Patents Assigned to SNAPin Software Inc.
  • Call intercept methods, such as for customer self-support on a mobile device
    Patent number: 7881703
    Abstract: A method for intercepting calls from a remote or mobile device for customer self-support detects when users or subscribers dial one or more predetermined numbers. If the number corresponds to one of the predetermined numbers (such as a customer support number), the phone may intercept the call and display a list of potential solutions to the subscriber's problems. Various other features and embodiments art disclosed.
    Type: Grant
    Filed: June 19, 2007
    Date of Patent: February 1, 2011
    Assignee: SNAPin Software Inc.
    Inventors: Brian Roundtree, Kevin Allan, Linda Beinikis, Keldon Rush
  • Method for performing interactive services on a mobile device, such as time or location initiated interactive services
    Patent number: 7756545
    Abstract: A system for performing interactive services at a mobile device is disclosed. In some cases, the system receives an indication of an event, and provides interactive services to a user of the mobile device based on the event. In some cases, an indication of an event in invokes a script-based process that determines one or more actions to present to a user of the mobile device.
    Type: Grant
    Filed: March 12, 2007
    Date of Patent: July 13, 2010
    Assignee: SNAPin Software Inc.
    Inventor: Brian Roundtree
  • Call intercept methods, such as for customer self-support on a mobile device
    Patent number: 7676221
    Abstract: A method for intercepting calls from a remote or mobile device for customer self-support detects when users or subscribers dial one or more predetermined numbers. If the number corresponds to one of the predetermined numbers (such as a customer support number), the phone may intercept the call and display a list of potential solutions to the subscriber's problems. Various other features and embodiments art disclosed.
    Type: Grant
    Filed: June 19, 2007
    Date of Patent: March 9, 2010
    Assignee: SNAPin Software Inc.
    Inventors: Brian Roundtree, Kevin Allan, Linda Beinikis, Keldon Rush
  • Method and system for enhancing voice calls, such as enhancing voice calls with data services
    Patent number: 7539484
    Abstract: A method and system for enhancing voice calls is described. In some examples, the system receives a dialed number from a user associated with a voice call, determines that the voice call is associated with a party capable of providing data services to the user, and provides data services to the user. In some cases, the system provides the data services to the user during the voice call. In some cases, the system provides the data services to the user in lieu of the voice call.
    Type: Grant
    Filed: February 7, 2007
    Date of Patent: May 26, 2009
    Assignee: SNAPin Software Inc.
    Inventor: Brian Roundtree
  • Secure Software Execution Such as for Use with a Cell Phone or Mobile Device
    Publication number: 20080189550
    Abstract: A method and system for securely executing software or securely loading data generates a secret value at a destination device based on a value transmitted to the destination device, which is algorithmically combined with a secure value stored at the destination device. The destination device, such as a cell phone, remotely accesses an entity or otherwise receives the software or data, where the software or data is encrypted or digitally signed based on the secret value. The cell phone then selectively employs the software or data.
    Type: Application
    Filed: September 21, 2005
    Publication date: August 7, 2008
    Applicant: SNAPIN SOFTWARE INC.
    Inventor: Brian Roundtree
  • Call intercept methods, such as for customer self-support on a mobile device
    Patent number: 7353016
    Abstract: A method for intercepting calls from a remote or mobile device for customer self-support detects when users or subscribers dial one or more predetermined numbers. If the number corresponds to one of the predetermined numbers (such as a customer support number), the phone may intercept the call and display a list of potential solutions to the subscriber's problems. Various other features and embodiments art disclosed.
    Type: Grant
    Filed: February 22, 2005
    Date of Patent: April 1, 2008
    Assignee: SNAPin Software Inc.
    Inventors: Brian Roundtree, Kevin Allan, Linda Beinikis, Keldon Rush