Patents Assigned to Telemedia Group Pty Ltd
  • Patent number: 6914974
    Abstract: A method for surveying and changing telephony response systems which includes using a supplementary services provider adapted to handle a very much smaller number of calls than a main telephone network and which can therefore be readily modified from time to time in order to firstly improve any market survey approach or questions but as well, test suggested modifications in a response method or approach. Further there is disclosed a prompt call back system to assist in direct user feedback.
    Type: Grant
    Filed: April 3, 2003
    Date of Patent: July 5, 2005
    Assignee: Telemedia Group Pty Ltd
    Inventor: David Frew Bonnin