Patents Assigned to TellMe Networks, Inc.
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Patent number: 8300780Abstract: One embodiment in accordance with the invention is a method that includes automatically identifying a telephone number associated with an incoming or outgoing telephone call. The telephone call is associated with a telephone system account. A name is automatically determined that corresponds to the telephone number. The name and the telephone number are automatically stored in association with an electronic address book.Type: GrantFiled: February 3, 2005Date of Patent: October 30, 2012Assignee: TellMe Networks, Inc.Inventor: Angus Macdonald Davis
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Publication number: 20120207288Abstract: Information associated with messages and/or missed calls is provided to a subscriber. Calls received but not answered by the subscriber may be monitored. Each monitored call is classified as one of a missed call and a message. The monitored calls may be summarized based on a customizable rule set to create a summary. The summary is provided to the subscriber via, for example, a voice notification.Type: ApplicationFiled: January 17, 2012Publication date: August 16, 2012Applicant: TellMe Networks, Inc.Inventors: Lisa J. Stifelman, Karen M. Cross, Sarah A. Caplener, Rajeev Khurana, Anne K. Sullivan, Rao Surapaneni, Justin B. Ward, Angus Davis
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Patent number: 8213966Abstract: Information may be provided to a caller via text messages as a complement to information provided over a voice interface. In one implementation, a system may receive a request for information over a voice channel from a mobile terminal and respond to the request with text transmitted to the mobile terminal over a text channel.Type: GrantFiled: March 12, 2007Date of Patent: July 3, 2012Assignee: TellMe Networks, Inc.Inventors: Marcello Typrin, Laura Marino, Kyle Oppenheim, Susan Jeanne Boyce
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Patent number: 8214507Abstract: A phone application state management mechanism is described. The mechanism adopts the state storage format widely known as “Cookies” to store information in a cross-application standard format. Cookies for multiple users are stored on a single machine that retrieves phone applications using a hypertext transfer protocol (HTTP). Suitable state information for a particular user is automatically retrieved in connection with HTTP requests. Further, by phone based applications can set the values of suitable cookies. An enforced access policy can be used to prevent an application provided by a first legal entity from accessing state information stored by an application provided by another legal entity. The approach can also be used to reduce the passing of telephone identifying information between applications for user identification purposes.Type: GrantFiled: February 22, 2011Date of Patent: July 3, 2012Assignee: TellMe Networks, Inc.Inventors: Brandon Porter, Eckart Walther, Daphne H. Luong, Erik Castedo Ellerman
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Patent number: 8149999Abstract: A method includes receiving information provided to a caller in response to an utterance from the caller. The utterance may be associated with identifying an item of interest. The method may also include generating a reference variation associated with identifying the item of interest based on the utterance.Type: GrantFiled: December 22, 2006Date of Patent: April 3, 2012Assignee: TellMe Networks, Inc.Inventor: David John Mitby
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Publication number: 20120076290Abstract: A method of providing a ringback tone to a calling party. The method includes receiving a call directed to a subscriber from the calling party. At least one of an adaptive ringback tone and an actionable ringback tone is provided to the calling party. The adaptive ringback tone is based on state data.Type: ApplicationFiled: August 30, 2011Publication date: March 29, 2012Applicant: TellMe Networks, Inc.Inventors: Lisa J. Stifelman, Gary Clayton, Rao S. Surapaneni, Madhusudan Chinthakunta
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Patent number: 8126120Abstract: Information associated with messages and/or missed calls is provided to a subscriber. Calls received but not answered by the subscriber may be monitored. Each monitored call is classified as one of a missed call and a message. The monitored calls may be summarized based on a customizable rule set to create a summary. The summary is provided to the subscriber via, for example, a voice notification.Type: GrantFiled: December 12, 2005Date of Patent: February 28, 2012Assignee: TellMe Networks, Inc.Inventors: Lisa J. Stifelman, Karen M. Cross, Sarah A. Caplener, Rajeev Khurana, Anne K. Sullivan, Rao Surapaneni, Justin B. Ward, Angus Davis
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Patent number: 8036902Abstract: A system generates an audio challenge that includes a first voice and one or more second voices, the first voice being audibly distinguishable, by a human, from the one or more second voices. The first voice conveys first information and the second voice conveys second information. The system provides the audio challenge to a user and verifies that the user is human based on whether the user can identify the first information in the audio challenge.Type: GrantFiled: June 21, 2006Date of Patent: October 11, 2011Assignee: TellMe Networks, Inc.Inventors: Nikko Strom, Dylan F. Salisbury
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Patent number: 8019072Abstract: A method of providing a ringback tone to a calling party. The method includes receiving a call directed to a subscriber from the calling party. At least one of an adaptive ringback tone and an actionable ringback tone is provided to the calling party. The adaptive ringback tone is based on state data.Type: GrantFiled: September 21, 2009Date of Patent: September 13, 2011Assignee: TellMe Networks, Inc.Inventors: Lisa J. Stifelman, Gary Clayton, Rao Surapaneni, Madhusudan Chinthakunta
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Patent number: 7965699Abstract: A call routing system includes a first set of routers and a second set of routers. The first routers and the second routers implement a same routing scheme based on dynamic distribution parameters. One of the first routers is configured to receive a call and make a first routing decision regarding the call based on the routing scheme and a first set of the dynamic distribution parameters. One of the second routers is configured to make a second routing decision regarding the call based on the routing scheme and a second set of the dynamic distribution parameters.Type: GrantFiled: August 29, 2006Date of Patent: June 21, 2011Assignee: TellMe Networks, Inc.Inventors: Anthony Accardi, Greg Scallan, John Bandhauer, Eryk Warren
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Patent number: 7941481Abstract: A method of accessing and updating an electronic phonebook over electronic communications networks such as a telephone and computer networks is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use telephone identifying information such as the calling party's number to identify, or create, user profiles for customization. The user profile can include personalized phonebook entries that include names and telephone numbers of relevance to the user. Additionally, the voice portal can connect the user to numbers contained in the personalized phonebook in response to spoken commands. The profile can also be updated with additional phonebook entries over the interne using a web browser.Type: GrantFiled: May 26, 2000Date of Patent: May 10, 2011Assignee: TellMe Networks, Inc.Inventors: Hadi Partovi, Angus Macdonald Davis, Michael S. McCue, John Giannandrea, Lisa J. Stifelman, Daphne H. Luong, Eugene Koh
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Patent number: 7921415Abstract: An interpreter program is described that may be loaded from an external resource when needed by a host. In one implementation, the interpreter program is written in a first language and is capable of interpreting a second language. A program, written in the second language, is provided as data to the interpreter program. The interpreter program may then execute the program.Type: GrantFiled: May 19, 2006Date of Patent: April 5, 2011Assignee: TellMe Networks, Inc.Inventors: Michael William Bodell, Matthew D. Oshry, Brandon William Porter
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Patent number: 7908383Abstract: A phone application state management mechanism is described. The mechanism adopts the state storage format widely known as “Cookies” to store information in a cross-application standard format. Cookies for multiple users are stored on a single machine that retrieves phone applications using a hypertext transfer protocol (HTTP). Suitable state information for a particular user is automatically retrieved in connection with HTTP requests. Further, by phone based applications can set the values of suitable cookies. An enforced access policy can be used to prevent an application provided by a first legal entity from accessing state information stored by an application provided by another legal entity. The approach can also be used to reduce the passing of telephone identifying information between applications for user identification purposes.Type: GrantFiled: March 17, 2008Date of Patent: March 15, 2011Assignee: TellMe Networks, Inc.Inventors: Brandon William Porter, Eckart Walther, Daphne H. Luong, E. Castedo Ellerman
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Patent number: 7865824Abstract: A system receives a term from a device, where the term is input into the device via an input device. The system changes a spelling of the term based on a geometry of the input device.Type: GrantFiled: December 27, 2006Date of Patent: January 4, 2011Assignee: TellMe Networks, Inc.Inventor: Katia Hayati
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Patent number: 7672295Abstract: A method and system for implementing run-time control over voice application behavior. The method includes identifying a plurality of control point locations within a given voice application and a plurality of corresponding required responses to the control points. A design-for-control methodology is used to instrument the control points of voice application. A control agent is configured with web-based controls to manage the control points. The control points are used to alter the voice application's behavior during run-time.Type: GrantFiled: November 12, 2004Date of Patent: March 2, 2010Assignee: TellMe Networks, Inc.Inventors: Shirish Andhare, Erik Haakenson, Ramy Adeeb, Beth McKinnon, Matt Vernooy, Jeff Kunins
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Patent number: 7657433Abstract: A speech recognition system uses multiple confidence thresholds to improve the quality of speech recognition results. The choice of which confidence threshold to use for a particular utterance may be based on one or more features relating to the utterance. In one particular implementation, the speech recognition system includes a speech recognition engine that provides speech recognition results and a confidence score for an input utterance. The system also includes a threshold selection component that determines, based on the received input utterance, a threshold value corresponding to the input utterance. The system further includes a threshold component that accepts the recognition results based on a comparison of the confidence score to the threshold value.Type: GrantFiled: September 8, 2006Date of Patent: February 2, 2010Assignee: TellMe Networks, Inc.Inventor: Shuangyu Chang
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Patent number: 7644000Abstract: A system receives a spoken utterance, identifies at least one keyword within the spoken utterance, and identifies a function using the identified at least one keyword. The system further performs the identified function on at least a portion of the spoken utterance to create a voice file.Type: GrantFiled: December 29, 2005Date of Patent: January 5, 2010Assignee: TellMe Networks, Inc.Inventor: Nikko Strom
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Patent number: 7630900Abstract: A computer implemented method for automatically processing a data request comprising accessing a voice signal from a caller, determining geographic information associated with the caller from telephone network information associated with a call made by the caller, and retrieving a speech recognition grammar customized to the geographic information associated with the caller. The method further includes recognizing the voice signal by matching the voice signal to an entry of the speech recognition grammar and providing a directory listing to the caller based on the entry of the speech recognition grammar. The selected grammar may be customized to bias speech recognition to more frequently recognize cities local to the geographic information.Type: GrantFiled: December 1, 2004Date of Patent: December 8, 2009Assignee: TellMe Networks, Inc.Inventor: Nikko Strom
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Patent number: 7623648Abstract: Methods and systems of performing user input recognition. A digital directory comprising listings is accessed. Metadata information is associated with individual listings describing the individual listings. The metadata information is modified to generate transformed metadata information. Therefore, the transformed metadata information is generated as a function of context information relating to a typical user interaction with the listings. Information is generated for aiding in an automated user input recognition process based on the transformed metadata information.Type: GrantFiled: December 1, 2004Date of Patent: November 24, 2009Assignee: TellMe Networks, Inc.Inventors: Kyle Oppenheim, David Mitby, Nick Kibre
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Patent number: RE42901Abstract: A method of and apparatus for supporting intelligent call routing (ICR) systems multiple vendors, in a vendor neutral fashion using a computer is described. One embodiment has a voice program send a call routing request using an HTTP format to a call routing program. The call routing program decodes the HTTP request and identifies the appropriate vendor-specific communication format and communications method for talking to the ICR system specified in the HTTP request. The call routing program sends the request and receives the answers from the ICR system in the vendor specific formats. The call routing program provides the ICR system response back to the voice program in a vendor neutral fashion. This approach allows voice programs to easily be written that work with multiple ICR systems and allow component reuse of call routing code amongst programs that end up working with multiple systems.Type: GrantFiled: June 13, 2008Date of Patent: November 8, 2011Assignee: TellMe Networks, Inc.Inventors: Terry R. Weissman, James R. Eveningham, Shirish Andhare, Daphne H. Luong, Donald C. Jackson, John Giannandrea, Brandon Porter