Patents Assigned to Ssimens Communications Inc.
  • Interactive voice response systems with general-purpose blocks
    Patent number: 7031440
    Abstract: Techniques for generating interactive voice response systems are provided. Multiple interconnected general-purpose blocks can be configured for a specific IVR application. Each general purpose block can include prompts and logic for receiving input. By utilizing general-purpose blocks, complex IVR applications can be quickly and efficiently generated. Additionally, IVR applications can be upgraded and maintained during run-time.
    Type: Grant
    Filed: February 1, 1999
    Date of Patent: April 18, 2006
    Assignee: Ssimens Communications Inc.
    Inventor: Xinzhong Leon Xu