Abstract: A method of operatively handling data systems that include communications services, particularly telephone and data services. A computer system executes a service in accordance with a data program and also processes log data. The computer system includes databases, at least one containing a predetermined number of transactions in the form of parts of a data program. The computer fetches from a database transactions that together form a data program for executing a service or a processing function. An interface is provided between an administrative part of the system and an all-embracing part, and an interface is also provided between an operating part of the system and the all-embracing part, wherein the interfaces are mutually the same. The all-embracing part has an executing environment such that execution therein and instructions therefrom to other parts of the system take place through the agency of the transaction.
Abstract: A method of achieving co-acting services in a data system that includes telephone or data services and at least two computer systems. A transaction database connected to each computer contains transactions that are identified by transaction references, where each transaction is part of a data program for executing a service. Fetching of transactions for execution in the data system is initiated in response to an incoming call from a telephone or from an external computer. The call includes an identification of the caller and type of call. All instructions from one computer system to another takes place through the agency of the transactions, wherein certain transaction references identify transactions that upon execution transfer the service to a computer system other than the call-receiving computer system for execution. Caller information is transferred together with the transfer of the service.
Abstract: A method of achieving co-acting services in a data system that includes telephone or data services and at least two computer systems. A transaction database connected to each computer contains transactions that are identified by transaction references, where each transaction is part of a data program for executing a service. Fetching of transactions for execution in the data system is initiated in response to an incoming call from a telephone or from an external computer. The call includes an identification of the caller and type of call. All instructions from one computer system to another takes place through the agency of the transactions, wherein certain transaction references identify transactions that upon execution transfer the service to a computer system other than the call-receiving computer system for execution. Caller information is transferred together with the transfer of the service.
Abstract: A method of operatively handling data systems that include communications services, particularly telephone and data services. A computer system executes a service in accordance with a data program and also processes log data. The computer system includes databases, at least one containing a predetermined number of transactions in the form of parts of a data program. The computer fetches from a database transactions that together form a data program for executing a service or a processing function. An interface is provided between an administrative part of the system and an all-embracing part, and an interface is also provided between an operating part of the system and the all-embracing part, wherein the interfaces are mutually the same. The all-embracing part has an executing environment such that execution therein and instructions therefrom to other parts of the system take place through the agency of the transaction.
Abstract: A method of providing and performing a telephone service, in which a computer system senses a calling subscriber number, and in which the computer system is constructed to perform a telephone service ordered by the subscriber of the calling subscriber number, in accordance with a data program.