2001
    Date of Patent: May 20, 2003
    Assignee: SBC Technology Resources, Inc.
    Inventor: Royce D. King
  • Publication number: 20030091172
    Abstract: A telecommunications service implements an account code reporting feature by storing an account code associated with a subscriber at a service control point (SCP) in the public switched telephone network (PSTN). When a call is initiated from the subscriber's terminal, the SCP receives outgoing call data, including the subscriber's telephone number, a called party number and an account code entered from the subscriber's terminal. The SCP determines whether the call is subject to the account code reporting service and, if so, stores the call data. The SCP transmits the call data to a service management system accessible by the subscriber via a graphical user interface through a packet switched data network and an interactive voice response through the PSTN. The call is subject to the account code reporting service when the called party number is in the same local access and transport area as the subscriber's telephone number.
    Type: Application
    Filed: November 14, 2001
    Publication date: May 15, 2003
    Applicant: SBC TECHNOLOGY RESOURCES, INC
    Inventors: Dianna Inara Tiliks, Carol Shifrin Gruchala, Susanne Marie Crockett, John Wesley Moss, Nancy Ann Book, William M. Moy
  • Patent number: 6563917
    Abstract: A method, in an advanced intelligent communications system, for routing a call based on the location of the calling party number where a telephone call to an abbreviated destination telephone number is received at a service switching point. The service switching point determines if the abbreviated destination number is a triggering number, and if so, notifies a service control point of receipt of the telephone call. The location of the calling party number is determined from location information related to the service switching point. The appropriate routing of the telephone call is determined based on the location of the calling party number. Call routing information regarding the telephone call is sent to the service switching point where the service switching point routes the telephone call to a destination number or a default announcement.
    Type: Grant
    Filed: October 16, 2001
    Date of Patent: May 13, 2003
    Assignee: SBC Technology Resources, Inc.
    Inventors: Richard E. Sabinson, Gregory Steven Fosburgh, Mark Tamasi, Brenda S. Thompson
  • Publication number: 20030086552
    Abstract: The present invention relates to a service for providing call reports to a subscriber related to non-answered calls for calls attempted between at least two parties. Using telecommunications switch triggers, call status related to answered, busy, and unanswered calls is collected in a record and used to populate a report. The report is then provided to a report formatter that formats the report so that it is suitable for presentation to a subscriber. The reported call information can be provided to the report formatter in near real time.
    Type: Application
    Filed: November 2, 2001
    Publication date: May 8, 2003
    Applicant: SBC. TECHNOLOGY RESOURCES, INC
    Inventors: Dianna Inara Tiliks, Nancy Ann Book, Susanne Marie Crockett, Carol Shifrin Gruchala, John Wesley Moss, Thomas Joseph McBlain, Gordon Lynn Blumenschein, James Daniel Kovarik, Barbara Jablonski, Douglas Marshall, Jayson Anthony O'Neill, Matthew D. Brooks