Patents Assigned to Ticketmaster
  • Patent number: 9491230
    Abstract: Methods and systems for managing network communications are described. An example resource management system includes a communications manager configured to access information regarding communication protocols used by corresponding broker systems and to provide message translations based on an origin and/or destination of the message to be transmitted. A message processor is coupled to the communications manager and is configured to serialize incoming and/or outgoing broker messages and to facilitate queuing of incoming and outgoing message traffic with broker systems. A communications configurer is configured to track one or more communication attributes of broker systems and changes thereto to ensure communications between the resource management systems are broker systems are conducted in accordance with the communication attributes of the broker systems. A communications rules provider is configured to determine which broker system is to be communicated with in order to fulfill a resource request.
    Type: Grant
    Filed: May 28, 2014
    Date of Patent: November 8, 2016
    Assignee: TICKETMASTER, LLC
    Inventors: Michael Smith, Frank Giannantonio
  • Publication number: 20140289067
    Abstract: An automated ticket auctioning system receives and evaluates bid information records received from a plurality of remote terminals. Each bid information record corresponds to at least one bid for one or more desired seats at a venue. Each bid information record may also include a plurality of additional bids identified for different seats in the venue. The separate bids in each bid information record are prioritized. The automated ticket auctioning system includes a central controlling computer operable to receive the bid information records and determine, in order of priority, whether any of the bids in a bid information record is accepted. If one bid in a bid information record is accepted, all lower priority bids in that bid information record are dismissed.
    Type: Application
    Filed: April 10, 2014
    Publication date: September 25, 2014
    Applicant: Ticketmaster, L.L.C.
    Inventor: Kenton F. BRETT
  • Publication number: 20140280598
    Abstract: Methods and systems for managing network communications are described. An example resource management system includes a communications manager configured to access information regarding communication protocols used by corresponding broker systems and to provide message translations based on an origin and/or destination of the message to be transmitted. A message processor is coupled to the communications manager and is configured to serialize incoming and/or outgoing broker messages and to facilitate queuing of incoming and outgoing message traffic with broker systems. A communications configurer is configured to track one or more communication attributes of broker systems and changes thereto to ensure communications between the resource management systems are broker systems are conducted in accordance with the communication attributes of the broker systems. A communications rules provider is configured to determine which broker system is to be communicated with in order to fulfill a resource request.
    Type: Application
    Filed: May 28, 2014
    Publication date: September 18, 2014
    Applicant: TICKETMASTER, LLC
    Inventors: Michael Smith, Frank Giannantonio
  • Publication number: 20140195278
    Abstract: Methods and systems of determining the approximate location of a terminal are described herein. In one embodiment, a computer system receives from a first mobile computer terminal and/or from a communication system in communication with the first mobile computer terminal, global positioning satellite and/or cellular network location data, wherein the location data corresponds to the approximate location of the first mobile computer terminal. Based at least in part on the location data, the system determines if the first mobile computer terminal is within a first area, wherein presence in the first area is needed in order to be authorized to access a first service. The system, at least partly in response to failing to determine that the first mobile terminal is in the first area, transmits to the first mobile computer terminal location information regarding at least a first location in the first area.
    Type: Application
    Filed: January 31, 2014
    Publication date: July 10, 2014
    Applicant: TICKETMASTER, L.L.C.
    Inventors: Dennis A. DENKER, Adam SUSSMAN, MyDung Tran NACHMAN
  • Patent number: 8775519
    Abstract: Methods and systems for managing network communications are described. An example resource management system includes a communications manager configured to access information regarding communication protocols used by corresponding broker systems and to provide message translations based on an origin and/or destination of the message to be transmitted. A message processor is coupled to the communications manager and is configured to serialize incoming and/or outgoing broker messages and to facilitate queuing of incoming and outgoing message traffic with broker systems. A communications configurer is configured to track one or more communication attributes of broker systems and changes thereto to ensure communications between the resource management systems are broker systems are conducted in accordance with the communication attributes of the broker systems. A communications rules provider is configured to determine which broker system is to be communicated with in order to fulfill a resource request.
    Type: Grant
    Filed: September 7, 2012
    Date of Patent: July 8, 2014
    Assignee: Ticketmaster, LLC
    Inventors: Michael Smith, Frank Giannantonio
  • Patent number: 8732033
    Abstract: An automated ticket auctioning system receives and evaluates bid information records received from a plurality of remote terminals. Each bid information record corresponds to at least one bid for one or more desired seats at a venue. Each bid information record may also include a plurality of additional bids identified for different seats in the venue. The separate bids in each bid information record are prioritized. The automated ticket auctioning system includes a central controlling computer operable to receive the bid information records and determine, in order of priority, whether any of the bids in a bid information record is accepted. If one bid in a bid information record is accepted, all lower priority bids in that bid information record are dismissed.
    Type: Grant
    Filed: August 10, 2006
    Date of Patent: May 20, 2014
    Assignee: Ticketmaster, L.L.C.
    Inventor: Kenton F. Brett
  • Patent number: 8676615
    Abstract: Described are systems and methods for designing certain aspects of an event venue and for communicating information regarding the event and the event venue to others. Certain embodiments provide a dynamic seat map via which an operator can assign certain characteristics to specific seats and/or seating sections. Certain embodiments generate interactive maps for users, via which information from a plurality of sources may be integrated and visually displayed. The user may specify certain criteria, and the interactive map may identify to the user seats and/or sections that match such criteria. Certain embodiments provide an interactive seat map via which users can select seats and share information.
    Type: Grant
    Filed: November 4, 2011
    Date of Patent: March 18, 2014
    Assignee: Ticketmaster LLC
    Inventors: James Paul Callaghan, Dennis Denker
  • Patent number: 8668568
    Abstract: Methods and systems of determining the approximate location of a terminal are described herein. In one embodiment, a computer system receives from a first mobile computer terminal and/or from a communication system in communication with the first mobile computer terminal, global positioning satellite and/or cellular network location data, wherein the location data corresponds to the approximate location of the first mobile computer terminal. Based at least in part on the location data, the system determines if the first mobile computer terminal is within a first area, wherein presence in the first area is needed in order to be authorized to access a first service. The system, at least partly in response to failing to determine that the first mobile terminal is in the first area, transmits to the first mobile computer terminal location information regarding at least a first location in the first area.
    Type: Grant
    Filed: April 27, 2006
    Date of Patent: March 11, 2014
    Assignee: Ticketmaster, L.L.C.
    Inventors: Dennis Denker, Adam Sussman, MyDung Tran Nachman
  • Patent number: 8538856
    Abstract: An automated ticket auctioning system receives and evaluates bid information records received from a plurality of remote terminals. Each bid information record corresponds to at least one bid for one or more desired seats at a venue. Each bid information record may also include a plurality of additional bids identified for different seats in the venue. The separate bids in each bid information record are prioritized. The automated ticket auctioning system includes a central controlling computer operable to receive the bid information records and determine, in order of priority, whether any of the bids in a bid information record is accepted. If one bid in a bid information record is accepted, all lower priority bids in that bid information record are dismissed.
    Type: Grant
    Filed: April 12, 2010
    Date of Patent: September 17, 2013
    Assignee: Ticketmaster, L.L.C.
    Inventor: Kenton F. Brett
  • Patent number: 8533011
    Abstract: One embodiment of the present invention provides apparatus and methods for queuing access by large numbers of Internet or other network-based users to networked systems and resources with limited capacity. In one example embodiment, a queuing system provides user access to network resources, such as that of a ticketing system. A ticket queue queues a request received from a client system. A request processing module causes the client system to repeatedly transmit messages to the system during a first period, and in response to determining that the client system has ceased transmitting messages during the first period, the request is remove from the queue and/or cause the request goes unfulfilled.
    Type: Grant
    Filed: December 12, 2011
    Date of Patent: September 10, 2013
    Assignee: Ticketmaster
    Inventors: Shigeki Hirose, Dennis Denker, Adam Sussman, Craig McLane, Sean Moriarty
  • Patent number: 8510138
    Abstract: Systems and methods are described for barcode verification. Optionally, a barcode scanner/imager is coupled to a verification system over a network. The verification system receives over the network barcode data associated with an item, such as a ticket, and associated information. The verification system uses the barcode data and associated information to determine if the barcode is valid and corresponds to an identified event. The verification system transmits a verification result.
    Type: Grant
    Filed: March 3, 2010
    Date of Patent: August 13, 2013
    Assignee: Ticketmaster LLC
    Inventors: Benjamin J. Marti, Dennis A. Denker, Samuel Levin
  • Publication number: 20130151295
    Abstract: Described are systems and methods for designing certain aspects of an event venue and for communicating information regarding the event and the event venue to others. Certain embodiments provide a dynamic seat map via which an operator can assign certain characteristics to specific seats and/or seating sections. Certain embodiments generate interactive maps for users, via which information from a plurality of sources may be integrated and visually displayed. The user may specify certain criteria, and the interactive map may identify to the user seats and/or sections that match such criteria. Certain embodiments provide an interactive seat map via which users can select seats and share information.
    Type: Application
    Filed: January 22, 2013
    Publication date: June 13, 2013
    Applicant: TICKETMASTER L.L.C.
    Inventor: Ticketmaster L.L.C.
  • Publication number: 20130151294
    Abstract: Described are systems and methods for designing certain aspects of an event venue and for communicating information regarding the event and the event venue to others. Certain embodiments provide a dynamic seat map via which an operator can assign certain characteristics to specific seats and/or seating sections. Certain embodiments generate interactive maps for users, via which information from a plurality of sources may be integrated and visually displayed. The user may specify certain criteria, and the interactive map may identify to the user seats and/or sections that match such criteria. Certain embodiments provide an interactive seat map via which users can select seats and share information.
    Type: Application
    Filed: January 22, 2013
    Publication date: June 13, 2013
    Applicant: TICKETMASTER L.L.C.
    Inventor: TICKETMASTER L.L.C.
  • Patent number: 8463630
    Abstract: One embodiment of the present invention provides apparatus and methods for queuing access by large numbers of Internet or other network-based users to networked systems and resources with limited capacity. In one example embodiment, a queuing system provides user access to network resources, such as that of a ticketing system. A ticket queue queues a request received from a client system. A request processing module causes the client system to repeatedly transmit messages to the system during a first period, and in response to determining that the client system has ceased transmitting messages during the first period, the request is remove from the queue and/or cause the request goes unfulfilled.
    Type: Grant
    Filed: December 6, 2011
    Date of Patent: June 11, 2013
    Assignee: Ticketmaster, L.L.C.
    Inventors: Shigeki Hirose, Dennis Denker, Adam Sussman, Craig McLane, Sean Moriarty
  • Patent number: 8463627
    Abstract: One embodiment of the present invention provides apparatus and methods for queuing access by large numbers of Internet or other network-based users to networked systems and resources with limited capacity. In one example embodiment, a queuing system provides user access to network resources, such as that of a ticketing system. A computer system receives a first request for a first resource The first request is queued in computer readable memory. A determination is made that the first request for the first resource has been abandoned. A queued second request is identified, wherein the second request is similar to the first request. The second request is associated with the abandoned first resource.
    Type: Grant
    Filed: December 16, 2004
    Date of Patent: June 11, 2013
    Assignee: Ticketmaster
    Inventors: Shigeki Hirose, Dennis Denker, Adam Sussman, Craig McLane, Sean Moriarty
  • Publication number: 20130144666
    Abstract: Described are systems and methods for designing certain aspects of an event venue and for communicating information regarding the event and the event venue to others. Certain embodiments provide a dynamic seat map via which an operator can assign certain characteristics to specific seats and/or seating sections. Certain embodiments generate interactive maps for users, via which information from a plurality of sources may be integrated and visually displayed. The user may specify certain criteria, and the interactive map may identify to the user seats and/or sections that match such criteria. Certain embodiments provide an interactive seat map via which users can select seats and share information.
    Type: Application
    Filed: January 22, 2013
    Publication date: June 6, 2013
    Applicant: Ticketmaster L.L.C.
    Inventor: Ticketmaster L.L.C.
  • Publication number: 20130144665
    Abstract: Described are systems and methods for designing certain aspects of an event venue and for communicating information regarding the event and the event venue to others. Certain embodiments provide a dynamic seat map via which an operator can assign certain characteristics to specific seats and/or seating sections. Certain embodiments generate interactive maps for users, via which information from a plurality of sources may be integrated and visually displayed. The user may specify certain criteria, and the interactive map may identify to the user seats and/or sections that match such criteria. Certain embodiments provide an interactive seat map via which users can select seats and share information.
    Type: Application
    Filed: January 22, 2013
    Publication date: June 6, 2013
    Applicant: Ticketmaster L.L.C.
    Inventor: Ticketmaster L.L.C.
  • Patent number: 8447639
    Abstract: Systems and methods are described for processing queue data and for providing queue messaging over a network. An illustrative queuing system includes a first queue configured to hold resource requests from a plurality of users, and program code stored in computer readable memory configured to determine or estimate whether a resource requested by a first resource request submitted by a first requester will be available when the first resource request will be serviced, and to transmit a message over a network to the first requester indicating that the requested resource will not be available when the queued request is serviced if it is estimated or determined that the requested resource will not be available when the first request is serviced.
    Type: Grant
    Filed: May 21, 2012
    Date of Patent: May 21, 2013
    Assignee: Ticketmaster
    Inventors: Adam Sussman, Robert Bennett, Dennis Denker
  • Patent number: 8346857
    Abstract: Methods and systems for allocating resources, such as computer controlled resources, in a networked system are described.
    Type: Grant
    Filed: November 15, 2010
    Date of Patent: January 1, 2013
    Assignee: Ticketmaster LLC
    Inventors: Dennis Denker, Kip Levin, David Scarborough
  • Publication number: 20120330697
    Abstract: Methods and systems for managing network communications are described. An example resource management system includes a communications manager configured to access information regarding communication protocols used by corresponding broker systems and to provide message translations based on an origin and/or destination of the message to be transmitted. A message processor is coupled to the communications manager and is configured to serialize incoming and/or outgoing broker messages and to facilitate queuing of incoming and outgoing message traffic with broker systems. A communications configurer is configured to track one or more communication attributes of broker systems and changes thereto to ensure communications between the resource management systems are broker systems are conducted in accordance with the communication attributes of the broker systems. A communications rules provider is configured to determine which broker system is to be communicated with in order to fulfill a resource request.
    Type: Application
    Filed: September 7, 2012
    Publication date: December 27, 2012
    Applicant: TICKETMASTER LLC
    Inventors: Michael Smith, Frank Giannantonio