Patents Assigned to United Services Automobile Associate (USAA)
  • Patent number: 11682221
    Abstract: A digital camera processing system with software to manage taking photos with a digital camera. Camera software controls the digital camera. A downloaded software component controls the digital camera software and causes a handheld mobile device to perform operations. The operations may include instructing a user to have the digital camera take photos of a check; displaying an instruction on a display of the handheld mobile device to assist the user in having the digital camera take the photos; or assisting the user as to an orientation for taking the photos with the digital camera. The digital camera processing system may generate a log file including a bi-tonal image formatted as a TIFF image.
    Type: Grant
    Filed: January 28, 2021
    Date of Patent: June 20, 2023
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATES (USAA)
    Inventors: Charles Lee Oakes, III, Randy Ray Morlen, Michael Frank Morris, Reynaldo Medina, III, Greg Alan Harpel, Gabriel Glenn Gavia, Bharat Prasad, Frank Kyle Major, Jeffrey Neal Pollack
  • Patent number: 11682222
    Abstract: A digital camera processing system with software to manage taking photos with a digital camera. Camera software controls the digital camera. A downloaded software component controls the digital camera software and causes a handheld mobile device to perform operations. The operations may include instructing a user to have the digital camera take photos of a check: displaying an instruction on a display of the handheld mobile device to assist the user in having the digital camera take the photos; or assisting the user as to an orientation for taking the photos with the digital camera. The digital camera processing system may generate a log file including a bi-tonal image formatted as a TIFF image.
    Type: Grant
    Filed: January 28, 2021
    Date of Patent: June 20, 2023
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATES (USAA)
    Inventors: Charles Lee Oakes, III, Randy Ray Morlen, Michael Frank Morris, Reynaldo Medina, III, Greg Alan Harpel, Gabriel Glenn Gavia, Bharat Prasad, Frank Kyle Major, Jeffrey Neal Pollack
  • Patent number: 11617006
    Abstract: Methods and systems for managing data storage strategies for continuous video segment recordings on a video recording device are disclosed. The data storage strategies include the detection of various trigger events and ending events detected from the video recordings or measurements detected from sensor devices that are included in the video recording device.
    Type: Grant
    Filed: June 16, 2021
    Date of Patent: March 28, 2023
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATES (USAA)
    Inventors: Maland Mortensen, Bradly Billman, Cleburne Robinson Burgess
  • Patent number: 10754936
    Abstract: A computer-implemented method includes selecting a prompt from a plurality of prompts stored in a prompt database, wherein the prompt comprises instructions to draw a mark, and wherein other prompts of the plurality of prompts comprise instructions to draw other marks different from the mark. The method also includes the steps of providing the prompt to a user as part of a logon process for an online account session, identifying behavioral characteristics of the user while the user draws the mark, comparing the behavioral characteristics to a behavioral profile previously developed based on prior behavioral characteristics of the user, and providing access to the online account session in response to determining that a variation between the behavioral characteristics and the behavioral profile is within a threshold.
    Type: Grant
    Filed: April 18, 2018
    Date of Patent: August 25, 2020
    Assignee: United Services Automobile Associate (USAA)
    Inventors: Brian Christopher Hawes, Karen M. Moritz, Stephen Seyler Aultman, Joseph James Albert Campbell, Debra Randall Casillas, Jonathan Edward Neuse, Sara Teresa Alonzo, Thomas Bret Buckingham
  • Patent number: 10745943
    Abstract: A smart lock box system is described. One implementation of the lock box system includes a locking mechanism configured to securely hold a cover over a compartment. The lock box system includes a receiver capable of receiving signals from a user device. The lock box system also includes a processor configured to identify an access message in a received signal, a service to verify that the access message was provided by an authorized party, and cause the locking mechanism to be released in response to verifying that the access message was provided by the authorized party. The open/close events are recorded in a distributed ledger to document which user's device was used to access a given property at a given time. Furthermore, the smart lock box system utilizes a push notification service, based on user device's GPS, to inform owners when to depart/return to the property.
    Type: Grant
    Filed: August 1, 2018
    Date of Patent: August 18, 2020
    Assignee: United Services Automobile Associates (USAA)
    Inventors: Sumita T. Jonak, Tyler Caro, Emily Kathleen Krebs, Maland Keith Mortensen, Gabriel C. Fernandez
  • Patent number: 10454677
    Abstract: Techniques are described for cryptographic key generation based on biometric data associated with a user. Biometric data, such as fingerprint(s) and/or heartbeat data, may be collected using one or more sensors in proximity to the user. The biometric data may be analyzed to generate a cryptographic key. In some implementations, the key may be employed by the user to access data, access certain (e.g., secure) feature(s) of an application, authenticate the user, digitally sign document(s), and/or for other purpose(s). In some implementations, the key may be re-generated for each access request or authentication instance, based on the user's fingerprint or other biometric data.
    Type: Grant
    Filed: February 24, 2017
    Date of Patent: October 22, 2019
    Assignee: United Services Automobile Associate (USAA)
    Inventors: Alexander B. Nagelberg, Nathan Mahoney, Joseph Delong
  • Patent number: 9930023
    Abstract: Methods and systems provide indirect and temporary access to a company's IT infrastructure and business applications. The methods/systems involve establishing an access control center (ACC) to control the access that technical support personnel may have to the company's IT infrastructure and business applications. Thin client terminals with limited functionality may then be set up in the ACC for use by the technical support personnel. The thin client terminals connect the technical support personnel to workstations outside the ACC that operate as virtual desktops. The virtual desktops in turn connect the technical support personnel to the IT infrastructure and business applications. An ACC application may be used to automatically establish the connection between the thin client terminals and the virtual desktops and the virtual desktops and the IT infrastructure and business applications.
    Type: Grant
    Filed: August 31, 2015
    Date of Patent: March 27, 2018
    Assignee: United Services Automobile Associate (USAA)
    Inventors: Christopher Thomas Wilkinson, Edward Allen Francovich, Jeremy Ryan Scott, Steven Dale Sternitzke
  • Patent number: 9329757
    Abstract: The present disclosure provides systems, methods, and machine-readable media for concurrent communication. One method includes displaying an interactive application on a first device of a user during a break in an entertainment segment displayed on a second device, sending a request for interaction from the user through the interactive application, pausing the interactive application when the break in the entertainment segment is over, and notifying the user when an additional break begins so the user can commence interacting with the interactive application.
    Type: Grant
    Filed: September 19, 2013
    Date of Patent: May 3, 2016
    Assignee: United Services Automobile Associates (USAA)
    Inventors: Maland Mortensen, Teddy J. Voutour, Emily Gray, Andrew Anaruk, Christopher T. Wilkinson
  • Patent number: 9124649
    Abstract: Methods and systems provide indirect and temporary access to a company's IT infrastructure and business applications. The methods/systems involve establishing an access control center (ACC) to control the access that technical support personnel may have to the company's IT infrastructure and business applications. Thin client terminals with limited functionality may then be set up in the ACC for use by the technical support personnel. The thin client terminals connect the technical support personnel to workstations outside the ACC that operate as virtual desktops. The virtual desktops in turn connect the technical support personnel to the IT infrastructure and business applications. An ACC application may be used to automatically establish the connection between the thin client terminals and the virtual desktops and the virtual desktops and the IT infrastructure and business applications.
    Type: Grant
    Filed: April 21, 2014
    Date of Patent: September 1, 2015
    Assignee: United Services Automobile Associate (USAA)
    Inventors: Christopher Thomas Wilkinson, Edward Allen Francovich, Jeremy Ryan Scott, Steven Dale Sternitzke
  • Patent number: 8738500
    Abstract: A method, a system, and a computer-readable medium for soliciting a customer using an interactive computer-readable medium are enclosed. A method, a system, and a computer-readable medium for fostering interactions between a customer and a financial institution are enclosed. A computer-readable medium is enclosed. A method, a system and a computer-readable medium for soliciting a customer using a computer-readable medium.
    Type: Grant
    Filed: October 12, 2007
    Date of Patent: May 27, 2014
    Assignee: United Services Automobile Associates (USAA)
    Inventor: Jill E. Finnie
  • Patent number: 8275708
    Abstract: Funding source data, such as bank account information or credit card information, associated with a user is stored in an enterprise-wide database maintained by an institution, such as a financial services institution. The data in the enterprise-wide database may be accessible to entities associated with the institution upon the user's authorization. The user only has to provide the funding source data once and may then use that funding source to pay for any product, service, bill, etc. associated with any of the entities of the institution. A user may update funding source data once, and this updated funding source data may then be available to all the entities. After providing account details for the user's various funding sources, a user can assign any of the funding sources to a payment plan for any product or service in any entity of the institution.
    Type: Grant
    Filed: September 12, 2007
    Date of Patent: September 25, 2012
    Assignee: United Services Automobile Associates (USAA)
    Inventors: Jeff Dennes, Charles R. Bear, Patricia A. Loeffler, Peter H. McKenna, Lisa Ellis Schwartz, Christy Lynn Newburn