Patents Assigned to Service Heartbeat LLC
  • Publication number: 20120042039
    Abstract: A system for controlling process pathways. The system includes a network, a system backend communicable with said network comprising a processor configured to generate a process pathway based on a predefined set of rules reflecting a predetermined condition, and a series of notifications corresponding to the process pathway, a mobile device communicable with said system backend via said network, the mobile device being configured to receive from said backend at least one notification, of said series of notifications, the notification defining a task of the process pathway, and upon which notification a user is authorized to act, allowing the user to modify a state of said the notification with a one-step action, the mobile device further communicating the modified state of the at least one notification to the system backend over said network and wherein said modified state of the notification causes said processor to effect a change to said process pathway.
    Type: Application
    Filed: February 14, 2011
    Publication date: February 16, 2012
    Applicant: Service Heartbeat LLC
    Inventor: Jacob Mark