Patents Assigned to The Knowledge IT Corporation
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Patent number: 6816576Abstract: A method of generating a tree hierarchy display of error logs received from network devices and applications, each of the logs including a brief description of error cause and predetermined higher level ones of the logs being created in response to generation of predetermined combinations of lower level ones of the logs in accordance with user defined rule set criteria. The method comprises the steps of generating a user interface for entering explanations associated with predetermined ones of the error logs, storing the lower level ones of the logs used in meeting the rule set criteria, and displaying a tree hierarchy of the logs for any fully satisfied rule set criteria by attaching links between the logs in relation to the rule set criteria.Type: GrantFiled: April 11, 2001Date of Patent: November 9, 2004Assignee: Mitel Knowledge CorporationInventors: Tonis Kasvand, Thomas Gray, Brian Mooy, Dennis Fortin, Audil Virk, Tyler Elliot, Rebecca Jones
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Patent number: 6804126Abstract: A circuit provides a secondary output voltage from an input voltage. The circuit includes power supply circuitry for creating an unregulated DC bus voltage line and a regulator circuit connected to the DC bus voltage line for controlling a first switch in series with a transformer winding. The control circuit samples an output voltage to control the output voltage by cycling the first switch. The circuit further includes a pulse generator circuit connected to the regulator circuit for controlling start and stop cycles of the regulator circuit and a comparator circuit connected to the pulse generator circuit for monitoring the secondary output voltage and for disabling the pulse generator circuit during normal operation of the power supply circuit.Type: GrantFiled: January 15, 2003Date of Patent: October 12, 2004Assignee: Mitel Knowledge CorporationInventor: Christopher Graham Lucas
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Patent number: 6801609Abstract: A telephone system for permitting multiple users to log in to a plurality of line appearances on a multi-line telephone set in order to access personalized services associated with individual user profiles for the users. The telephone set is provided with individual displays and message notification lights for the individual line appearances. Users identify themselves by logging in to a particular line appearance via telephone key input of user name and password, or other suitable log in function.Type: GrantFiled: April 26, 2001Date of Patent: October 5, 2004Assignee: Mitel Knowledge CorporationInventors: Sonya Fullarton, Debbie Pinard
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Patent number: 6795533Abstract: A telephone system is provided comprising a plurality of telephone devices, a call control for establishing calls between the telephone devices in response to receipt of commands, at least one Voice and DTMF detector (VDD) resource allocated to the calls between the telephone devices for (i) detecting and transmitting DTMF tones received from the telephone devices to the call control for further call processing, and for (ii) detecting and buffering voice received from the telephone devices and notifying the call control. At least one Speech Recognition Engine is also provided for receiving the voice from the Voice and DTMF detector resource upon notification of the call control and in response performing speech recognition and notifying the call control for further call processing.Type: GrantFiled: August 20, 2002Date of Patent: September 21, 2004Assignee: Mitel Knowledge CorporationInventors: Paul Andrew Erb, Dieter Schulz
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Patent number: 6785367Abstract: The present invention relates to a system for automatically identifying enunciation of telephone numbers and email addresses in voice mail messages for presentation to a user via either voice or text, without the user being required to replay the message. Furthermore, according to the invention the extracted telephone number or email addresses may be forwarded to an application for further processing (e.g. to dial the extracted number, add the email address and/or telephone number to a contacts database, etc.) The user may specify text strings to be searched (other than telephone numbers and email addresses). Thus, a user can specify certain words such as “extension”, “email”, etc., in order to qualify the extracted number or email address information, or words such as “urgently” or “immediately” to identify important voice mail messages.Type: GrantFiled: March 18, 2002Date of Patent: August 31, 2004Assignee: Mitel Knowledge CorporationInventors: Steve Horvath, Tonis Kasvand
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Patent number: 6778641Abstract: A communication system utilizing speech control of operations, comprising a plurality of telephone devices, at least one Speech Recognition Engine (SRE) for providing indications of speech from spoken voice at the telephone devices, and a call control for controlling operation of the telephone devices in accordance with predetermined call states, and for dynamically allocating and de-allocating the SRE in response to the predetermined call states, whereby the SRE provides indications to the call control for initiating changes in the call states.Type: GrantFiled: September 13, 2001Date of Patent: August 17, 2004Assignee: Mitel Knowledge CorporationInventor: Paul Andrew Erb
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Publication number: 20040142703Abstract: A system and method of controlling the delivery of an incoming call directed to a wireless communication device is provided. When an incoming call directed to the wireless communication device is received, the location of the wireless communication device, to which the incoming call is destined, is determined. If the wireless communication device is not within a designated zone, the incoming call is directed to the wireless communication device. If the wireless communication device is in a designated zone, the incoming call is handled based on specified criteria.Type: ApplicationFiled: October 28, 2003Publication date: July 22, 2004Applicant: Mitel Knowledge CorporationInventors: Paul Andrew Erb, Maciej Syrowatka
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Patent number: 6754201Abstract: A communication system using line appearances to connect multiple devices via a single communication line, comprising a communication device, such as a PBX, for presenting call messages to initiate communications between a plurality of endpoints, a plurality of new communications endpoints having predetermined logical locations, such as IP addresses or directory numbers, and a Gateway connected firstly to the communication device via the single communication line, for carrying TDM signals and being capable of supporting multi-line devices, and secondly to the plurality of new communications endpoints via a LAN, for (i) presenting a multi-line appearance to the communication device, (ii) receiving the call messages and in response (iii) routing calls between the communication device and new communications endpoints by mapping between the line appearances on the communication line and the predetermined logical locations.Type: GrantFiled: May 3, 2000Date of Patent: June 22, 2004Assignee: Mitel Knowledge CorporationInventors: Shawn Griffin, Sonya Fullarton
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Patent number: 6746174Abstract: An adjunct part can be secured to a host part, where the host part defines a recess configured to allow a threaded fastener to secure the host part to a further part. The adjunct part has a resilient boss projecting therefrom and adapted to enter the recess, the boss having an axially extending opening to receive a threaded tightening member. The boss and the threaded tightening member have configurations which allow the tightening member, as it advances into the boss along the opening, to resiliently urge portions of the boss radially outward into binding contact with the interior of the recess, thereby fastening the adjunct part to the host part.Type: GrantFiled: July 18, 2001Date of Patent: June 8, 2004Assignee: Mitel Knowledge CorporationInventors: Peter Mathieson Craig, Julia Turner
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Patent number: 6746162Abstract: Many device components included a printed circuit board supporting light-generating means along with a light pipe to conduct light from the light-generating means to a diffuser adjacent the surface of the components. The present invention offers an improvement whereby the light pipe can be utilized both for transmission of visible wavelengths and for transmission/reception of invisible (infrared) wavelengths. To accomplish this, a light pipe is constituted of two adjacent portions, and an infrared transceiver module is coupled into both portions.Type: GrantFiled: July 14, 2003Date of Patent: June 8, 2004Assignee: Mitel Knowledge CorporationInventors: Edward Peter Gancarcik, Peter Mathieson Craig
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Patent number: 6744900Abstract: A unitary gasket component is designed to provide a complex acoustic path for bringing sound to a microphone. The path includes a pre-plenum and apertures to allow external sound into the pre-plenum. The path further includes an acoustic filter communicating with the pre-plenum and defining relatively small openings for sound to exit the pre-plenum. A voice tube extends from the acoustic filter to a microphone plenum, the latter being in direct communication with the microphone.Type: GrantFiled: September 13, 2000Date of Patent: June 1, 2004Assignee: Mitel Knowledge CorporationInventors: Julia Carol Turner, Peter Craig, Philippe Moquin
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Patent number: 6741717Abstract: A novel cap for a telephone unit is provided to de-couple the loudspeaker diaphragm from the acoustic resonance in the enclosure and dampen the first resonant frequency of the diaphragm. The cap has a flange located at an outer edge thereof and a cavity provided in the cap. The cap cavity is sized to house an acoustical speaker that is directed outwardly through an aperture in an outer casing of the telephone unit. The flange of the cap is coupled to the outer casing so that the cap covers the aperture. A gap is provided between the cap and the outer casing.Type: GrantFiled: September 26, 2002Date of Patent: May 25, 2004Assignee: Mitel Knowledge CorporationInventors: Stephane Dedieu, Philippe Moquin
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Publication number: 20040076270Abstract: A telephone device includes a housing, a microphone, a loudspeaker and an auxiliary input device coupled to the housing. The auxiliary input device generates output in response to user manipulation. A controller within the housing is coupled to the microphone, loudspeaker and auxiliary input device. The controller is responsive to output of the auxiliary input device to enable a caller to expose and invoke advanced or special features of the telephone device.Type: ApplicationFiled: June 5, 2003Publication date: April 22, 2004Applicant: Mitel Knowledge CorporationInventors: Paul Philip Lennon, Jocelyn H. Cheng
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Patent number: 6704734Abstract: According to the present invention, a plurality of new tuple-space operators is provided for enhancing the capability of tuple spaces to provide fine-grained control of presence and location systems. New Deactivate/Activate and Mass Timer Extension operators may be applied simultaneously to large numbers of tuples and anti-tuples, thereby improving system responsiveness. A new Query operator greatly increases the ability of presence and location systems to guarantee that private information in the tuple space remains private.Type: GrantFiled: January 10, 2003Date of Patent: March 9, 2004Assignee: Mitel Knowledge CorporationInventors: Thomas Gray, Daniel Amyot, Oriane Leger, Wendy Young, Wayne Young, Ian Lakins, John Day, Colin Banger, David Athersych
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Patent number: 6695150Abstract: A support unit is provided that can be stacked with a similar, second support unit and that permits stacking of different electronic components. The support unit has a vertical outer panel which has a lower horizontal edge. An inner panel is connected to the outer panel and includes first and second horizontal contact planes. The first contact plane abuts a bottom wall of a first one of a pair of stacked items. A flange extends from the inner panel. The flange has a top surface offset from the first and second horizontal contact planes by an equal distance. The flange mates with a substantially identical flange of a second, similar support unit such that the top surface of the flange abuts with a substantially identical top surface of the substantially identical flange, and the first contact plane is coplanar with the second contact plane of the similar, second support unit.Type: GrantFiled: December 11, 2002Date of Patent: February 24, 2004Assignee: Mitel Knowledge CorporationInventors: Peter Craig Mathieson, Chris Gorman
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Publication number: 20030233353Abstract: An Email gateway extension is provided which assists in the resolution of Email addresses. The system uses name matching and heuristic techniques in an attempt to resolve Email addresses. The system incorporates a secondary look-up table to identify equivalents of correct Email recipient addresses, and heuristic matching methods to resolve addresses according to phonetic name matching techniques and typing error compensation.Type: ApplicationFiled: May 30, 2003Publication date: December 18, 2003Applicant: MITEL KNOWLEDGE CORPORATIONInventor: David R. Taylor
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Publication number: 20030223575Abstract: An echo cancellation system for detecting and canceling echo from a network speech path, comprising a pool of echo locators for detecting pure echo delay and dispersion of time, a pool of echo cancellers, a pool of line watchdogs for detecting presence or absence of echo in the network speech path, and a control system for (i) locating and applying an echo locator from the pool of echo locators to the network speech path for detecting the pure echo delay and dispersion of time of any echo in the network speech path, and thereafter returning the echo locator to the pool of echo locators; (ii) locating and applying an echo canceller from the pool of echo cancellers to the network speech path for canceling the echo using the pure delay and dispersion time, and thereafter returning the echo canceller to the pool of echo cancellers; and (iii) locating and applying a line watchdog from the pool of line watchdogs to the network speech path for detecting said presence or absence of echo, and in the event the presenceType: ApplicationFiled: May 29, 2003Publication date: December 4, 2003Applicant: MITEL KNOWLEDGE CORPORATIONInventors: Mirjana Popovic, Dieter Schulz, Jan Radecki
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Publication number: 20030223382Abstract: An echo canceller comprising a digital filter having adaptive coefficients which are updated to simulate an echo response, a temporary register for storing default coefficients, and a controller for monitoring ERLE and in the event the ERLE is greater than a first predetermined threshold then enabling the digital filter and replacing the default coefficients in the temporary register with the adaptive coefficients, and in the event the ERLE is less than a second predetermined threshold then disabling the digital filter and replacing the adaptive coefficients with said the default coefficients from the temporary register.Type: ApplicationFiled: May 28, 2003Publication date: December 4, 2003Applicant: Mitel Knowledge CorporationInventors: Mirjana Popovic, Dieter Schulz, Jan Radecki
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Patent number: D483752Type: GrantFiled: November 1, 2002Date of Patent: December 16, 2003Assignee: Mitel Knowledge CorporationInventor: Anders Fahrendorff
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Patent number: D496652Type: GrantFiled: November 1, 2002Date of Patent: September 28, 2004Assignee: Mitel Knowledge CorporationInventor: Anders Fahrendorff