Abstract: Obtaining expert advice on-demand includes maintaining a substantially real-time list of available experts in selected fields, in an electronic database. The system receives a request from a customer for expert advice in one or more of the selected fields maintained in the electronic database. The system then electronically identifies one or more available experts to the customer in response to the request received and routes the request for expert advice to at least one of the available experts.
Type:
Grant
Filed:
December 18, 2007
Date of Patent:
July 22, 2014
Assignee:
Telethrive, Inc.
Inventors:
Shlomo Gonen, Jonathan A. Gonen, David Gonen, Darren Berkovitz, Stacy Stubblefield, Micah Grossman, Jordan Michaels