Abstract: Methods and systems are provided for the management, routing and reporting of toll-free telecommunications calls and data. Methods and systems are provided for pre-populating a call routing template based on natural language inputs and populating telecommunications routing codes at nodes of a call routing decision tree to generate a call routing template that may be identified and presented to a user interface based at least in part on a natural language input.
Type:
Grant
Filed:
December 8, 2016
Date of Patent:
October 31, 2017
Assignee:
Somons, Inc.
Inventors:
Sriram Sharma, William Carter, Michael Kimmel