Patents Assigned to Simple Emotion, Inc.
  • Patent number: 9549068
    Abstract: A method for adaptive voice interaction includes monitoring voice communications between a service recipient and a service representative, measuring a set of voice communication features based upon the voice communications between the service recipient and the service representative, analyzing the set of voice communication features to generate emotion metric values, and generating a response based on the analysis of the set of voice communication features.
    Type: Grant
    Filed: January 28, 2015
    Date of Patent: January 17, 2017
    Assignee: Simple Emotion, Inc.
    Inventors: Akash Krishnan, Matthew Fernandez
  • Patent number: 8825479
    Abstract: A computerized method, software, and system for recognizing emotions from a speech signal, wherein statistical and MFCC features are extracted from the speech signal, the MFCC features are sorted to provide a basis for comparison between the speech signal and reference samples, the statistical and MFCC features are compared between the speech signal and reference samples, a scoring system is used to compare relative correlation to different emotions, a probable emotional state is assigned to the speech signal based on the scoring system and the probable emotional state is communicated to a user.
    Type: Grant
    Filed: October 24, 2013
    Date of Patent: September 2, 2014
    Assignee: Simple Emotion, Inc.
    Inventors: Akash Krishnan, Matthew Fernandez
  • Publication number: 20140052448
    Abstract: A computerized method, software, and system for recognizing emotions from a speech signal, wherein statistical and MFCC features are extracted from the speech signal, the MFCC features are sorted to provide a basis for comparison between the speech signal and reference samples, the statistical and MFCC features are compared between the speech signal and reference samples, a scoring system is used to compare relative correlation to different emotions, a probable emotional state is assigned to the speech signal based on the scoring system and the probable emotional state is communicated to a user.
    Type: Application
    Filed: October 24, 2013
    Publication date: February 20, 2014
    Applicant: Simple Emotion, Inc.
    Inventors: Akash Krishnan, Matthew Fernandez
  • Patent number: 8595005
    Abstract: A computerized method, software, and system for recognizing emotions from a speech signal, wherein statistical and MFCC features are extracted from the speech signal, the MFCC features are sorted to provide a basis for comparison between the speech signal and reference samples, the statistical and MFCC features are compared between the speech signal and reference samples, a scoring system is used to compare relative correlation to different emotions, a probable emotional state is assigned to the speech signal based on the scoring system, and the probable emotional state is communicated to a user.
    Type: Grant
    Filed: April 22, 2011
    Date of Patent: November 26, 2013
    Assignee: Simple Emotion, Inc.
    Inventors: Akash Krishnan, Matthew Fernandez