Patents Assigned to Toshiba Global Commerce Solutions Holding Corporation
  • Publication number: 20140324611
    Abstract: According to one embodiment of the present disclosure, an approach is provided in which a product request is received that corresponds to a point-of-sale (POS) device, which is located at a merchant facility. In addition to identifying a product location corresponding to the product, an employee location of an employee in proximity to the product location is also identified. In turn, an electronic message is sent to the employee's mobile device that includes a request to transport the product from the product location to the POS device.
    Type: Application
    Filed: March 7, 2014
    Publication date: October 30, 2014
    Applicant: TOSHIBA GLOBAL COMMERCE SOLUTIONS HOLDINGS CORPORATION
    Inventors: Michael John BURKHART, James C. COLSON, Phuc Ky DO, Justin Monroe PIERCE
  • Publication number: 20140304051
    Abstract: A method, computer program product, and point of sale system provide access to discounts and other benefits during shopping. The method includes receiving an input of a user identifier (ID) or a Women, Infants and Children (WIC) ID and identifying that the associated user is a recipient of specific benefits. The method also includes displaying a graphical interface that provides a subsidized list and an out-of-pocket list to visually communicate benefits available under a subsidy program to the user. The method further includes displaying an option to claim or refuse a benefit with respect to each individual product in the subsidized list. In response to receiving a user input to refuse to claim the benefit for a selected individual product, the method provides for moving the selected individual product from the subsidized list to the out-of-pocket list and displaying the selected individual product within the out-of-pocket list.
    Type: Application
    Filed: June 19, 2014
    Publication date: October 9, 2014
    Applicant: TOSHIBA GLOBAL COMMERCE SOLUTIONS HOLDINGS CORPORATION
    Inventors: DAVID LAWRENCE BENNETT, ROBERT JAMES DEMICK, CLAYTON L. JOHNSON, THOMAS J. PROROCK, RAYMOND LEE WADDELL, LONG-KIM VO YATES
  • Patent number: 8851374
    Abstract: A device includes first, second, and third components. The first component scans a coupon. The coupon is moved from the first component to the second component after the first component scans the coupon and the coupon has been validated. The second component holds the coupon and other coupons associated with just the current checkout session until the current session has been successfully completed, at which time the coupons are moved in unison from the second component to the third component. The third component stores these coupons, together with additional coupons associated with other checkout sessions. The first component returns the coupon where validation of the coupon has failed. The second coupon permits a user to retrieve the coupons associated with just the current checkout session where the current checkout session has been unsuccessfully completed, without the user having to look through the coupons associated with the other checkout sessions.
    Type: Grant
    Filed: December 24, 2009
    Date of Patent: October 7, 2014
    Assignee: Toshiba Global Commerce Solutions Holding Corporation
    Inventors: Devin S. Brown, Hector L. Rivera, Christopher D. Arrington, William K. Diehl
  • Patent number: 8856032
    Abstract: Methods and systems for adjusting a security level of a self-checkout system based on shopper assistant intervention are disclosed. According to an aspect, a method includes deducing that shopper assistant intervention occurs in a self-checkout environment based on detection of one or more events in a self-checkout system. The events may occur at shopper terminals of the self-checkout system and may require attention of a shopper assistant monitoring the shopper terminals. The method also includes adjusting a security level of the self-checkout system in response to deducing that shopper assistant intervention occurs. Further, the method may include implementing a predetermined action in response to adjusting the security level of the self-checkout system.
    Type: Grant
    Filed: February 1, 2011
    Date of Patent: October 7, 2014
    Assignee: Toshiba Global Commerce Solutions Holdings Corporation
    Inventors: Fredrik Carlegren, Gregory H. Delott, Jeffrey J. Smith
  • Publication number: 20140278745
    Abstract: Systems and methods for providing retail process analytics information based on physiological indicator data are disclosed herein. According to an aspect, a method may include using a processor and memory for receiving physiological indicator data associated with a person. The processor and memory may also be used for determining a retail environment condition at a time associated with the physiological indicator data. Further, the processor and memory may be used for generating retail process analytics information for user presentation based on the physiological indicator data and the retail environment condition.
    Type: Application
    Filed: March 15, 2013
    Publication date: September 18, 2014
    Applicant: Toshiba Global Commerce Solutions Holdings Corporation
    Inventors: Dean F. Herring, Brad M. Johnson, Jeffrey J. Smith, Adrian X. Rodriguez
  • Publication number: 20140279291
    Abstract: Systems and methods for communicating to a computing device information associated with the replenishment status of a retail item are disclosed herein. According to an aspect, a method may include, at a first computing device, receiving, from a second computing device, a request for notification of replenishment of an item at a retail environment. The method may include determining replenishment status of the item at the retail environment. The method may also include communicating, to the second computing device, information associated with the replenishment status of the item.
    Type: Application
    Filed: March 14, 2013
    Publication date: September 18, 2014
    Applicant: Toshiba Global Commerce Solutions Holdings Corporation
    Inventors: Susan W. Brosnan, Devin S. Brown, James P. Bowles
  • Publication number: 20140268513
    Abstract: A display screen assembly is provided. The display screen defines a channel for allowing selective engagement of the display screen. A mount assembly is provided and includes a base for supporting the display screen assembly about a support surface, and a locking assembly that selectively engages the channel to thereby lock the mount assembly to the display screen.
    Type: Application
    Filed: March 15, 2013
    Publication date: September 18, 2014
    Applicant: Toshiba Global Commerce Solutions Holdings Corporation
    Inventors: Chiu-Jung Tsen, Zong-Han You, Cheng-Hong Chen, Wen-Yao Nien, Dean F. Herring, Jeff D. Thomas
  • Publication number: 20140283025
    Abstract: Systems and methods for monitoring activity within retail environments using network audit tokens are disclosed herein. According to an aspect, a method may include using a processor and memory of a first computing device for determining information associated with an activity of the first computing device within a network environment. The method also includes receiving a network audit token from a second computing device within the retail environment. Further, the method includes communicating the information associated with the activity to a third computing device in response to receipt of the network audit token.
    Type: Application
    Filed: March 14, 2013
    Publication date: September 18, 2014
    Applicant: Toshiba Global Commerce Solutions Holdings Corporation
    Inventors: Adrian X. Rodriguez, Dean F. Herring, Brad M. Johnson, Jeffrey J. J. Smith
  • Patent number: 8830179
    Abstract: A touch pad for a data processing system that includes a first film and an electrically conductive first thin film above the first film, a plurality of electrically non-conductive spacer dots above the first thin film, a second electrically conductive thin film above the plurality of spacer dots, and a second film above the second thin film. The density of spacer dots above the first thin film is non-uniform. In one implementation, the first film is a ceramic, the second film is a flexible polymer, and the first and second thin films are a metal-oxide compound. In one embodiment, the spacer dot density is in a first range over a first portion of the first film and in a second range over a second portion of the first film. The second portion of the first film may define a signature box suitable for receiving a user's signature.
    Type: Grant
    Filed: July 13, 2007
    Date of Patent: September 9, 2014
    Assignee: Toshiba Global Commerce Solutions Holdings Corporation
    Inventor: Roger Lee Asbill
  • Publication number: 20140249907
    Abstract: There is provided a center server and a store terminal to enhance the targeting accuracy in providing services. The center server gives a unique ID to a member application, sends it to a particular mobile information terminal and manages it as authentication information about a member who is the user of the mobile information terminal. In response to purchases of a particular article by the member, the store terminal inputs the ID from the mobile information terminal and inputs purchase information about the article the member purchases. The center server then acquires attribute information about a member identified by the ID. Then, by checking the purchase information, the attribute information and service information set in association with attribute information about the member and kinds of articles and stored in particular storage means, information about a service to be provided for the member is identified.
    Type: Application
    Filed: April 21, 2014
    Publication date: September 4, 2014
    Applicant: Toshiba Global Commerce Solutions Holdings Corporation
    Inventors: Kenichi INOUE, Akira TADA, Yohei TAKABE, Satoru WATANABE
  • Publication number: 20140241583
    Abstract: Various embodiments allow scanning by a shopper using a barcode reader (e.g., a scanner) attached to or positioned near the shopping receptacle. As items are scanned, they are identified based on their barcode and added to an item list. Item verification can then performed at checkout using imaging technology. For example, the shopping cart or shopping basket can be brought into the field of view of a computer-connected camera. The camera and computer can, working from the customer's item list developed when the items are scanned, observe each product in the receptacle and ring it up. If all products can be accounted for, the customer is free to leave; otherwise the customer is denied egress, informed of the problem, etc. A store employee can also be signaled to investigate.
    Type: Application
    Filed: May 1, 2014
    Publication date: August 28, 2014
    Applicant: Toshiba Global Commerce Solutions Holdings Corporation
    Inventors: Jonathan H. Connell, II, Norman Haas, Sharathchandra U. Pankanti
  • Patent number: 8818875
    Abstract: A novel and useful mechanism and method for processing transactions on a point of sale system comprising of a conveyor system which continuously moves when one ore more items or items are resting on the conveyor system, and a sensing system to capture the information necessary to identify the items on the conveyor. When all items are correctly recognized by the sensing devices, the customer is charged for the items and an invoice is printed. In the event all the items are not correctly recognized the captured information is forwarded to a remote location for automated recognition processing and manual identification, if necessary. Once all the items are successfully identified, the customer is charged for the purchase and an invoice is processed and sent to the customer.
    Type: Grant
    Filed: September 23, 2008
    Date of Patent: August 26, 2014
    Assignee: Toshiba Global Commerce Solutions Holdings Corporation
    Inventors: Ehud Dov Karnin, Eugeniusz Walach
  • Patent number: 8812367
    Abstract: Methods and systems for adjusting a security level of a transaction system based on biometric characteristics of a customer are disclosed. According to an aspect, a method includes interacting with a customer at a transaction terminal. The method also includes determining a biometric characteristic of the customer based on the interaction with the customer. Further, the method may include adjusting a security level of a transaction system based on the biometric characteristic.
    Type: Grant
    Filed: March 29, 2011
    Date of Patent: August 19, 2014
    Assignee: Toshiba Global Commerce Solutions Holdings Corporation
    Inventors: Bilal Aziz, Dean F. Herring, Brad M. Johnson, Jeffrey J. Smith
  • Patent number: 8800872
    Abstract: Multi-mode computing systems for point of sale transactions are disclosed. According to an aspect, a computing system includes a first housing and a processing device disposed in the first housing. A user interface and a first input/output interface is integrated with the first housing and in communication with the processing device. The first input/output interface is configured to receive power for delivery to the processing device. A second housing is configured to carry the first housing. An attachment mechanism is configured to selectively attach together the first housing and the second housing for carry of the first housing. A second input/output interface is configured to be communicatively coupled to the first input/output interface when the first housing and the second housing are attached. A power source is connected to the second input/output interface for delivery of power to the processing device via the first input/output interface.
    Type: Grant
    Filed: December 19, 2011
    Date of Patent: August 12, 2014
    Assignee: Toshiba Global Commerce Solutions Holdings Corporation
    Inventors: Dean F. Herring, John A. Hibbard, Brad M. Johnson, John D. Landers, Jr., Duane S. Miller, Jeffrey J. Smith, David J. Steiner, William L. Talley, Jeff D. Thomas, Paul M. Wilson
  • Patent number: 8797296
    Abstract: A method and device are provided for adjusting brightness of an optical touch panel. The optical touch panel comprises a microprocessor, a display module including a back light source, and an optical position detection device including optical transmitting devices and optical receiving devices. The method comprises detecting, via the optical receiving devices, a current ambient light level on the display module. The method further comprises generating, via the optical receiving devices, a current ambient light level signal indicative of the current ambient light level and transmitting the current ambient light level signal to the microprocessor. Furthermore, the method comprises adjusting, via the microprocessor, brightness of the back light source based on the current ambient light level signal.
    Type: Grant
    Filed: September 30, 2010
    Date of Patent: August 5, 2014
    Assignee: Toshiba Global Commerce Solutions Holdings Corporation
    Inventors: Tsung Hsuan Hsieh, Wei Yi Hsuan, Yi Sheng Lee, Robert David Parsons, Chia Lin Yang
  • Patent number: 8794524
    Abstract: The present invention provides a smart scanning system comprising an integrated scanning and image capture system in which one or more image capture device(s) (e.g., still camera, video camera, etc.) and a barcode scanner are positioned within a common enclosure that is a component of a checkout station. The barcode of item is scanned and an image of the item is recorded. The identity of the item as determined based on the barcode is compared to its appearance as determined based on its image. If the identity is inconsistent with its appearance, a discrepancy is registered. It is then determined whether the discrepancy is due to fraud (e.g., theft) or device error. In the case of the latter, the system can be updated to prevent a repeat of the error.
    Type: Grant
    Filed: May 31, 2007
    Date of Patent: August 5, 2014
    Assignee: Toshiba Global Commerce Solutions Holdings Corporation
    Inventors: Jonathan H. Connell, II, Myron D. Flickner, Norman Haas, Thomas J. Hammershoy, Arun Hampapur, Sharathchandra U. Pankanti
  • Publication number: 20140209681
    Abstract: Disclosed is a system for managing multiple objects in an object zone. The system comprises multiple machine-readable object identification tags configured to be respectively attached to the multiple objects; a storage unit moving through the object zone to store the selected objects which are respectively attached with the machine-readable object identification tags; at least one machine-readable storage unit identification tag attached to the storage unit; and multiple spaced reading units capable of remotely reading the multiple machine-readable object identification tags and the at least one machine-readable storage unit identification tag, wherein the objects attached with the machine-readable object identification tags within a predefined spatial range defined based on the at least one machine-readable storage unit identification tag are associated with the storage unit. A method thereof and a storage unit are also disclosed.
    Type: Application
    Filed: March 29, 2014
    Publication date: July 31, 2014
    Applicant: Toshiba Global Commerce Solutions Holdings Corporation
    Inventors: Pamela Chen, Rebecca LJ Chen, Chun-Lin Liao
  • Patent number: D710860
    Type: Grant
    Filed: October 10, 2013
    Date of Patent: August 12, 2014
    Assignee: Toshiba Global Commerce Solutions Holdings Corporation
    Inventors: Brad M. Johnson, Robert A. Myers, William L. Talley, Seth T. Teeples
  • Patent number: D711870
    Type: Grant
    Filed: May 15, 2013
    Date of Patent: August 26, 2014
    Assignee: Toshiba Global Commerce Solutions Holdings Corporation
    Inventors: Brad Matthew Johnson, Jeffrey John Smith, John David Landers, Jr., William Lewis Talley
  • Patent number: D712396
    Type: Grant
    Filed: May 15, 2013
    Date of Patent: September 2, 2014
    Assignee: Toshiba Global Commerce Solutions Holdings Corporation
    Inventors: Brad Matthew Johnson, Jeffrey John Smith, John David Landers, Jr., William Lewis Talley