Patents Assigned to Ultra Sales Technology Inc.
  • SYSTEMS AND METHODS FOR CUSTOMER ALLOCATION
    Publication number: 20110173040
    Abstract: Systems and methods for allocating customers to agents. Customer information is received from customers that contains characteristics about the customers. The customer information may be stored in a database. Agent information is stored in a database and contains caller conversion success profiles for the agents. The caller conversion success profiles contain information regarding an agents ability to perform with customers having certain characteristics.
    Type: Application
    Filed: January 12, 2010
    Publication date: July 14, 2011
    Applicant: Ultra Sales Technology Inc.
    Inventors: Christopher Paul Curtis, Stuart Clifford McNeill