Abstract: Systems and methods for obtaining and providing validated customer feedback information about a ratable subject, such as a service, product, facility, etc. Generally, the methods include instructing a customer to provide initial customer feedback information about the ratable subject. The methods can further include using a digital ratings device to collect the initial customer feedback information and to associate that information with temporal data (such as time, date, location, or a unique QR code). The digital ratings device can also be used to send the initial customer feedback information and temporal data to a third-party validator. The validator can then validate the initial customer feedback information by checking the temporal data to ensure the customer is a verified customer of the ratable subject. The validated information may present a substantially fair representation of the ratable subject and can be useful to potential customers. Other implementations are also described.