Patents Assigned to Service Management Group, Inc.
  • Patent number: 10572887
    Abstract: In embodiments, methods and systems for electronically capturing consumer location data for consumer behavior analysis may be provided. The location data may be gathered for one or more consumers from any suitable source. In some cases, the location data may be gathered using electronic devices associated with consumers, such as mobile phones. The gathered data may be analyzed to determine behavior patterns or other characteristics of the one or more consumers. Further, inferences or predictions about consumers may be derived based on the characteristics. The inferences and predictions may be the basis of consumer analytics supplied to a business or other entity.
    Type: Grant
    Filed: January 26, 2017
    Date of Patent: February 25, 2020
    Assignee: Service Management Group, Inc.
    Inventors: Eric H. Weiss, Thaddeus R. F. Fulford-Jones, Andrew Volpe
  • Publication number: 20170316426
    Abstract: In embodiments, methods and systems for electronically capturing consumer location data for consumer behavior analysis may be provided. The location data may be gathered for one or more consumers from any suitable source. In some cases, the location data may be gathered using electronic devices associated with consumers, such as mobile phones. The gathered data may be analyzed to determine behavior patterns or other characteristics of the one or more consumers. Further, inferences or predictions about consumers may be derived based on the characteristics. The inferences and predictions may be the basis of consumer analytics supplied to a business or other entity.
    Type: Application
    Filed: July 17, 2017
    Publication date: November 2, 2017
    Applicant: Service Management Group, Inc.
    Inventors: Eric H. Weiss, Thaddeus R.F. Fulford-Jones, Andrew Volpe
  • Publication number: 20170308918
    Abstract: Techniques that may be used by a consumer analytics system to track consumers' knowledge of brands and interactions with brands based in part on location data for consumers and responses to surveys that are distributed to consumers based at least in part on location data for the consumers. Such location data may be received, for example, from mobile devices operated by the consumers. A brand strength may represent any suitable measurement of a fraction or share of a market category. In some embodiments, a consumer analytics system may determine brand strength for a business using factors that each represent a “share” of a market category held by a business. The system may additionally track changes in these factors over time. Examples of factors that may be tracked include brand awareness for a business, brand accessibility for the business, brand consideration, brand usage, and brand favorites.
    Type: Application
    Filed: July 6, 2017
    Publication date: October 26, 2017
    Applicant: Service Management Group, Inc.
    Inventors: Eric H. WEISS, Andrew Fromm, Dennis A. Ehrich, JR., Joe Cardador
  • Publication number: 20170308908
    Abstract: In embodiments, methods and systems for electronically capturing consumer location data for consumer behavior analysis may be provided. The location data may be gathered for one or more consumers from any suitable source. In some cases, the location data may be gathered using electronic devices associated with consumers, such as mobile phones. The gathered data may be analyzed to determine behavior patterns or other characteristics of the one or more consumers. Further, inferences or predictions about consumers may be derived based on the characteristics. The inferences and predictions may be the basis of consumer analytics supplied to a business or other entity.
    Type: Application
    Filed: January 26, 2017
    Publication date: October 26, 2017
    Applicant: Service Management Group, Inc.
    Inventors: Eric H. Weiss, Thaddeus R.F. Fulford-Jones, Andrew Volpe
  • Patent number: 9727884
    Abstract: Techniques that may be used by a consumer analytics system to track consumers' knowledge of brands and interactions with brands based in part on location data for consumers and responses to surveys that are distributed to consumers based at least in part on location data for the consumers. Such location data may be received, for example, from mobile devices operated by the consumers. A brand strength may represent any suitable measurement of a fraction or share of a market category. In some embodiments, a consumer analytics system may determine brand strength for a business using factors that each represent a “share” of a market category held by a business. The system may additionally track changes in these factors over time. Examples of factors that may be tracked include brand awareness for a business, brand accessibility for the business, brand consideration, brand usage, and brand favorites.
    Type: Grant
    Filed: October 1, 2013
    Date of Patent: August 8, 2017
    Assignee: Service Management Group, Inc.
    Inventors: Eric H. Weiss, Andrew Fromm, Dennis A. Ehrich, Jr., Joe Cardador
  • Patent number: 9589270
    Abstract: In embodiments, methods and systems for electronically capturing consumer location data for consumer behavior analysis may be provided. The location data may be gathered for one or more consumers from any suitable source. In some cases, the location data may be gathered using electronic devices associated with consumers, such as mobile phones. The gathered data may be analyzed to determine behavior patterns or other characteristics of the one or more consumers. Further, inferences or predictions about consumers may be derived based on the characteristics. The inferences and predictions may be the basis of consumer analytics supplied to a business or other entity.
    Type: Grant
    Filed: October 22, 2010
    Date of Patent: March 7, 2017
    Assignee: Service Management Group, Inc.
    Inventors: Eric H. Weiss, Thaddeus R. F. Fulford-Jones, Andrew Volpe
  • Patent number: 9576295
    Abstract: A method and system for adjusting a process for identifying settings visited by a consumer based at least in part on electronically-derived consumer location data. A method and system are provided for gathering location data for consumers and identifying points of interest (POIs) visited by the consumers based on the location data. Based on a comparison of settings identified by a process to settings that are identified in data collected from external data sources, the system may determine whether to adjust the visit detection process. The system may adjust the visit detection process by adjusting a way in which settings are defined in a data set, by adding or removing settings from a data set, and/or by changing a manner in which the visit detection process determines whether a location corresponds to a setting in the data set.
    Type: Grant
    Filed: June 27, 2012
    Date of Patent: February 21, 2017
    Assignee: Service Management Group, Inc.
    Inventors: Andrew Volpe, Eric H. Weiss, Thaddeus R. F. Fulford-Jones
  • Patent number: 9165304
    Abstract: In embodiments, methods and systems for consumer behavior analysis using electronically-captured consumer location data may be provided. The location data may be gathered for one or more consumers. The gathered data may be analyzed to determine behavior patterns or other characteristics of the one or more consumers. Further, inferences or predictions about consumers may be derived based on the characteristics. The inferences and predictions may be the basis of consumer analytics supplied to a business or other entity.
    Type: Grant
    Filed: October 22, 2010
    Date of Patent: October 20, 2015
    Assignee: Service Management Group, Inc.
    Inventors: Eric H. Weiss, Thaddeus R. F. Fulford-Jones, Andrew Volpe
  • Patent number: 6929680
    Abstract: A process for concentrating and recovering methane and carbon dioxide from landfill gas includes absorption of commonly occurring pollutants using a carbon dioxide absorbent which itself may be in situ recoverable constituent. Separated methane is concentrated into a high heating value fuel, and a carbon dioxide product may also be recovered. Process streams may be used to provide fuel for compression and refrigeration and to regenerate carbon dioxide absorbent.
    Type: Grant
    Filed: September 26, 2003
    Date of Patent: August 16, 2005
    Assignee: Consortium Services Management Group, Inc.
    Inventors: Tadeush Krushnevych, Olexander Piatnychko