Abstract: A method for controlling a user character for playing a game within a virtual environment, including providing a user character and virtual environment information on the touch sensitive display to a user; detecting a touch gesture via a touch sensitive gesture input device, the touch gesture formed by a continuous sweep touching at least two touch sensitive elements arranged in the pre-defined array; comparing the detected touch gesture to reference gestures of the user character for playing the game within the virtual environment; and generating an action for the user character within the virtual environment in response to finding a matching reference gesture based on comparison.

Abstract: A method includes providing a virtual environment service, wherein a plurality of characters interacting with each other; providing a first user, with a first user account associated with a first user level of the virtual environment service; providing a second user, with a second user account associated with a second user level of the virtual environment service, the second user level being higher than the first user level. The method further includes defining a help request relating to the virtual environment service, by the first user; allocating the help request to the second user; responding to the help request by the second user; generating feedback by the first user in response to the responding; and modifying the second user level based on the feedback.