Abstract: A synchronized incident response system is distributed across one or more user devices and a host server. Each device has a stored version of an incident response profile for a defined location, the profile having version numbers corresponding to a set of data values for one or more attributes specific to the defined area. Each device is linked to the server and can transmit data records with changes to profile attributes, wherein the server determines whether the user changes are valid updates with respect to what is already stored in server memory. If so, the server synchronizes the profile attributes to generate a current profile and generates incremented version numbers. Each device can provide an incident response request for the defined area to the server, wherein the server generates an incident response report populated with data corresponding to a latest version number for each of one or more predetermined attributes.
Type:
Grant
Filed:
February 12, 2018
Date of Patent:
November 3, 2020
Assignee:
Servpro Industries, Inc.
Inventors:
Scott VanDeBurg, Rick Isaacson, Chad Lewis, Paul Brienza, James Geurts, James Lyman
Abstract: A synchronized incident response system is distributed across one or more user devices and a host server. Each device has a stored version of an incident response profile for a defined location, the profile having version numbers corresponding to a set of data values for one or more attributes specific to the defined area. Each device is linked to the server and can transmit data records with changes to profile attributes, wherein the server determines whether the user changes are valid updates with respect to what is already stored in server memory. If so, the server synchronizes the profile attributes to generate a current profile and generates incremented version numbers. Each device can provide an incident response request for the defined area to the server, wherein the server generates an incident response report populated with data corresponding to a latest version number for each of one or more predetermined attributes.
Type:
Grant
Filed:
August 12, 2014
Date of Patent:
February 13, 2018
Assignee:
SERVPRO INDUSTRIES, INC.
Inventors:
Scott VanDeBurg, Rick Isaacson, Chad Lewis, Paul Brienza, James Geurts, James Lyman