Patents Assigned to SPRIG TECHNOLOGIES INC.
  • Patent number: 11798016
    Abstract: A real-time survey system can monitor real-time event and interaction data generated as a user interacts with an application. Using the event data in combination with static user attributes, the survey system can identify a subset of microsurveys a user is eligible to receive or participate in. Identifying eligibility can include applying one or more filters based on user attributes as well as detecting a triggering event that signals real-time relevance of the survey to the user's actions. If the user is eligible for multiple surveys, the survey system can select a single survey to send to the user. Surveys can be presented to users directly using the real-time survey system instead of via an alternate delivery method, such as email. After collecting survey data, survey system can automatically analyze survey responses, including by performing machine learning based thematic analysis on freeform text responses.
    Type: Grant
    Filed: May 26, 2021
    Date of Patent: October 24, 2023
    Assignee: SPRIG TECHNOLOGIES INC.
    Inventors: Amos Jose Barreto, Kevin Matthew Mandich, Ryan James Glasgow, Christopher Lee Oyler