Abstract: A system for enabling users to reserve space at attended delivery/pickup locations to at least substantially guarantee that the attended delivery/pickup locations will have capacity to receive parcels requested to be delivered to them. In various embodiments, the system is configured to substantially automatically reserve space in response to receiving a request to delivery one or more parcels to a particular attended delivery/pickup location. In other embodiments, the system is configured to enable users to reserve space at attended delivery/pickup locations.

Abstract: Computer program products, methods, systems, apparatus, and computing entities are provided for creating, modifying, and viewing map tile data. For example, a method may include accessing an update log to retrieve electronic update data associated with at least one update applied to a set of dynamic map data, determining, based on the electronic update data, at least one cached map tile associated with the at least one update, the at least one cached map tile comprising a first representation of at least one image, wherein the first representation reflects the set of dynamic map data prior to application of the at least one update applied to the dynamic map tile, and generating an updated cached map tile, wherein the updated cached map tile comprises a second representation of the at least one image.

Abstract: Methods, systems, apparatus, and computer program products are provided. In an example embodiment, a communication comprising form fields is received. A form field corresponding to first item information for a first item is identified. A textual item description for the first item is extracted from the form field. A code schedule is accessed and one or more codes are determined for the first item based on the textual item description and the code schedule. An item database is queried to identify second items that are relevant to the first item and a confidence level for each of the codes is determined based on the relevant second items. If a confidence level corresponding to one of the codes is greater than a configurable confidence level, a first code is selected from the codes. An item database is updated to reflect the first code being assigned to the first item.

Abstract: Present aspects are directed to a system that receives digital images of parcels at various points throughout a transportation and logistics network. Based on analysis of a single digital image of a parcel, the dimensions of the parcel are detected and calculated. A single digital image of a parcel is captured at various points throughout a transit or shipping network. The single digital image is processed using computer vision for image manipulation. Key identifying points of the parcel (e.g., a label or bar code) can be detected through the processing. The processed digital image is input into a mathematical model that generates an estimate for all dimensions of the parcel.

Abstract: An apparatus is provided for facilitating label-less returns. The apparatus may include a memory and a processor(s) configured to receive a shipment identifier of an item(s) responsive to a device scanning a label or marking(s) on the item(s) delivered to a customer for a shipper. The processor is also configured to determine whether the customer is registered in a returns program and whether the item(s) qualifies for return based on analyzing the identifier. The processor is also configured to generate a return authorization number (RAN) or indicator for the item(s) and link the RAN/indicator to the identifier responsive to verifying that the customer is registered and that the item(s) qualifies for return. The processor is further configured to cause return delivery of the item(s) to the shipper using the label or the marking(s) on the item(s) responsive to verifying the RAN/indicator is linked to the identifier. Corresponding computer program products and methods are also provided.

Abstract: Computer program products, methods, systems, apparatus, and computing entities are provided. In one embodiment, computing entities can establish direct communications with one another using a variety of protocols and standards. Such direction communications can be monitored or attempted to be established to determine whether an item is allowed or disallowed for delivery.

Abstract: A system and method is disclosed for facilitating international return of dutiable goods. A typical application involves a purchaser buying goods on-line, resulting in shipping the goods internationally to the purchaser. After receipt of the goods, the purchaser determines that return of the goods is necessary. The purchaser contacts the merchant selling the goods to request returning the goods. The merchant, in turn, communicates to the carrier delivering the goods that an international return is requested. The merchant provides certain information to the carrier allowing the carrier to make available the necessary documentation required by the customer to return the goods to the merchant. The documentation includes a properly completed commercial invoice that is made available to the consignee. The consignee can then sign and use the documentation for returning the item. The documentation may be variously provided to the customer either by the merchant or the carrier.

Abstract: Systems and methods include UAVs that serve to assist carrier personnel by reducing the physical demands of the transportation and delivery process. A UAV generally includes a UAV chassis including an upper portion, a plurality of propulsion members configured to provide lift to the UAV chassis, and a parcel carrier configured for being selectively coupled to and removed from the UAV chassis. UAV support mechanisms are utilized to load and unload parcel carriers to the UAV chassis, and the UAV lands on and takes off from the UAV support mechanism to deliver parcels to a serviceable point. The UAV includes computing entities that interface with different systems and computing entities to send and receive various types of information.

Abstract: Systems and methods for facilitating the sorting of assets to sort locations. In various embodiments, a sort employee scans an asset indicia using a user device, which stores asset data corresponding to the stored asset. As the sort employee nears a sort location (e.g., a delivery vehicle) with the asset and the user device, the user device automatically communicates wirelessly with a sort location receiver to associate the asset data with data indicative of the sort location where the user deposits the asset. In various embodiments, a device may determine whether the user device is proximate the appropriate sort location for the item, and may generate an alert upon a determination that the user device is proximate an incorrect sort location.

Abstract: Computer program products, methods, systems, apparatus, and computing entities are provided for automatically carrying out actions based on action identifiers in messages. In one embodiment, an appropriate computing entity can determine whether a message comprises an action identifier in the message. If the message comprises an action identifier, one or more of the parties of message can be identified and the corresponding action can be initiated.

Abstract: Various embodiments provide systems, methods, and computer program products for dynamically monitoring transport of a plurality of packages potentially containing regulated goods so as to ensure compliance with one or more regulations within a plurality of jurisdictions. The embodiments utilize one or more computer processors or one or more executable portions to: receive transport data associated with the transport of at least one of the plurality of packages and regulatory data associated with the at least one jurisdiction in which transport occurs; determine whether the one of the plurality of packages contains at least one regulated good; if the presence of at least one regulated good is determined, validate consignor data and the transport data; whereby in response to an unsuccessful validation, at least one report is generated to prevent or otherwise mitigate transport of the one of the plurality of packages in the at least one identified jurisdiction.

Abstract: An item drop box sensor system for detecting items deposited within a drop box may be configured to detect movement of an item deposit tray and to detect items deposited within the drop box. The drop box sensor system may comprise one or more tray movement sensors for detecting movement of the deposit tray, one or more item detection sensors configured to detect items passing into the drop box via the deposit tray, and an onboard controller for selectively activating the various sensors to conserve power and for transmitting data indicative of the status of the drop box to a central server configured for scheduling item pickups for various geographically spaced drop boxes.

Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.

Abstract: Computer program products, methods, systems, apparatus, and computing entities are provided for transacting e-commerce. In one embodiment, item information is stored for a plurality of items available for purchase from respective sellers. The item information that is displayed for each item can depend on the delivery zone of the customer.

Abstract: Embodiments of the present invention provide methods, systems, apparatuses, and computer program products for facilitating remote access of customer computing entities in a secure environment. In one embodiment a method is provided comprising providing, by a first user computer entity and through a first window displaying a first webpage in a browser, a request for instruction for a particular device, the instructions being in a native command language of the particular device, wherein the request is provided over a first secure encrypted connection using a first protocol, receiving, the instructions over the first secure encrypted connection using the first protocol, initiating a bridge webpage, the bridge webpage being initiated in a second window in the browser, wherein the first window and the second window are in communication, and wherein the first page belongs to a first domain different from a second domain to which the second page belongs.

Abstract: Various embodiments provide systems and methods for facilitating synchronized delivery of shipments/items scheduled to be delivered to multiple serviceable points located nearby one another. Various embodiments identify nearby serviceable points based on an identification of serviceable points being located along a common street segment. Accordingly, serviceable point data identifying corresponding street segment identifiers are stored for a plurality of serviceable points. Thereafter, shipping data for a first shipment to be delivered to a first serviceable point is received, and a determination is made whether a second shipment scheduled to be delivered to a second serviceable point is available for synchronized delivery with the first shipment. The determination comprises determining whether the street segment corresponding to the first serviceable point is the same as and/or is connected to the street segment corresponding to the second serviceable point.

Abstract: Systems and methods include UAVs that serve to assist carrier personnel by reducing the physical demands of the transportation and delivery process. A UAV generally includes a UAV chassis including an upper portion, a plurality of propulsion members configured to provide lift to the UAV chassis, and a parcel carrier configured for being selectively coupled to and removed from the UAV chassis. UAV support mechanisms are utilized to load and unload parcel carriers to the UAV chassis, and the UAV lands on and takes off from the UAV support mechanism to deliver parcels to a serviceable point. The UAV includes computing entities that interface with different systems and computing entities to send and receive various types of information.

Abstract: A first parcel digital image associated with a first interaction point is received. The first parcel digital image may be associated with a first parcel being transported to or from the first interaction point. At least a second parcel digital image associated with at least a second interaction point is further be received. The second parcel digital image may be associated with the first parcel being transported to or from the second interaction point. A first parcel damage analysis is automatically generated based at least in part on analyzing the first parcel digital image and the at least second parcel image. The damage analysis can include determining whether the first parcel is damaged above or below a threshold.

Abstract: Computer program products, methods, systems, apparatus, and computing entities are provided for overcoming the technical problem of providing an augmented reality that displays an actual image of the item or a proportionally dimensioned representation of the item to a user. To overcome this challenge, two separate approaches can be used: a beacon/tag/sensor-based approach and a marker-based approach.

Abstract: A system and method for locating nearby attended delivery/pickup locations with a particular item in stock is described. The system receives a request from an individual to purchase a particular item from an on-line retailer. The system receives information associated with attended delivery/pickup locations, including location and inventory information. The system then determines which (if any) attended delivery/pickup locations (e.g., the attended delivery/pickup locations are not the on-line retailer) are near the individual and have the particular item in stock and notifies the individual. In various embodiments, the system enables the user to purchase or reserve the particular item at the particular attended delivery/pickup location.