Abstract: An automated ticket auctioning system receives and evaluates bid information records received from a plurality of remote terminals. Each bid information record corresponds to at least one bid for one or more desired seats at a venue. Each bid information record may also include a plurality of additional bids identified for different seats in the venue. The separate bids in each bid information record are prioritized. The automated ticket auctioning system includes a central controlling computer operable to receive the bid information records and determine, in order of priority, whether any of the bids in a bid information record is accepted. If one bid in a bid information record is accepted, all lower priority bids in that bid information record are dismissed.

Abstract: Methods and systems for managing network communications are described. An example resource management system includes a communications manager configured to access information regarding communication protocols used by corresponding broker systems and to provide message translations based on an origin and/or destination of the message to be transmitted. A message processor is coupled to the communications manager and is configured to serialize incoming and/or outgoing broker messages and to facilitate queuing of incoming and outgoing message traffic with broker systems. A communications configurer is configured to track one or more communication attributes of broker systems and changes thereto to ensure communications between the resource management systems are broker systems are conducted in accordance with the communication attributes of the broker systems. A communications rules provider is configured to determine which broker system is to be communicated with in order to fulfill a resource request.

Abstract: An automated ticket auctioning system receives and evaluates bid information records received from a plurality of remote terminals. Each bid information record corresponds to at least one bid for one or more desired seats at a venue. Each bid information record may also include a plurality of additional bids identified for different seats in the venue. The separate bids in each bid information record are prioritized. The automated ticket auctioning system includes a central controlling computer operable to receive the bid information records and determine, in order of priority, whether any of the bids in a bid information record is accepted. If one bid in a bid information record is accepted, all lower priority bids in that bid information record are dismissed.

Abstract: Described are systems and methods for designing certain aspects of an event venue and for communicating information regarding the event and the event venue to others. Certain embodiments provide a dynamic seat map via which an operator can assign certain characteristics to specific seats and/or seating sections. Certain embodiments generate interactive maps for users, via which information from a plurality of sources may be integrated and visually displayed. The user may specify certain criteria, and the interactive map may identify to the user seats and/or sections that match such criteria. Certain embodiments provide an interactive seat map via which users can select seats and share information.

Abstract: Methods and systems of determining the approximate location of a terminal are described herein. In one embodiment, a computer system receives from a first mobile computer terminal and/or from a communication system in communication with the first mobile computer terminal, global positioning satellite and/or cellular network location data, wherein the location data corresponds to the approximate location of the first mobile computer terminal. Based at least in part on the location data, the system determines if the first mobile computer terminal is within a first area, wherein presence in the first area is needed in order to be authorized to access a first service. The system, at least partly in response to failing to determine that the first mobile terminal is in the first area, transmits to the first mobile computer terminal location information regarding at least a first location in the first area.

Abstract: An automated ticket auctioning system receives and evaluates bid information records received from a plurality of remote terminals. Each bid information record corresponds to at least one bid for one or more desired seats at a venue. Each bid information record may also include a plurality of additional bids identified for different seats in the venue. The separate bids in each bid information record are prioritized. The automated ticket auctioning system includes a central controlling computer operable to receive the bid information records and determine, in order of priority, whether any of the bids in a bid information record is accepted. If one bid in a bid information record is accepted, all lower priority bids in that bid information record are dismissed.

Abstract: One embodiment of the present invention provides apparatus and methods for queuing access by large numbers of Internet or other network-based users to networked systems and resources with limited capacity. In one example embodiment, a queuing system provides user access to network resources, such as that of a ticketing system. A ticket queue queues a request received from a client system. A request processing module causes the client system to repeatedly transmit messages to the system during a first period, and in response to determining that the client system has ceased transmitting messages during the first period, the request is remove from the queue and/or cause the request goes unfulfilled.

Abstract: Systems and methods are described for barcode verification. Optionally, a barcode scanner/imager is coupled to a verification system over a network. The verification system receives over the network barcode data associated with an item, such as a ticket, and associated information. The verification system uses the barcode data and associated information to determine if the barcode is valid and corresponds to an identified event. The verification system transmits a verification result.

Abstract: One embodiment of the present invention provides apparatus and methods for queuing access by large numbers of Internet or other network-based users to networked systems and resources with limited capacity. In one example embodiment, a queuing system provides user access to network resources, such as that of a ticketing system. A ticket queue queues a request received from a client system. A request processing module causes the client system to repeatedly transmit messages to the system during a first period, and in response to determining that the client system has ceased transmitting messages during the first period, the request is remove from the queue and/or cause the request goes unfulfilled.

Abstract: One embodiment of the present invention provides apparatus and methods for queuing access by large numbers of Internet or other network-based users to networked systems and resources with limited capacity. In one example embodiment, a queuing system provides user access to network resources, such as that of a ticketing system. A computer system receives a first request for a first resource The first request is queued in computer readable memory. A determination is made that the first request for the first resource has been abandoned. A queued second request is identified, wherein the second request is similar to the first request. The second request is associated with the abandoned first resource.

Abstract: Described are systems and methods for designing certain aspects of an event venue and for communicating information regarding the event and the event venue to others. Certain embodiments provide a dynamic seat map via which an operator can assign certain characteristics to specific seats and/or seating sections. Certain embodiments generate interactive maps for users, via which information from a plurality of sources may be integrated and visually displayed. The user may specify certain criteria, and the interactive map may identify to the user seats and/or sections that match such criteria. Certain embodiments provide an interactive seat map via which users can select seats and share information.

Abstract: Described are systems and methods for designing certain aspects of an event venue and for communicating information regarding the event and the event venue to others. Certain embodiments provide a dynamic seat map via which an operator can assign certain characteristics to specific seats and/or seating sections. Certain embodiments generate interactive maps for users, via which information from a plurality of sources may be integrated and visually displayed. The user may specify certain criteria, and the interactive map may identify to the user seats and/or sections that match such criteria. Certain embodiments provide an interactive seat map via which users can select seats and share information.

Abstract: Systems and methods are described for processing queue data and for providing queue messaging over a network. An illustrative queuing system includes a first queue configured to hold resource requests from a plurality of users, and program code stored in computer readable memory configured to determine or estimate whether a resource requested by a first resource request submitted by a first requester will be available when the first resource request will be serviced, and to transmit a message over a network to the first requester indicating that the requested resource will not be available when the queued request is serviced if it is estimated or determined that the requested resource will not be available when the first request is serviced.

Abstract: Methods and systems for allocating resources, such as computer controlled resources, in a networked system are described.

Abstract: Described are systems and methods for designing certain aspects of an event venue and for communicating information regarding the event and the event venue to others. Certain embodiments provide a dynamic seat map via which an operator can assign certain characteristics to specific seats and/or seating sections. Certain embodiments generate interactive maps for users, via which information from a plurality of sources may be integrated and visually displayed. The user may specify certain criteria, and the interactive map may identify to the user seats and/or sections that match such criteria. Certain embodiments provide an interactive seat map via which users can select seats and share information.

Abstract: Described are systems and methods for designing certain aspects of an event venue and for communicating information regarding the event and the event venue to others. Certain embodiments provide a dynamic seat map via which an operator can assign certain characteristics to specific seats and/or seating sections. Certain embodiments generate interactive maps for users, via which information from a plurality of sources may be integrated and visually displayed. The user may specify certain criteria, and the interactive map may identify to the user seats and/or sections that match such criteria. Certain embodiments provide an interactive seat map via which users can select seats and share information.

Abstract: The present invention is related to electronically allocating finite or limited resources. In an embodiment, a computer system is configured to receive bids over a network from a first plurality of users for a limited number of units, the bids including associated bid amounts. A data store is operable to store the bid amounts. Program code is stored in computer readable memory and is configured to determine which bids are winning bids, determine a unit price for units associated with the winning bids, wherein the unit price associated with the winning bids is based on the lowest winning bid amount, and units can be tickets.

Abstract: The present invention relates to methods and systems for providing secure access control to a facility. An access control system comprises a scanner located adjacent to a venue entrance. A computer system is coupled to the scanner. The computer system is configured to receive a coded user identification data scanned from an admission ticket from a ticket bearer via the scanner, decode the coded user identification data, and transmit the decoded user identification to a terminal for display to a gate keeper so that the gate keeper can determine whether the ticket bearer is to be admitted. An optional turnstile is coupled to the computer system, wherein the computer system enables the turnstile rotation.

Abstract: Methods and systems for managing network communications are described. An example resource management system includes a communications manager configured to access information regarding communication protocols used by corresponding broker systems and to provide message translations based on an origin and/or destination of the message to be transmitted. A message processor is coupled to the communications manager and is configured to serialize incoming and/or outgoing broker messages and to facilitate queuing of incoming and outgoing message traffic with broker systems. A communications configurer is configured to track one or more communication attributes of broker systems and changes thereto to ensure communications between the resource management systems are broker systems are conducted in accordance with the communication attributes of the broker systems. A communications rules provider is configured to determine which broker system is to be communicated with in order to fulfill a resource request.

Abstract: Systems and methods are described for adjusting an item characteristic. An illustrative system includes a first network interface, a database storing information regarding a plurality of items, a load balancer, a web proxy processor configured to selectively block or route an inbound user browser request, a cache cluster system configured to cache data and states for access by other system components, and program code stored in computer readable memory, which, when executed is configured to receive a plurality of requests for items from corresponding users, wherein the plurality of requests are associated with corresponding offer amounts and determine what the users are to provide for the items based at least in part on how many requests were received, how many items are allocated to users, and/or how many unallocated items are available, wherein at least a portion of the users are to provide an amount different than their corresponding offer amount.