Abstract: A method for managing and delivering content associated with a communication channel is disclosed. The method may include uploading multiple pieces of content to a server. The method may further include sending messages to corresponding subscribers to the communication channel. The messages may include links to a given piece of content uploaded to the server. The method may also include monitoring access to a particular piece of content uploaded to the server and, in response to determining that the particular piece of content has been accessed, sending a follow-up message to a particular subscriber who accessed the particular piece of content.

Abstract: A method for managing and delivering content associated with a communication channel is disclosed. The method may comprise generating a summary of interaction data between a patient and a provider using a large language model (LLM). The method may provide the interaction data as input to a second machine-learning (ML) model to help generate a risk score of the interaction data. The method may receive, by an agentic tool, a prompt associated with the interaction data and, in response to receiving the prompt, generating an answer within a closed data space of the interaction data, the summary, and the risk score. The method may also generate and send, by a workflow process, an alert to one or more entities associated with the patient or determine at least one next clinical step to suggest to the provider or patient that enables proactive outreach to the patient.

Abstract: A method for managing and delivering content associated with a communication channel is disclosed. The method may include uploading multiple pieces of content to a server. The method may further include sending messages to corresponding subscribers to the communication channel. The messages may include links to a given piece of content uploaded to the server. The method may also include monitoring access to a particular piece of content uploaded to the server and, in response to determining that the particular piece of content has been accessed, sending a follow-up message to a particular subscriber who accessed the particular piece of content.

Abstract: A method for managing and delivering content associated with a communication channel is disclosed. The method may include uploading multiple pieces of content to a server. The method may further include sending messages to corresponding subscribers to the communication channel. The messages may include links to a given piece of content uploaded to the server. The method may also include monitoring access to a particular piece of content uploaded to the server and, in response to determining that the particular piece of content has been accessed, sending a follow-up message to a particular subscriber who accessed the particular piece of content.