Patents Assigned to SUPPORT.COM, INC., Delaware
  • SECURE COMPUTER SUPPORT SYSTEM
    Publication number: 20020188706
    Abstract: A system maintains a first computer using a second computer and a central computer by: receiving a request for maintenance from a first computer; opening first and second secured connections to the first and second computers through the central computer; transferring a request for data from the second computer; storing data and a destination instruction sent from the second computer in a central computer buffer; and forwarding the buffered data to the first computer.
    Type: Application
    Filed: October 28, 1999
    Publication date: December 12, 2002
    Applicant: SUPPORT.COM, INC., Delaware
    Inventors: MARK E. RICHARDS, SCOTT WILLIAM DALE, CADIR BATISTA LEE