Abstract: This invention relates apparatus for interconnection with the telephone network to manipulate and direct audio and data dialog relating to subscriber-directed audio, interactive voice response and data dialogue over the telephone network using a television set connected to the apparatus disclosed herein. The dialogue is controlled by the subscriber using a hand-held remote control which directs the subscriber dialogue over the telephone network to data bases and other services accessed by the subscriber to provide information to the subscriber via a television set and to allow the subscriber to initiate transactions with the data bases and other services to permit the delivery of information to the subscriber and to enable the subscriber to place orders, do home banking, home shopping and a host of other activities.

Abstract: This invention (The Customer Contact Channel Changer) enables the integration of different Customer Contact Channels such as live call center ACD (Automatic Call Distribution) agents, ADSI (Analog Display Services Interface) enhanced IVR (Interactive Voice Response) systems and WWW (World Wide Web) servers. The world wide web servers are used to allow customers with computer equipment to access information from an organizations databases in a self service mode. Frequently these customers have questions best answered by human ACD agents. With this invention the connection between the customer with the question and the agent with the answer is done quickly and efficiently with both parties sharing screens of common information. Also control is retained by the customer to make the call happen when they want it.

Abstract: An anode material comprising a solid solution of lithium metal and lithium nitride can be used in lithium-based electrochemical cells. The anode material can incorporate lithium alloys, carbon and polymeric materials.

Abstract: A telephone conference bridge system comprising line interface circuits, bridge circuits, a tone transmitter/receiver and a microcomputer. The system is controlled by the microcomputer and can provide changeable levels of security such as (1) all ports open to receive incoming calls, (2) access only upon dialing a two-digit code and (3) all unused ports closed after a conference is established. Tone codes can also be used to activate a port occupancy detection system or to disconnect all callers from the bridge. One port is a "Chairman's Port" which is the only one able to make outgoing calls from the bridge or change the programming of security levels and codes, excepting that any TouchTone set on any port can implement security level (3) above with or without the chairman's port occupied.