Patents Assigned to UNIFIED DISPATCH, LLC
  • Automated Transportation Call-Taking System
    Publication number: 20100205017
    Abstract: An automated, scalable call-taking system integrates with existing telephony infrastructures and enables, through use of speech recognition, DTMF detection, text-to-speech (TTS), and other related software or hardware, the inputting, access, and retrieval of information to and from multiple back-end dispatch and booking systems without the need for a human operator.
    Type: Application
    Filed: February 3, 2010
    Publication date: August 12, 2010
    Applicant: UNIFIED DISPATCH, LLC
    Inventors: Ted M. Sichelman, James M. Kennedy, III, Jefferson P. Nunn, Joseph J. Oh, Roberto C. DeGennaro, Darren Malvin, Jason T. Tepper