Abstract: A touch operated user interface having tactile feedback for use in connection with a universal remote control or universal remote control with cordless phone functionality is shown in FIG. 13. Surface features are provided as part of or as an overlay (1300) to a touchable face area of the user interface in order to assist the user in locating key positions and/or to provide positive indication of key activation. The overlay is placed over a flexible electroluminescent panel (318) that provides a lighted indication and a plurality of dome switches (310) that function as keys.