Abstract: A method for verifying, by a receiver during a call, an alleged affiliation of an initiator with an organization comprises: receiving an initiator request comprising one or more first identifiers; generating a verification secret in response to the initiator request; sending the verification secret to the initiator; storing the verification secret in a database; receiving a receiver request to verify an alleged verification secret, the receiver request comprising one or more second identifiers; if there is a match between the second identifier(s) and the first identifier(s), comparing the alleged verification secret to the verification secret; and sending to the receiver: a positive response if there is a match between the alleged verification secret and the verification secret; or a negative response if there is no match between the second identifier(s) and the first identifier(s) or there is no match between the alleged verification secret and the verification secret.

Abstract: A caller is verified by receiving a unique identifier from the caller, identifying an account based at least in part on the unique identifier, sending a soft token verification request to an identity provider to send a soft token push notification to a device associated with an owner of the account, and receiving a result of the soft token push notification from the identity provider. Upon the result of the soft token push notification being successful, the caller is classified as verified for the account.

Abstract: A method for verifying, by a receiver during a call, an alleged affiliation of an initiator with an organization comprises: receiving an initiator request comprising one or more first identifiers; generating a verification secret in response to the initiator request; sending the verification secret to the initiator; storing the verification secret in a database; receiving a receiver request to verify an alleged verification secret, the receiver request comprising one or more second identifiers; if there is a match between the second identifier(s) and the first identifier(s), comparing the alleged verification secret to the verification secret; and sending to the receiver: a positive response if there is a match between the alleged verification secret and the verification secret; or a negative response if there is no match between the second identifier(s) and the first identifier(s) or there is no match between the alleged verification secret and the verification secret.