Patents Assigned to SurveyMonkey Inc.
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Patent number: 12141663Abstract: A computer-implemented method includes gathering data samples into a data set, correcting for imbalance in the data set to produce a corrected data set by applying active learning to the data set to increase a number of double barreled question data samples occurring in the data set, selecting an optimal machine learning model for the corrected data set, training the optimal machine learning model using the corrected data set, operating the optimal machine learning model on new data to produce a prediction result, and generating a visual representation of at least one prediction results.Type: GrantFiled: June 24, 2020Date of Patent: November 12, 2024Assignee: SurveyMonkey Inc.Inventors: King Chung Ho, Fernando Espino Casas, Chun Wang, Melanie Lei
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Patent number: 12086545Abstract: A method of filtering an original set of user-provided text responses across a network, including receiving, from one or more processors on one or more user computers, multiple user-provided text responses to a question, the multiple user-provided text responses forming the set, identifying text responses that are no-value text responses and removing the no-value text responses from the original set, removing text responses from the original set where the length of the response does not meet a threshold length, identifying text responses that are gibberish responses and removing gibberish responses from the original set, sending the remaining responses as a filtered set of responses to a machine learning system, the machine learning system to: perform clustering on the filtered set to identify one or more clusters of text responses that are similar to each other, identifying text responses outside the one or more clusters as noise responses, scoring the noise responses, and removing text responses having a scType: GrantFiled: March 21, 2022Date of Patent: September 10, 2024Assignee: SurveyMonkey Inc.Inventors: Krishna Sumanth Muppalla, Surbhi Gupta, Yuchen Zhang, Riccardo Bucco, Peng Jiang
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Patent number: 10191992Abstract: A system includes a first computer, the first computer including a user interface to allow a user to access an online service provided by an online service provider and to provide user information, a storage in which to store the user information, a processor executing instructions that cause the processor to receive the user information, access the storage to determine if the user information exists in the storage, determine if the user information in the storage matches the user information provided through the user interface, and if the user information does not match, notifying the user through the interface.Type: GrantFiled: December 29, 2014Date of Patent: January 29, 2019Assignee: SURVEYMONKEY INC.Inventors: Timothy Gray Cederman-Haysom, David Wong
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Patent number: 10140883Abstract: A method of automatically evolving survey questions includes receiving, at a processor, a first set of textual responses to at least one open-ended question in a survey, reformatting the first set of textual responses as a set of possible textual responses in the form of closed-ended questions with numerical ratings as options, storing the set of possible textual responses in a memory in communication with the processor, selecting and transmitting a subset of the set of possible textual response to survey recipients, receiving, at the processor, participant numerical ratings for each textual response, using the processor to generate a confidence measure and score for each possible textual response based upon the participant ratings, generating a ranked list, with the processor, including the confidence measures, storing the ranked list, and converting at least one of the original open-ended question in the survey to a closed-ended ended question, using a subset of the textual responses.Type: GrantFiled: August 23, 2016Date of Patent: November 27, 2018Assignee: SURVEYMONKEY INC.Inventors: David Wong, Ken Goldberg
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Patent number: 9398450Abstract: A system includes a server computing device executing code to provide a privacy-enabled service to users, and a mobile computing device able to access the server. The mobile device further able to open a user interface on the mobile device, receive a user name and password through the user interface, determine that the application is privacy-enabled, notify the user that the application is privacy-enabled and prompting the user for an application passcode, and receive the passcode from the user.Type: GrantFiled: January 31, 2014Date of Patent: July 19, 2016Assignee: SURVEYMONKEY, INC.Inventors: Phillip John Ludwig, Stuart Loh, David Whitfield Morriss, Sean Duncan Holbert
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Publication number: 20150223056Abstract: A system includes a server computing device executing code to provide a privacy-enabled service to users, and a mobile computing device able to access the server. The mobile device further able to open a user interface on the mobile device, receive a user name and password through the user interface, determine that the application is privacy-enabled, notify the user that the application is privacy-enabled and prompting the user for an application passcode, and receive the passcode from the user.Type: ApplicationFiled: January 31, 2014Publication date: August 6, 2015Applicant: SURVEYMONKEY INC.Inventors: PHILLIP JOHN LUDWIG, STUART LOH, DAVID WHITFIELD MORRISS, SEAN DUNCAN HOLBERT
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Publication number: 20150172356Abstract: A system includes at least one forms service computing device, the forms service computing device executing code to produce a user interface allowing access to the forms service, a user computing device in communication with the forms service computing device, the user computing device capable of displaying the user interface from the forms service computing device, and at least one file service computing device, wherein the file service computing device is in communication with the forms service computing device, the forms service computing device providing access to the file service computer device through the user interface.Type: ApplicationFiled: December 12, 2013Publication date: June 18, 2015Applicant: SURVEYMONKEY INC.Inventors: JOHAN VU LIEU, LARRY LE KUANG, ADAM HARRIS LICHTENSTEIN, KRISHNA OM YOGA VEMURI
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Publication number: 20150112737Abstract: A system includes an enterprise repository configured to store at least one list of users associated with an organization and at least one list of surveys associated with the organization, an invitation module configured to allow an inviting user associated with the organization to designate at least one invitee to become associated with the organization and monitor acceptance by the invitee, a management module configured to associate the invitee with the organization in the list of users upon invitation acceptance, the management module to monitor the list of users to ensure a number of users on the list does not exceed a predetermined number of granted licenses, and a data repository, the data repository configured to store data received from the surveys generated by the users associated with the organization, wherein at least one user associated with the data repository has access rights to the data received through surveys.Type: ApplicationFiled: October 23, 2013Publication date: April 23, 2015Applicant: SURVEYMONKEY INC.Inventors: COLIN MICHAEL SAUNDERS, PAUL KUEI-PU HUANG, YIN CHUN (OSCAR) CHAN, CHRISTOPHER ALAN GEORGE
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Publication number: 20150051951Abstract: A system can include a question repository to store multiple sets of questions, each set of questions including questions that may have a superficial, semantic, or open-ended modifier portion. A survey management module can allow a user to select a set of questions from the question repository for an online survey. A benchmarking module can group questions by semantic modifier options and provide an analysis based on information about the survey-creator and other survey-creators.Type: ApplicationFiled: August 14, 2013Publication date: February 19, 2015Applicant: SurveyMonkey Inc.Inventors: Tim G. Cederman-Haysom, Douglas S. Morgan, Michael R. Sela, Phillip J. Ludwig