Abstract: A call center mapping system and method. Subscriber phone number data and general phone number data are acquired for a geographic area. The subscriber phone number data includes a location code. The general phone number data includes information that associates the number with a carrier type. The subscriber phone number data and the general phone number data are matched to filter and to carrier types that are identified as unreliable predictors of the location of a call center. The filtered data are compared to subscriber address data. The subscriber address data include an address of a subscriber and the location code. The subscriber address data are related to the filtered data 115 using the location code. The resulting data are related to map data to produce geo-encoded map data. The geo-encoded map data relates a physical location to a telephone number and a rate center.

Abstract: A system for remotely accessing diagnostic information from an access control module includes a host device. The host device is configured to interface with the access control module over a direct connection to retrieve diagnostic information from the access control module in response to a host query from the host device, and to interface with a network server over an Internet protocol (IP) network to provide the diagnostic information relating to the access control module to the network server in response to a server query to an IP network address of the host device. The access control module is non-addressable in the IP network.

Abstract: Methods and apparatus for providing unified access to interactive media applications and services in a network. In one embodiment, the network comprises a content-based network such as a cable television or satellite network, and the applications are disposed at the network headend. A servlet is provided to facilitate communication between the applications and client devices. The servlet acts as a proxy for applications utilizing a different content format than the client devices. The applications obtain data from e.g., an internet host server via a gateway device. The client application(s) may comprise Enhanced TV Binary Interchange Format (EBIF) pages, and are configured so as to permit use via a common interface (e.g., the user's set top box and television display). These client applications enable a user to, for example, search the internet for data relating to displayed content, post and navigate micro-blogs, instant messaging or SMS, making telephone calls (e.g.

Abstract: An intermediary between a remote control device and a remotely controllable device implements identification and/or authentication. The intermediary is, e.g., a node or set of nodes within a head end of a cable network service provider. A remote control device at a customer premise sends a command intended to control a remotely controllably device which is also located at the same customer premise. The customer premise includes a network interface, e.g., a cable modem, which has associated identification information. The command and the associated network interface identification information are communicated to the intermediary, e.g., via a cable modem. The intermediary accesses a subscriber record corresponding to the location based on the network interface identification information. The intermediary identifies the device to be controlled, e.g., a particular set top box and/or authenticates the remote control device. A command is sent via the network to the device to be controlled.

Abstract: An example of a method of correcting an audio level of a stored program asset comprises retrieving a stored program asset having audio encoded at a first loudness setting. Dialog of the audio of the asset is identified, a loudness of the dialog is determined and the determined loudness is compared to the first loudness setting. The asset is re-encoded at a second loudness setting corresponding to the determined loudness, if the first loudness setting and the second loudness are different by more than a predetermined amount. The determined loudness is preferably a DIALNORM of the dialog. The asset may be stored with the re-encoded loudness setting. The method may be applied to programs as they are being received from a source, as well. Aspects of the method may also be applied to programs to be provided by a source. Systems are also disclosed.

Abstract: Methods and apparatus for analyzing the interface usage and requirements within software applications. In one embodiment, the interfaces comprise application programming interfaces (APIs) used with Java-based software, and the apparatus comprises a computer program that analyzes file paths (or classpaths) containing one or more files comprising Java bytecode. The names of the classes are extracted and placed into a class dictionary. The different classes listed in the dictionaries are broken down into their individual methods. Each method is then dissembled and analyzed for method or field invocations on other classes found in the dictionary. Methods called are added to a “used class” report. The used class report preferably contains the name of the class, method and the instruction information.

Abstract: A system and method for dynamically configuring a switched digital video (SDV) system. An SDV server is configured to generate logs, including logs of program information, stream information and client information. A listener is configured to monitor the logs generated by the SDV server, generate state data indicative of a desired state of the SDV system, and generate state data indicative of an actual state of the SDV system. The listener compares the desired state data to the actual state data and determines whether the actual state data in view of the desired state data are indicative of an aberrant state of the SDV system. When the actual state data are indicative of an aberrant state of the SDV system, the listener determines a remedial action to change the operation of the SDV system and configures the SDV server to implement the remedial action.

Abstract: Methods and apparatus for centralized content, media and data delivery and access within a premises such as, e.g., a residence. In one embodiment, the apparatus comprises a remotely manageable premises device that acts as a centralized client networking platform, providing gateway services such as network management as well as traditional content and high-speed data delivery functions. The device also acts as the shared internet connection for all devices in the premises via a cable modem, sharing personal and DVR content such as video, music and photos (and any associated metadata) throughout the premises, and providing both a wired and wireless network in the home. Telephony services utilizing e.g., embedded multimedia terminal adapter (eMTA) and/or Wi-Fi architectures may also be provided via the device. The device can also provide a trusted domain for content or data, as well as allowing a subscriber total mobility in the home.

Abstract: A system and method for determining entitlement to content residing on a server. A subscriber computing device operated by a subscriber generates a request for access to a requested content residing on a content access provider server. The subscriber has an account with a multi-channel video program distributor (MVPD) and the account comprises subscription information indicative of the services provided by the MVPD to the subscriber. The content request is received by the content access provider and forwarded to an entitlements server. The entitlement determines whether the subscriber is entitled to receive the requested content based on the subscription information and sends an access granted message to the content access provider server when the subscriber is entitled to receive the requested content.

Abstract: Personal content server apparatus and associated methods that allow a user (e.g., cable or satellite network subscriber) to access content, such as a video program, from a location outside the subscriber's network. In one embodiment, a personal content server streams the content to the subscriber over a network connection from the local e.g., (subscription) network to a remote network upon authorization by a content manager process. Various access, business or operational rules are applied depending on the content and delivery mode; e.g., to live video broadcast, video-on-demand (VOD), or archived content from the subscriber's digital video recorder (DVR) or networked PVR. Secondary content (e.g., promotions, advertisements, etc.) can also be selectively replaced if desired in order to make the remotely delivered content more appropriate to the remote user's context.

Abstract: A gateway router apparatus sends a first multicast SOLICIT message with a prefix length hint based on a number of network segments associated with the apparatus. The apparatus receives a second multicast SOLICIT message with a prefix length hint, from a downstream router in a premises network. At the apparatus, the following are recorded: (i) an estimated prefix length associated with the second multicast SOLICIT message; and (ii) an interface associated with the second multicast SOLICIT message. At the apparatus, a first ADVERTISE message is received, and a REQUEST message is sent, both over the internet. The REQUEST message specifies a prefix length based on the number of network segments associated with the apparatus and the recorded estimated prefix length associated with the second multicast SOLICIT message. The apparatus sends a second ADVERTISE message advertising ability of the apparatus to delegate prefixes in accordance with the REQUEST message.

Abstract: A delegated internet protocol version six prefix, which is assigned to a gateway device which is interposed between an internet and a premises, is divided into a lower-numbered portion and a higher-numbered portion. One of the portions is allocated to a plurality of networks associated with the premises. The other is broken into a plurality of blocks for use in prefix delegation for allocation to routers associated with the premises requesting the prefix delegation. The gateway device is operated in accordance with the dividing, allocating, and breaking steps. Optionally, at least some of the plurality of networks associated with the premises are pre-categorized into at least first and second trust zones, and the operating step further includes operating the gateway device in accordance with the pre-categorizing step. Apparatuses, devices, computer program products, and internet protocol version four embodiments are also provided.

Abstract: A digital video program is obtained. The program includes: (i) at least one broadcast segmentation message specifying at least one location for at least one broadcast advertisement, and (ii) at least one time-shifted segmentation message specifying at least one location for at least one time-shifted advertisement. The program is broadcast with at least one broadcast advertisement in accordance with the at least one broadcast segmentation message, and is made available to a subscriber at a time after the broadcasting, with at least one time-shifted advertisement in accordance with the at least one time-shifted segmentation message.

Abstract: In response to a request initiated by a user at a user terminal, selected entertainment programming content, when broadcast, is recorded at a location remote from the user terminal. The request is communicated through a communications network, e.g., cable TV network, which is also used for transmission of entertainment programming content to user terminals. The recorded programming content is stored in a storage space at the remote location, which is allocated to the user terminal. In response to a review request from the user terminal, the recorded programming content is retrieved from the storage space allocated thereto, and transmitted to the user terminal through the communications network. The presentation of the recorded programming content may be manipulated by the user to perform rewinding, pausing and fast-forwarding thereon.

Abstract: A video content network having a plurality of program channels is operated, and a target time slot for an enhanced advertisement is identified. At least some of the plurality of program channels have programs scheduled during the target time slot. The target time slot is signaled to a plurality of terminals connected to the video content network. Each of the terminals is viewing a given one of the program channels prior to the signaling. Responsive to the signaling, the programs scheduled during the target time slot are effectively paused at a program time corresponding to a beginning of the time slot, and the enhanced advertisement is caused to be displayed on the terminals. Responsive to an end of the enhanced advertisement, the programs scheduled during the target time slot are resumed at the program time corresponding to the beginning of the time slot.

Abstract: Methods and apparatus for logging, analysis, and reporting of events such as reboots in a client device (e.g., consumer premises equipment in a cable network) using applications. In one aspect, an improved event logging and monitoring system is provided within the device with which the application(s) can interface to record event or error data. In one exemplary embodiment, the client device comprises a digital set-top box having Java-enabled middleware adapted to implement the various functional aspects of the event logging system, which registers to receive event notifications (including resource exhaustion data) from other applications running on the device. The network operator can also optionally control the operation of the logging system remotely via a network agent. Improved client device and network configurations, as well as methods of operating these systems, are also disclosed.

Abstract: A system remotely accesses information on a non-addressable access control module, such as a cablecard module, over a communications network. The system includes a host device configured to interface with a network server remotely located from the host device and the access control module. The host device includes a table populated by information provided by the access control module in response to host a query. The host device provides at least a portion of the table to the server through the communications network in response to a server query to a network address of the host device.

Abstract: A technique for securely transferring content from a first device in a first layer to a second device in a second layer. In one embodiment, the first device is a device in a trusted domain and the second device is outside of the trusted domain. Transfer of protected content to another device may require authentication of the receiving device. A rights file which specifies the rights of the receiving device to use the protected content, according to its security level is also transferred. These rights may concern, e.g., the number of times the receiving device may transfer the protected content to other devices, the time period within which the receiving device may play the protected content, etc. The higher the security level of the receiving device, the more rights accorded thereto. A minimum security level requirement may be imposed in order for protected content to be transferred to a device.

Abstract: Digital video data and digital multiple-audio data are extracted from a source, using a hardware processor in a content source device within a premises. The extracted digital video data is processed for display on a main display device in the premises; and the extracted digital multiple-audio data is processed into a primary soundtrack in a primary language, to be listened to within the premises in synchronization with the displayed extracted digital video data. The primary soundtrack corresponds to the displayed extracted digital video data, in the primary language. The extracted digital multiple-audio data is processed into at least one secondary audio asset, different than the primary soundtrack; and the at least one secondary audio asset is transmitted to a personal media device within the premises, for apprehension by a user of the personal media device in synchronization with the displayed extracted digital video data.

Abstract: Methods and apparatus for utilizing bitrate or other data associated with statistically multiplexed video (e.g., programs) or other content within a network to ensure quality of service (QoS) at a subscriber premises or local network. In one embodiment, the present invention provides improved multiplexing apparatus and methods that allow a consumer premises device to obtain QoS data and employ that data to enforce and maintain one or more QoS policies. In another embodiment of the present invention, an improved consumer premises device is provided which is adapted to receive a multiplexed program stream and subsequently demultiplex and time stamp the resulting single program streams. The time stamps are then utilized to generate QoS data which is utilized to enforce and maintain a QoS policy. Business methods associated with the various features described above are also disclosed.