Patents Assigned to United Parcel Service of America, Inc.
  • Patent number: 11769088
    Abstract: A first feature is displayed within a first view of a user interface. A first selection of the first feature is configured to display a first set of identifiers corresponding to one or more tasks. A second feature is displayed within the first view of the user interface. A second selection of the second feature is configured to display a second set of identifiers corresponding to a set of workers. Each worker of the set of workers is associated with the one or more tasks and a first time that the one or more tasks are scheduled to be completed by. A set of status indicators are displayed. Each status indicator of the set of status indicators indicates whether the one or more tasks have been completed by the first time for the each worker of the set of workers based at least in part on the associating.
    Type: Grant
    Filed: October 18, 2021
    Date of Patent: September 26, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: Christopher Bryant Halioris, Paul Overstreet, Brandon Scott Pry, Balakrishna Subramaniam
  • Patent number: 11752522
    Abstract: Read events capturing parcel information as a parcel is transported through a facility is received, and a configuration file mapping readers capturing the read events to workspace locations within the facility is accessed. Utilizing the read events and configuration file, one or more locations are determined for a parcel being transported through a facility. The locations may form a most likely path, or sequence of locations, through the facility. The determined locations may be utilized for generating one or more graphical user interface elements for tracking parcel and/or other operational aspects. For example, a graphical user interface may indicate errors, such as errors in the parcel's path and slowdowns, detected from the read events. Additionally, volume of parcels over time may be determined from the read events. Further, a graphical user interface may indicate employee performance based on errors and/or read events attributed to the employee.
    Type: Grant
    Filed: October 23, 2020
    Date of Patent: September 12, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: Mallory Freeman, Timothy Major, David Wu, Lauren Skorb, Matthew Britton
  • Patent number: 11755988
    Abstract: Embodiments of the present disclosure are directed to a system, methods, and computer-readable media for automatically initiating post-delivery action based on pre-tender diagnostic test results and post-delivery diagnostic test results stored in a distributed electronic ledger for a particular item. In embodiments, the post-delivery action can include, among other things, automatically initiating a return action such as generating shipment information for a return of the item, initiating an insurance action for the item, and/or communicating an electronic notification to the item seller and/or item purchaser. The post-delivery action can be stored in the distributed electronic ledger, and the post-delivery action can electronically trigger a cascade of returns, billing, communications, and/or insurance actions, among other things.
    Type: Grant
    Filed: June 14, 2019
    Date of Patent: September 12, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventor: Robert J. Gillen
  • Patent number: 11748694
    Abstract: Generally, embodiments of the present invention provide systems and methods that can identify the location of a consignee and propose one or more alternative delivery location(s). The proposed delivery location may be based on the current location of the consignee, current address on the package to be delivered, information located in a social network (private or public), “to-be” location as determined by the consignee which would be transmitted to the carrier and/or a predicted consignee location. In other embodiments, the consignee or “carrier” may suggest an alternative fixed location or alternative mobile location. In some embodiments, the consignee may indicate an alternative recipient of the item.
    Type: Grant
    Filed: July 3, 2019
    Date of Patent: September 5, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: Robert J. Gillen, Roberta Walton Hensley
  • Patent number: 11748695
    Abstract: Various embodiments of the present invention involve systems, methods, and computer program products utilized in facilitating alternative delivery options for customers. In certain embodiments, a consignee may meet a driver and receive an item at a location different from the delivery address associated with the item. The receipt of the item may be prior to the driver attempting to deliver the item to the designated shipping location or after an unsuccessful delivery attempt. The carrier, the driver, the carrier system, the mobile station, and/or the sensors located on the item may communicate with the consignee to arrange a mutually acceptable time and location to accomplish the delivery. In certain embodiments, the consignee may be responsible for arriving at a dynamic delivery location to retrieve the item while the driver is at the location performing other tasks.
    Type: Grant
    Filed: August 9, 2021
    Date of Patent: September 5, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: Anthony Barbush, Kenneth Bradley Gubler, Robert J. Gillen
  • Patent number: 11741422
    Abstract: Systems, methods, and apparatuses for selectively shifting and staging storage structures in a storage space are provided. Systems, methods, and apparatuses for dynamically organizing packages based on a travel route are also provided. In embodiments, a plurality of parcels may be stored on storage structures located within a vehicle and each storage structure may be provided in a modular assembly. During a delivery operation, the system may determine which parcels are next to be delivered and, either based on predetermined information or dynamic information, may adjust the position of the storage structures within the vehicle using shifting mechanisms and control systems coupled thereto to present the appropriate parcel for retrieval from the vehicle.
    Type: Grant
    Filed: August 30, 2019
    Date of Patent: August 29, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: Julio Gil, Mallory Freeman
  • Patent number: 11742964
    Abstract: Various embodiments employ multiple readers and tags in fixed locations in different geographical areas and/or along different storage units. This allows for more granular or precise location sensing. Particular embodiments employ multiple environment tags in various geographical locations and within multiple storage units. Using this new infrastructure setup, some embodiments can perform new functionality by predicting whether a target asset is in a particular geographical location, predict whether the asset is within a particular storage unit based on the proportion of readers mapped to that shelf which are actually reading the tag on the asset, and/or can predict where an asset's exact location in the located storage unit is based on comparing indications of signal strength values between each reader and tag in the storage unit with other indications of signal strength values between each reader and the tag that is attached to the asset.
    Type: Grant
    Filed: December 30, 2020
    Date of Patent: August 29, 2023
    Assignee: United Parcel Services of America, Inc.
    Inventors: Mallory Freeman, Timothy Major, Matthew Britton, Lauren Skorb
  • Patent number: 11727339
    Abstract: Various embodiments of the present invention are directed to a mapping management computer system. According to various embodiments, the mapping management computer system may be configured for updating geographical maps by assessing map data and operational data including vehicle telematics data to identify portions of a vehicle path that do not correspond to known travel paths. In various embodiments, the system is configured to define these identified portions as new known travel paths corresponding to a public road, private road, parking lot lane, or the like, and update the map data to reflect the new known travel paths.
    Type: Grant
    Filed: October 25, 2021
    Date of Patent: August 15, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: Mark J. Davidson, John A. Olsen, III
  • Patent number: 11720848
    Abstract: Computer program products, methods, systems, apparatus, and computing entities are provided. In one embodiment, a method is provided. The method comprises receiving location information for an item. The location information indicates the current physical location of the item. The method further comprises determining whether the item is located within a first configurable distance of an establishment and responsive to determining that the item is located within the first configurable distance of the establishment, requesting first location information for the consignee of the item and second location information for the consignee of the item.
    Type: Grant
    Filed: May 17, 2021
    Date of Patent: August 8, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: Robert J. Gillen, David Sisco, Sara Zoromsky, Jeff Enyart, Kalin Robinson, David Carder
  • Patent number: 11710093
    Abstract: Computer program products, methods, systems, apparatus, and computing entities for enhanced cargo screening capabilities are provided.
    Type: Grant
    Filed: July 12, 2019
    Date of Patent: July 25, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: Tony Baldassari, Howard Stone
  • Patent number: 11703345
    Abstract: A system is provided for hands-free handling of at least one asset by a user. The system includes a user device configured to be worn by a user and a control system remotely located relative to the user device and configured to exchange asset-related data with the user device, the asset-related data including at least one or more notifications related to the handling of the at least one asset by the user at the asset location. The user device contains a processor configured to determine location data associated with the at least one asset and including a location for the at least one asset, the determination being based, in part, upon the obtained asset identifier data; dynamically generate and display, at the user device, one or more navigational projections configured to guide the user to the asset location; and detect handling of the at least one asset by the user.
    Type: Grant
    Filed: October 22, 2021
    Date of Patent: July 18, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventor: Julio Gil
  • Patent number: 11686808
    Abstract: Systems and methods for facilitating the sorting of assets to sort locations. In various embodiments, a sort employee scans an indicia using a user device, which stores asset data corresponding to the stored asset. As the sort employee nears a sort location (e.g., a delivery vehicle) with the asset and the user device, the user device automatically communicates wirelessly with a sort location receiver to associate the asset with data indicative of the sort location where the user deposits the asset. In various embodiments, a device may determine whether the user device is proximate the appropriate sort location for the item, and may generate an alert upon a determination that the user device is proximate an incorrect sort location.
    Type: Grant
    Filed: December 3, 2020
    Date of Patent: June 27, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: Scott Alan Loverich, Ted Abebe, Lawrence A. Lagrosa, Richard Allen Kerslake, Jonathan C. Gray, Carl M. Skonberg
  • Publication number: 20230196941
    Abstract: The present disclosure is directed, in part, to improving existing technologies by detecting engagement of the one or more components of the logistics vehicle, which may be indicative of receiving an indication that the user is performing at least a first logistics operation. At least partially in response to the detecting, various embodiments cause display, at one or more monitors, of data where the data includes one or more instructions for the user to perform at least a second logistics operation and/or the data includes a video feed of real world scenes.
    Type: Application
    Filed: November 15, 2022
    Publication date: June 22, 2023
    Applicant: United Parcel Service of America, Inc.
    Inventors: Andrew HAFFORD, Tim SMITH
  • Patent number: 11670116
    Abstract: Computer program products, methods, systems, apparatus, and computing entities are provided for segmenting operational data and identifying events of interested in the segmented operational data. With the events of interest identified from the segmented operational data, a total time between the events of interest can be determined, evaluated, and provided.
    Type: Grant
    Filed: August 10, 2020
    Date of Patent: June 6, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventor: Mark J. Davidson
  • Patent number: 11667476
    Abstract: Disclosed herein are systems, methods, and apparatuses for locating, engaging, and shifting objects. The systems may be used to unload objects from a storage space, e.g., inside a vehicle or facility, including one associated with a logistics network operation. The systems disclosed herein may operate in automated or semi-automated fashion, e.g., at the direction of a control system associated with a computing device. The systems may further utilize shifter mechanisms that each include one or more belt-driven mechanisms and position-changing mechanisms that facilitate the locating, engaging, and shifting of objects in a storage space. The components of these systems may operate independently, or in coordination, thereby increasing the efficiency of an object-handling operation.
    Type: Grant
    Filed: December 16, 2021
    Date of Patent: June 6, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: Julio Gil, Julian Leland Bell, Youngjun Choi
  • Patent number: 11663560
    Abstract: An apparatus is provided for providing notification of items for pickup at a location. The apparatus may include at least one memory and a processor(s) configured to automatically send an electronic message to a network device requesting pickup of an item(s) at a location of a user of the apparatus responsive to detecting pressing of a button on an exterior of the apparatus. The processor is also configured to receive an acknowledgement message from the network device denoting (i) confirmation that the network device received the electronic message requesting pickup of the item(s) at the location of the user and (ii) scheduled pickup of the item(s) from the location of the user at an estimated time. The processor is further configured to generate a visible indication regarding the pickup of the item(s) in response to detecting receipt of the acknowledgement message. Corresponding computer program products and methods are also provided.
    Type: Grant
    Filed: July 18, 2022
    Date of Patent: May 30, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventor: Asheesh Goja
  • Patent number: 11657467
    Abstract: Systems and methods for predicting commodity classifications for a shipment that increase the efficiency of clearing the shipment through a customs authority. Such systems and methods may utilize machine learning techniques to improve the accuracy of the predicted classifications.
    Type: Grant
    Filed: July 2, 2021
    Date of Patent: May 23, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: Dale A. Black, Barry Bramble
  • Patent number: 11656188
    Abstract: Systems and methods are provided for scanning an item utilizing an X-ray scanner in order to facilitate a determination of whether the X-ray radiation penetrated through the entirety of the scanned item. Various embodiments comprise a conveying mechanism, an X-ray emitter, a detector, and an X-ray penetration grid (XPG). The XPG may comprise a radiopaque grid that may serve as a reference for determining whether radiation passes through the scanned item, the grid oriented such that the grid members are neither parallel nor perpendicular to the direction of travel. Such orientation may minimize or eliminate “ghosted” radiation signals included in a visual display of the radiation received by the detector. A scanned item may be oriented with the XPG such that radiation emitted by the X-ray emitter that passes through a portion of the scanned item must also pass through the XPG before being received by the detector.
    Type: Grant
    Filed: December 31, 2019
    Date of Patent: May 23, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: Wendie Patricia Hayler, Mark Rutherford, Marcus A. Jones, Anthony David Kirk, Gilbert Walter Vanorder, Roy Douglas Hudson, Paul Mason, James Termini
  • Patent number: 11651326
    Abstract: Embodiments are disclosed for autonomously predicting shipper behavior. An example method includes the following operations. One or more learning models are generated. Shipper behavior data for at least one shipper is extracted. The shipper behavior data includes a plurality of features associated with the at least one shipper scheduled to ship one or more parcels. It is predicted whether one or more shipments will be sent or arrive at a particular time based at least in part on running the plurality of features of the at least one shipper through the one or more learning models.
    Type: Grant
    Filed: November 20, 2018
    Date of Patent: May 16, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventors: Ted Abebe, Ed Hojecki, Ilya Lavrik, Vinay Rao, Donald Hickey
  • Patent number: 11645687
    Abstract: A system and method is disclosed for facilitating international return of dutiable goods. A typical application involves a purchaser buying goods on-line, resulting in shipping the goods internationally to the purchaser. After receipt of the goods, the purchaser determines that return of the goods is necessary. The purchaser contacts the merchant selling the goods to request returning the goods. The merchant, in turn, communicates to the carrier delivering the goods that an international return is requested. The merchant provides certain information to the carrier allowing the carrier to make available the necessary documentation required by the customer to return the goods to the merchant. The documentation includes a properly completed commercial invoice that is made available to the consignee. The consignee can then sign and use the documentation for returning the item. The documentation may be variously provided to the customer either by the merchant or the carrier.
    Type: Grant
    Filed: December 7, 2020
    Date of Patent: May 9, 2023
    Assignee: UNITED PARCEL SERVICE OF AMERICA, INC.
    Inventor: Dennis Mack