Abstract: The present invention involves value-added applications (or middleware) that integrates and adds value to existing call system and medical software packages by leveraging the assets of telecommunications manager software and medical records software with further specialized software. The EXTENSION system provides a modular set of medical workflow based applications that tightly integrate with telephone, such as call manager systems, and information systems, such as medical software packages. This combination allows a greater level of productivity within the medical organization.

Abstract: The present invention involves value-added applications (or middleware) that integrates and adds value to existing call system and medical software packages by leveraging the assets of telecommunications manager software and medical records software with further specialized software. The EXTENSION system provides a modular set of medical workflow based applications that tightly integrate with telephone, such as call manager systems, and information systems, such as medical software packages. This combination allows a greater level of productivity within the medical organization.