Abstract: A customer care architecture integrates a full range of customer care and dunning billing features in a customer care system. The customer care architecture defines and implements multiple workflows which support dunning action requests while centralizing customer account control at the customer care system in an end-to-end telecommunications system framework. The customer care architecture thereby supports interaction, communication, and synchronization with existing and established dunning accounting systems.

Abstract: The present invention relates to a method for inspecting packagings for a liquid product, such as drinks, including: setting a packaging into rotation, irradiating the packaging during the rotation with a radiation of a predetermined wavelength, making at least one series of at least two recordings of at least a part of the content of the packaging during the rotation, with an image recording device suitable for making recordings at the predetermined wavelength.

Abstract: A method of producing volume renderings from magnetic resonance image data in real time with user interactivity. The method comprises collecting raw magnetic resonance image (MRI) data representative of shapes within an image volume; transferring the raw MRI data to a computer; and continuously producing volume renderings from the raw MRI data in real time with respect to the act of collecting raw MRI data representative of shapes within the image volume.

Abstract: The present invention relates to a process for producing a transparent or translucent transaction card having multiple features. An optically recognizable compound may be associated with a portion of the card for blocking infrared radiation and may comprise an infrared ink having nanocrystalline indium tin oxide particles. Moreover, a portion of the transaction card may include a second optically recognizable compound disposed thereon. The second optically recognizable compound may comprise an infrared phthalocyanine dye, an infrared phosphor, and a quantum dot energy transfer compound. The infrared ink may be detected by a sensor found in an ATM or card assembly line.

Abstract: To facilitate the recognition and interpretation of actions undertaken within an environment, the environment is associated with a precision positioning system (PPS) and a controller in communication with the PPS. Within the environment, an entity moves about in furtherance of one or more tasks to be completed within the environment. The PPS determines position data corresponding to at least a portion of the entity, which position data is subsequently compared with at least one known action corresponding to a predetermined task within the environment. Using a state-based task model, recognized actions may be interpreted and used to initiate at least one system action based on the current state of the task model and correspondence of the position data to the at least one known action. In an embodiment, an entity recognition system provides an identity of the entity to determine whether the entity is authorized to perform an action.

Abstract: Methods and systems are disclosed for modeling the performance of an IT service. The methods and systems take a holistic approach by treating the entire IT service instead of the individual nodes. In one implementation, the methods and systems provide a tool for mapping the performance of the IT service based on throughput and response time data. The tool may then be used to develop a mathematical model for the performance of the IT service. System parameters that may impact the performance of the IT service may be correlated to variables in the model. The model may then be used to predict the impact changes may have on the performance of the IT service. Performance maps for the same IT service may be compared over time to discern any departure from a norm. A database of performance maps may be established for a particular industry to facilitate intra-industry comparisons.

Abstract: An apparatus for moving parked aircraft with an omni-directional tractor via an aircraft lift dolly that is revolvably coupled thereto. The aircraft lift dolly may be removably coupled to the omni-directional tractor or may be integral to it. The aircraft lift dolly includes a lift mechanism having a lift carriage which is selectively elevated. The lift carriage includes a fixed forward chock and a rear chock that moves longitudinally and laterally with respect to the forward chock. The chocks are positioned about the aircraft nose gear without movement of the aircraft. Elevating the lift cradle elevates the chocks and the nose gear cradled therebetween.

Abstract: A system and method enable rapid knowledge transfer, for example between a plurality of experts and a plurality of apprentices located remotely from the experts. The system makes use of unique tools to facilitate transfer of knowledge and collaboration between individuals, even among remotely located individuals. An input to the system is a Knowledge Transfer Plan which has been designed to orchestrate the knowledge transfer. The knowledge transfer system integrates a shared repository and collaboration tools for use by the expert and apprentice. The collaboration tools may be accessed through role-specific portals which are automatically created from the Knowledge Transfer Plan. In one embodiment, the system is configured with a World Wide Web-based interface and an integrated suite of tools to support knowledge transfer activities on a global basis to facilitate knowledge transfer among workers engaged in an outsourcing business process.

Abstract: This invention presents a foldable cot. The foldable cot includes a foldable frame and a flexible sheet having a generally rectangular shape. The peripheral portions of the flexible sheet are secured to the foldable frame. The foldable frame has two-pairs of hingedly connected longitudinal bars, which allows the foldable frame to be folded in a longitudinal direction. A middle support structure is mounted to the hinge connectors. The middle support structure includes a pair of crossbars having a general X-shape. Upper ends of the crossbars are pivotably connected to the hinge connectors. There is provided a pair of vertical poles connecting the upper ends and lower ends of the crossbars, respectively. The vertical poles are extendible between a retracted position and an extended position, which allows the X-shaped crossbars to have a scissors-like motion so that the foldable frame can be folded in a transverse direction.

Abstract: A perforating apparatus (190) used to perforate a subterranean well. The perforating apparatus (190) includes a generally tubular gun carrier (106) and a charge holder (192) rotatably mounted within the gun carrier (106). At least one shaped charge (102) is mounted in the charge holder (192) and is operable to perforate the well upon detonation. A dynamically adjustable weight system (194) including a plurality malleable weight members (196) is operably associated to the charge holder (192). The dynamically adjustable weight system (194) is operable to adjust the center of gravity (120) of the charge holder (192) such that gravity will cause the charge holder (192) to rotate within the gun carrier (106) to position the at least one shaped charge (102) in a desired circumferential direction relative to the well prior to perforating.

Abstract: A method for storing and using platelets and an associated platelet structure. At least one modified platelet is formed. Each modified platelet includes a platelet and at least one polymerated chemical. Each polymerated chemical includes a polymer covalently bonded directly to the platelet or includes the polymer and a linker molecule such that the linker molecule is covalently bonded to the platelet and the polymer is covalently attached to the linker molecule. The polymer of each polymerated chemical of each modified platelet is polyethylene glycol (PEG) or a PEG derivative. Forming each modified platelet does not include modifying the platelet membrane of each platelet with a glycan-modifying agent. The at least one modified platelet is stored in a temperature range below 0° C. After being stored, the at least one modified platelet may be introduced into a subject to treat a condition related to a reduced platelet function.

Abstract: The invention provides isolated nucleic acid and amino acid sequences of novel human tumor suppressors, antibodies to such tumor suppressors, methods of detecting such nucleic acids and proteins, methods of screening for modulators of tumor suppressors, and methods of diagnosing and treating tumors with such nucleic acids and proteins.

Abstract: The invention relates to cleanable spiral modules and a method for production thereof.

Abstract: A subscriber to a video service generally has available to them an on-screen program guide. The program guide lists programming (e.g., TV shows) that are available to the subscriber for a certain upcoming time period. The programming guide may sort the listings by channel and time, areas of interest, age appropriateness and/or MPAA or TV rating, free or additional cost, etc. In an embodiment, the programming guide includes an ability to make a selection to see which TV shows are recommended by reviewers. Such reviewers may be individuals or panels or institutions to which some credibility may be attached—a trusted source. After selecting a reviewer, the subscriber is made aware of the programs recommended by the selected reviewer.

Abstract: A cleaning apparatus for cleaning measuring probes (18) of a gas turbine engine (1). The invention further relates to a method for cleaning measuring probes (18) of an gas turbine engine (1). The apparatus comprises distribution means (30) comprising a plurality of supply means (31, 32, 33), each comprising connection means (33) arranged for connection to a probe (18), and each supply means (31, 32, 33) being arranged to, when connected to a probe (18), distribute pressurized cleaning liquid to said measuring probe (18), wherein a substantially simultaneous cleaning of probes connected to said distribution means (30) via said supply means (31, 32, 33) can be obtained.

Abstract: A solution is provided for a method for a user to shop online in a three dimensional (3D) virtual reality (VR) setting by receiving a request at a shopping server to view a shopping location, having at least one store, and displaying the shopping location to the user's computer in a 3D interactive simulation view via a web browser to emulate a real-life shopping experience for the user. The server then obtains a request to enter into one of the stores and displays the store website to the user in the same web browser. The store website has one or more enhanced VR features. The server then receives a request to view at least one product and the product is presented in a 3D interactive simulation view to emulate a real-life viewing of the product.

Abstract: A microfluidic device comprising a first surface portion and a first sample retaining element, which have differing affinities to a fluid, and a method comprising supplying a sample to such a device. In some embodiments, the differing affinity is a result of plasma, ion embedding, surface charging, chemical, optical, electronic and/or electromagnetic treatment. Also, a microfluidic device comprising at least one microcapillary device having a sample retaining element, at least one surface of which exhibits hydrophobicity, hydrophilicity, electromagnetic force exertion and electrostatic force exertion. Also, a microfluidic device comprising a first element having a hydrophilic pattern comprising at least a first sample retaining element. Also, a method comprising supplying a sample to a channel between a first element and a second element, and inducing in the first element at least one hydrophilic pattern by electrets or by internal or external electrodes to provide a charged surface.

Abstract: The present invention provides systems and methods for electronically-capturing a destination address of a package and for using the destination address to automate a package pre-load operation. An embodiment of the invention includes a compression system for compressing the destination address as a compressed MaxiCode symbol, a smart shipping label system for generating a shipping label with a compressed MaxiCode and a pre-load assist system for generating package handling instructions from the electronically-captured destination address.

Abstract: IP networks carry packets that consist of headers and payloads. Typical traffic analysis systems at layer 3 process packet headers in order to obtain as much information about the traffic as possible. However, performing of deep packet analysis requires the processing of packet payloads as well. Another important requirement of layer 3 processing is the need to process the payloads at wire speeds. A system and method for deep packet inspection at layer 3 involves (a) an approach for packet payload processing; (b) accounting for out of order arrival of packets; (c) an approach for partial match analysis so as to be able to analyze the traffic flows when only partial information is available; and (d) an approach for effective payload processing for attempting to achieve wire speed processing.