Abstract: A method of determining a computer system is provided. The method comprises categorizing the criticality level of each application based on a business impact assessment. The method includes identifying computer system configurations for an application based on a decision tree and on the criticality level of the application. The method also includes providing a computer system selected based on the computer system configurations.

Abstract: A method and system for processing network trouble alerts is provided. A most important alert is presented, with the ability to view other status indications related to it. The method includes receiving a status indication, identifying a network resource associated with it, determining whether the resource is subordinate to another resource, which is associated with at least a second status indication, and if the resource is not subordinate another, then evaluating the status indication to determine if it should be presented to a user. If so, then automatically presenting the status indication to the user without user intervention.