Abstract: A system for authenticating the calling device used to place a call to an enterprise call center. The system uses a premise component, a cloud-based Call Authentication Service (CAS), and orchestration between these two components. The premise component includes a number of sub-components including servers and probes. The CAS includes a Decision Engine that utilizes a number and variety of authentication plugins. The disclosed system may be used independently or as part of a multi-factor authentication strategy with other techniques such as reduced Knowledge-Based Authentication or voice biometrics.

Abstract: A system for authenticating the calling device used to place a call to an enterprise call center. The system uses a premise component, a cloud-based Call Authentication Service (CAS), and orchestration between these two components. The premise component includes a number of sub-components including servers and probes. The CAS includes a Decision Engine that utilizes a number and variety of authentication plugins. The disclosed system may be used independently or as part of a multi-factor authentication strategy with other techniques such as reduced Knowledge-Based Authentication or voice biometrics.

Abstract: A system for identifying the calling device used to place a call in to an enterprise call center. The system also provides information about the network path through which the call was delivered. The system uses active “pinging” in the audio channel during the first few seconds of the call. The device of the invention sends a special sequence of audio tones from the callee to the caller over the audio channel. The system then records and analyses the resulting incoming audio and compares them with the original tones. The system uses that information to characterize the calling device, and possibly the network path as well. The system checks this information against previously stored information from a known valid caller to aid in verifying the identity of the caller, or to flag the call for further assessment via other methods.

Abstract: A system for authenticating the calling device used to place a call to an enterprise call center. The system uses a premise component, a cloud-based Call Authentication Service (CAS), and orchestration between these two components. The premise component includes a number of sub-components including servers and probes. The CAS includes a Decision Engine that utilizes a number and variety of authentication plugins. The disclosed system may be used independently or as part of a multi-factor authentication strategy with other techniques such as reduced Knowledge-Based Authentication or voice biometrics.

Abstract: A system for identifying the calling device used to place a call in to an enterprise call center. The system also provides information about the network path through which the call was delivered. The system uses active “pinging” in the audio channel during the first few seconds of the call. The device of the invention sends a special sequence of audio tones from the callee to the caller over the audio channel. The system then records and analyses the resulting incoming audio and compares them with the original tones. The system uses that information to characterize the calling device, and possibly the network path as well. The system checks this information against previously stored information from a known valid caller to aid in verifying the identity of the caller, or to flag the call for further assessment via other methods.

Abstract: A system for authenticating the calling device used to place a call to an enterprise call center. The system uses a premise component, a cloud-based Call Authentication Service (CAS), and orchestration between these two components. The premise component includes a number of sub-components including servers and probes. The CAS includes a Decision Engine that utilizes a number and variety of authentication plugins. The disclosed system may be used independently or as part of a multi-factor authentication strategy with other techniques such as reduced Knowledge-Based Authentication or voice biometrics.

Abstract: Systems and methods for authenticating a user and a telephony device. The systems and methods utilize biometric data and/or cryptography for authenticating the user and the telephony device in a network-based environment during a communications session with other network elements and applications.

Abstract: The present invention relates to systems and methods that authenticate a user and a mobile device via the mobile device. The systems and methods utilize biometric data for authenticating a user and a mobile device in a network-based environment during a real-time communications session with other network elements and applications.

Abstract: A system and method of telephony resource management and security for monitoring and/or controlling incoming and outgoing calls between an enterprise's end-user stations and a public circuit-switched network and/or a public packet-switched network. A security policy is made up of one or more rules designating at least one action to be performed based on at least one attribute of the incoming or outgoing call. Calls are detected and sensed on the line, trunk and/or cabling, and analyzed to determine attributes associated with each call. Actions are performed based upon the determined attributes, in accordance with the security policy rules.

Abstract: A system and method of telephony resource management and security for monitoring and/or controlling and logging access between an enterprise's end-user stations and their respective circuits into the public switched telephone network (PSTN). One or more rules are defined which specify actions to be taken based upon at least one attribute of a call. Calls are detected and sensed to determine attributes associated with each call. Actions are then performed on selected calls based upon their attributes in accordance with the defined rules.

Abstract: A system and method to provide secure access across the untrusted public switched telephone network is described. The system and method can be initiated by a security policy defining actions to be taken based upon at least one attribute of the call.

Abstract: A system and method of telephony resource management and security for monitoring and/or controlling incoming and outgoing calls between an enterprise's end-user stations and a public circuit-switched network and/or a public packet-switched network. A security policy is made up of one or more rules designating at least one action to be performed based on at least one attribute of the incoming or outgoing call. Calls are detected and sensed on the line, trunk and/or cabling, and analyzed to determine attributes associated with each call. Actions are performed based upon the determined attributes, in accordance with the security policy rules.

Abstract: A system and method to provide secure communication across the untrusted public switched telephone network includes a set of rules in a security policy which are implemented by a virtual private switched telecommunications network (VPSTN). The VPSTN provides for intercepting voice calls and modifying their set-up to include a request for bearer capability to support a data call.

Abstract: A system and method of telephony resource management and security for monitoring and/or controlling and logging access between an enterprise's end-user stations and their respective circuits into the public switched telephone network (PSTN). One or more rules are defined which specify actions to be taken based upon at least one attribute of a call. Calls are detected and sensed to determine attributes associated with each call. Actions are then performed on selected calls based upon their attributes in accordance with the defined rules.

Abstract: A system and method of telephony resource management and security for monitoring and/or controlling incoming and outgoing calls between an enterprise's end-user stations and a public circuit-switched network and/or a public packet-switched network. A security policy is made up of one or more rules designating at least one action to be performed based on at least one attribute of the incoming or outgoing call. Calls are detected and sensed on the line, trunk and/or cabling, and analyzed to determine attributes associated with each call. Actions are performed based upon the determined attributes, in accordance with the security policy rules.

Abstract: A system and method of telephony security for controlling and logging access between an enterprise's end-user stations and their respective circuits into the public switched telephone network (PSTN). A security policy, i.e., a set of security rules, are defined for each of the extensions, the rules specifying actions to be taken based upon at least one attribute of the call on the extension. Calls are detected and sensed on the extensions to determine attributes associated with each call. Actions are then performed on selected calls based upon their attributes in accordance with the security rules defined for those extensions.

Abstract: A system and method of telephony resource management and security for monitoring and/or controlling and logging access between an enterprise's end-user stations and their respective circuits into the public switched telephone network (PSTN). A set of security rules is defined for each of the extensions which specify actions to be taken based upon at least one attribute of the call on the extension. Calls are detected and sensed on the extensions to determine attributes associated with each call. Actions are then performed on selected calls based upon their attributes in accordance with the security rules defined for those extensions.

Abstract: A system and method to provide secure access across the untrusted PSTN is described. The system and method utilizes telephony resources that can be initiated by a security policy defining actions to be taken based upon at least one attribute of the call, providing multi-tiered policy-based enforcement capabilities and visibility into security events.

Abstract: A system and method for discriminating call content types for individual telephone lines at a plurality of user sites outside of a Public Switched Telephone Network (PSTN) is described. The system includes: a database containing security rules for each of a plurality of extensions, the rules specifying actions to be taken based upon a call content type of the call on the extension, wherein the call content type is determined at the user sites outside the PSTN; and a line sensor within the user sites outside the PSTN for determining the call content type of the call. The line sensor continuously checks the call content type to determine if the call content type changes.

Abstract: A system and method to provide secure access across the untrusted public switched telephone network is described. The system and method can be initiated by a security policy defining actions to be taken based upon at least one attribute of the call.