Abstract: One or more computer-based concierge service (SC) virtual and/or real devices operational in connection with or separately from access and user devices where the (SC) devices comprise an ability to communicate with owners of a vehicles to assess potential issues vehicles have or will experience and to determine, schedule, and individualize each detail of a vehicle's visit to a dealership or business. The SC devices are employed to provide predictive insights into metrics associated when servicing a vehicle in the presence or absence of the owner. The predictor devices can be any virtual and/or real device that includes networked or stand-alone computer terminals, smart or cell phones, scanners, printers, etc., all capable of transceiving data and data signals and all of which capable of receiving, storing, retrieving, and analyzing data obtained directly from data transmitted to and from the vehicle as well as data received by virtual or real devices.