Abstract: The method is a method for product recognition. The method includes receiving a product search request from a user. The method also includes performing an automatic search to identify the product. The method also includes generating an automatic search result. The method also includes analyzing an automatic search result of the automatic search to verify that the automatic search result satisfies a criterion for sending to the user. The method also includes sending the product search request to a human operator in response to a determination that the automatic search result fails to satisfy the criterion. The method also includes receiving an operator search result from the human operator. The method also includes sending the operator search result to the user.