Patents Assigned to Symeron Software, Inc.
  • Patent number: 6941305
    Abstract: A computer-implemented method of collecting client contact data is provided. The method includes the steps of opening a client ticket session to create a client ticket, supplying the client ticket with information, and closing the client ticket session after a predetermined time. Once the client ticket session is closed further alteration of the client ticket is precluded.
    Type: Grant
    Filed: January 18, 2002
    Date of Patent: September 6, 2005
    Assignee: Symeron Software, Inc.
    Inventors: Brent Magouirk, William B. Kennan, Shawn E. Wallace