Patents Assigned to TRITECH SOFTWARE SYSTEMS
  • Establishing text communication sessions between wireless mobile devices and emergency call centers
    Patent number: 9629185
    Abstract: Systems and methods for establishing text communication sessions between wireless mobile devices and emergency call centers are presented herein. The text communications may be established by effectuating changes to a media type specified in session invitation messages, response messages, and/or other messages that are relayed between a given wireless mobile device and an emergency call center.
    Type: Grant
    Filed: September 3, 2014
    Date of Patent: April 18, 2017
    Assignee: TRITECH SOFTWARE SYSTEMS
    Inventors: Sidney P. Gluckman, John T. Zaharychuk, Erik C. Loberg, Lisa A. Henderson
  • Prioritization of emergency calls
    Patent number: 9420116
    Abstract: Systems and methods to prioritize emergency calls being placed to an emergency call center are based on geographical information, context information, and/or historical information associated with the emergency calls.
    Type: Grant
    Filed: January 29, 2015
    Date of Patent: August 16, 2016
    Assignee: TRITECH SOFTWARE SYSTEMS
    Inventors: Mark David Hamilton, Rochelle Rae Newsome, Scott Michael MacDonald, Paul L. Crosby, Chen-Lu Meng, Ken D. Martin
  • SMS communication during emergencies
    Patent number: 9301117
    Abstract: Systems and methods provide, to emergency operators at an emergency call center, the ability to communicate through textual messages with wireless mobile devices from which emergency voice calls have been placed. By virtue of such textual communication, callers using wireless mobile devices can receive emergency instructions and/or provide information about their current location.
    Type: Grant
    Filed: August 21, 2013
    Date of Patent: March 29, 2016
    Assignee: TRITECH SOFTWARE SYSTEMS
    Inventors: David J. Leggett, Christopher David Maloney, Scott Michael MacDonald, Mark David Hamilton, Erik Christian Loberg, Chen-Lu Meng, Ken D. Martin
  • Automatic location-based emergency response system
    Patent number: 9167379
    Abstract: Systems and methods to automatically provide emergency information to emergency responders operate responsive to an incoming emergency call being placed to an emergency call center. Based on geographical information associated with an emergency call, a determined set of emergency responders is alerted and/or notified as soon as possible, e.g. before the call is answered and/or before the call is completed.
    Type: Grant
    Filed: December 17, 2012
    Date of Patent: October 20, 2015
    Assignee: TriTech Software Systems
    Inventors: Mark David Hamilton, Rochelle Rae Newsome, Scott Michael MacDonald, Paul L. Crosby, Chen-Lu Meng, Eyal Levin
  • Prioritization of emergency calls
    Patent number: 8976939
    Abstract: Systems and methods to prioritize emergency calls being placed to an emergency call center are based on geographical information, context information, and/or historical information associated with the emergency calls.
    Type: Grant
    Filed: January 29, 2013
    Date of Patent: March 10, 2015
    Assignee: Tritech Software Systems
    Inventors: Mark David Hamilton, Rochelle Rae Newsome, Scott Michael MacDonald, Paul L. Crosby, Chen-Lu Meng, Ken D. Martin
  • SMS COMMUNICATION DURING EMERGENCIES
    Publication number: 20150056946
    Abstract: Systems and methods provide, to emergency operators at an emergency call center, the ability to communicate through textual messages with wireless mobile devices from which emergency voice calls have been placed. By virtue of such textual communication, callers using wireless mobile devices can receive emergency instructions and/or provide information about their current location.
    Type: Application
    Filed: August 21, 2013
    Publication date: February 26, 2015
    Applicant: TRITECH SOFTWARE SYSTEMS
    Inventors: David J. Leggett, Christopher David Maloney, Scott Michael MacDonald, Mark David Hamilton, Erik Christian Loberg, Chen-Lu Meng, Ken D. Martin
  • SMS communication during emergencies
    Patent number: RE50016
    Abstract: Systems and methods provide, to emergency operators at an emergency call center, the ability to communicate through textual messages with wireless mobile devices from which emergency voice calls have been placed. By virtue of such textual communication, callers using wireless mobile devices can receive emergency instructions and/or provide information about their current location.
    Type: Grant
    Filed: January 27, 2023
    Date of Patent: June 18, 2024
    Assignee: TRITECH SOFTWARE SYSTEMS
    Inventors: David J. Leggett, Christopher David Maloney, Scott Michael MacDonald, Mark David Hamilton, Erik Christian Loberg, Chen-Lu Meng, Ken D. Martin