Patents Assigned to USAA
  • Patent number: 11620862
    Abstract: A system and method for reconstructing information about vehicular accidents is disclosed. The system comprises an onboard computing system in a vehicle with an accident reconstruction system. Using sensed information from vehicle sensors and an animation engine, the system can generate animated videos depicting the accident. The system can also take action in response to information it learns from the animated video and/or an underlying 3D model of the accident used to generate the video.
    Type: Grant
    Filed: July 14, 2020
    Date of Patent: April 4, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Nolan Serrao, Ruthie D. Lyle, Bharat Prasad, Ravi Durairaj
  • Patent number: 11622044
    Abstract: Disclosed herein are a system, method, and computer-readable medium with instructions for recommending a service provider based on a user's approximate current location. The service provider may be recommended for a service that is verified under a user's insurance policy and is also within proximity to the user's approximate current location. The user's approximate current location may be determined by location-based technology. The entity that receives and/or recommends the service provider may initiate a request for the service from the service provider. Further embodiments are related to routing a call to provide information to the user that is responsive to the user's location-relevant request. For example, systems, such as an automotive telematics system, may request information and be routed to the appropriate division of a user's insurance provider such that the automotive telematics system can provide services to the user that are user-specific (e.g., covered by the user's insurance policy).
    Type: Grant
    Filed: May 3, 2021
    Date of Patent: April 4, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventor: Charles Lee Oakes
  • Patent number: 11616831
    Abstract: Systems and methods directing requests to a particular node in a multi-tiered middleware environment are provided. In one embodiment, traffic requests can be dynamically routed to a desired server, and not be load balanced, based on an identification of the client generating the traffic requests.
    Type: Grant
    Filed: October 27, 2021
    Date of Patent: March 28, 2023
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Clayton Krueger, Phillip Schwesinger
  • Patent number: 11616700
    Abstract: An information technology (IT) network includes configuration items (CIs) that may constantly change, where the CIs describe hardware components or software components that are configured to operate on the IT network. Machine learning techniques can be employed determine whether a CI has been changed (e.g., added, updated, or removed) in the IT network. For example, a software code or a log message associated with a CI can be analyzed to determine whether the CI is a newly added or updated within the IT network.
    Type: Grant
    Filed: October 29, 2020
    Date of Patent: March 28, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Donald Nelson Berg, David Owens, James Austin Adams, Thomas Alexander Hoffman
  • Patent number: 11615386
    Abstract: Techniques provided herein relate to registering secondary authentication information with a blockchain. A block chain is stored, having primary authentication information, secondary authentication information, or both that is used in authenticating one or more electronic data action requests provided by a client system to a backend system. The client system, a secondary device, or both registers the secondary device with blockchain node, such that secondary device data is stored as the primary authentication information, the secondary authentication information, or both in the blockchain node.
    Type: Grant
    Filed: June 7, 2021
    Date of Patent: March 28, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Bharat Prasad, Charles Lee Oakes, III, Gunjan C. Vijayvergia, Vijay Jayapalan, Thomas Bret Buckingham
  • Patent number: 11615172
    Abstract: A method for authenticating signatures is disclosed. The method includes measuring dynamic properties of the signature as the signature is created. The method includes recording pressure and velocity information as an electronic signature is created on an electronic device. The recorded pressure and velocity information may be compared with stored pressure and velocity information to determine if the signature is authentic.
    Type: Grant
    Filed: December 10, 2019
    Date of Patent: March 28, 2023
    Assignee: United Services Autmobile Association (USAA)
    Inventors: Stacy Callaway Huggar, Ryan Thomas Russell, Ashley Raine Philbrick, Carlos J P Chavez, Quian Antony Jones, Janelle Denice Dziuk, Sumita T. Jonak, Yevgeniy Viatcheslavovich Khmelev
  • Patent number: 11615170
    Abstract: A system includes a database configured to store a plurality of datasets and a monitoring system communicatively coupled to the database. The monitoring system is configured to perform operations that include receiving information, which has user information associated with a user and determining whether the received information is indicative of an update to a data access right associated with the user, in which the update to the data access right comprises a change in accessibility of a dataset of the plurality of datasets. The monitoring system is also configured to perform operations that include outputting a notification indicative of reviewing the user information associated with the user in response to determining the received information is indicative of an update to the data access right associated with the user.
    Type: Grant
    Filed: May 29, 2020
    Date of Patent: March 28, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Oscar Guerra, Megan Sarah Jennings
  • Patent number: 11617006
    Abstract: Methods and systems for managing data storage strategies for continuous video segment recordings on a video recording device are disclosed. The data storage strategies include the detection of various trigger events and ending events detected from the video recordings or measurements detected from sensor devices that are included in the video recording device.
    Type: Grant
    Filed: June 16, 2021
    Date of Patent: March 28, 2023
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATES (USAA)
    Inventors: Maland Mortensen, Bradly Billman, Cleburne Robinson Burgess
  • Patent number: 11615210
    Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for securing data. One of the methods includes receiving one or more network data packets. The one or more network data packets include a token that identifies stored sensitive data. The one or more network data packets are desanitized, by: identifying and extracting, from the one or more network data packets, the token; requesting, from a distributed file system, the stored sensitive data, based upon the token; and receiving, in response to the request, the stored sensitive data as received stored sensitive data.
    Type: Grant
    Filed: August 31, 2020
    Date of Patent: March 28, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Thomas Bret Buckingham, Donald Nathaniel Holloway, III, Robert Aaron Ghavidel, Jennifer Nannery, Cory Landon Newsom, Robert Lawrence, Huihui Wu, Alejandra Valles
  • Patent number: 11615692
    Abstract: A power outage detection system may include a device processor; and a non-transitory computer readable medium including instructions executable by the device processor to perform the following steps: receiving information indicative of the status of electrical power at a plurality of locations within a geographic region; determining the status of electrical power in the geographic region based on the status of electrical power at the plurality of locations; determining a boundary of an area in which electrical power is unavailable; and preparing a map that illustrates the boundary.
    Type: Grant
    Filed: August 23, 2021
    Date of Patent: March 28, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Meredith Beveridge, Michael J. Maciolek, Robert Wiseman Simpson, Daniel Christopher Bitsis, Jr., Bobby Lawrence Mohs, Manfred Amann, Emily Margaret Gray, Donnette Moncrief Brown
  • Patent number: 11611555
    Abstract: Current embodiments relate to proofing and authenticating digital access and/or control requests. By communicating with various service providers, automatic proofing and/or enrollment for authentication of digital access and/or control services may be provided. A confidence level may be calculated and data validation performed to ensure accuracy of the data received via the various service providers (e.g., to ensure that two data sets received from two respective service providers of the various service providers pertain to a user).
    Type: Grant
    Filed: April 1, 2022
    Date of Patent: March 21, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Michael Wayne Lester, Thomas Bret Buckingham
  • Patent number: 11610238
    Abstract: A system and method for collecting and managing property information is disclosed. The system and method allow for buyers, sellers, agents and other parties that may have relevant information for a real estate transaction to collect and/or view property information stored in a property information storage system. The system and method include a virtual property notebook that facilitates collecting data about properties so that the information can be added to the property information storage system. Users are guided through a property using the virtual property notebook running as a software application on a remote device. The remote device can be used to collect image information. Users may be instructed to further inspect a property structure such as an appliance that the system has automatically detected. The system and method further include a prediction system that can provide estimated property values based on collected information.
    Type: Grant
    Filed: June 8, 2022
    Date of Patent: March 21, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Victor Kwak, Andrew L. Anaruk
  • Patent number: 11611550
    Abstract: An authentication system for granting access to an account associated with a user. An authenticator of the authentication system including a processor and a memory, the authenticator configured to: receive a request for authentication that identifies the user; access an authentication account associated with the user, wherein the authentication account indicates a smart device associated with the user; activate a control parameter of the smart device, wherein the control parameter may cause an effect in a media sample from the smart device; receive the media sample from the smart device and determine if the effect corresponding to the control parameter is observed in the media sample; and in response to a determination that the effect is not observed in the media sample, indicate that the request for authentication is a fraudulent request.
    Type: Grant
    Filed: March 31, 2020
    Date of Patent: March 21, 2023
    Assignee: United Services Automobile Association ( USAA)
    Inventors: Carlos J P Chavez, Sacha Melquiades De'Angeli, Oscar Guerra, David M. Jones, Jr., Gregory Brian Meyer, Christopher Russell, Arthur Quentin Smith
  • Patent number: 11610204
    Abstract: A touchless method and system of performing an authentication of a person in order to permit access to a secured resource is disclosed. The system and method are configured to collect channel state information associated with a person as they pass through a sensor zone and identify a biometric signal for the person. The system detects whether there is a match between the biometric signal and any biometric signals previously collected and stored in a database. If there is a match, the system verifies an identity of the person and can be configured to automatically grant the person access to one or more services, features, or locations for which he or she is authorized based on the authentication.
    Type: Grant
    Filed: November 25, 2020
    Date of Patent: March 21, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Bryan J. Osterkamp, Will Kerns Maney, Jr., Andre Rene Buentello, Mark Paxman Warnick, Jose L. Romero, Jr., Oscar Roberto Tijerina, Sean Carl Mitchem, Timothy Blair Chalmers, Ruthie D. Lyle, Mitzi Ruiz
  • Patent number: 11610479
    Abstract: An intelligent traffic control system may be configured to manage autonomous vehicle traffic, such as by communicating with autonomous vehicles. The intelligent traffic control system may be configured to output an indication of a traffic control command to autonomous vehicles and non-autonomous vehicles. The intelligent traffic control system may be configured to determine traffic control commands for autonomous vehicles and non-autonomous vehicles.
    Type: Grant
    Filed: August 5, 2020
    Date of Patent: March 21, 2023
    Assignee: United Sendees Automobile Association (USAA)
    Inventors: Gregory D. Hansen, Will Kerns Maney, William P. Culbertson, II
  • Patent number: 11604689
    Abstract: Methods, systems, and storage media including instructions for resolving technology issues is described. One of the methods includes receiving, by at least one processor, a session record of user producing a technical error on a computer system. The method includes providing, by the at least one processor, the session record for resolution to a processing system. The method also includes providing, by the at least one processor, a potential solution to the technical error.
    Type: Grant
    Filed: July 22, 2021
    Date of Patent: March 14, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Rachel Elizabeth Csabi, Augustine Anthony Honore, Melissa Meadows Waldmeier, Joshua William Trivette
  • Patent number: 11605283
    Abstract: A disaster preparation system may include a system controller. The system controller may include a device processor; and a non-transitory computer readable medium including instructions executable by the device processor to perform the following steps: receiving location data from a personal electronic device of a user; receiving forecast data regarding a predicted disaster; making a determination of a preparatory action to be executed on behalf of the user, based on the location data and the forecast data; and executing the preparatory action at a predetermined time relative to the predicted time of occurrence of the predicted disaster.
    Type: Grant
    Filed: March 29, 2021
    Date of Patent: March 14, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Meredith Beveridge, Michael J. Maciolek, Robert Wiseman Simpson, Daniel Christopher Bitsis, Jr., Bobby Lawrence Mohs, Manfred Amann, Emily Margaret Gray, Donnette Moncrief Brown
  • Patent number: 11605078
    Abstract: Embodiments described herein disclose methods and systems for authorizing a payment card transaction using a dynamic code accessed from a first device and a presence of a second device. The dynamic code can be accessed on a first device when the second device is within a proximity of the first device (e.g., electronically paired using a short-range communication protocol, on the same local area network). The system can receive a request for authorization of a transaction using the payment card and can include a verification code associated with the payment card and an identifier of the payment card, and the payment card can have the associated dynamic code. The verification code can be compared with a value of the dynamic code at the time of the transaction. In response to the verification code matching the dynamic code at the time of the transaction, the system can authorize the transaction.
    Type: Grant
    Filed: December 6, 2019
    Date of Patent: March 14, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventor: Patrick Adam
  • Patent number: 11606370
    Abstract: Disclosed herein are systems and methods executing a security server that perform various processes using alert elements containing various data fields indicating threats of fraud or attempts to penetrate an enterprise network. Using alert elements, the security server generate integrated alerts that are associated with customers of the system and assign a risk score for the integrated alerts, which the security server uses to store and sort the integrated alerts according to a priority, based on the relative risk scores. Analyst computers may query and fetch integrated alerts from an integrate alert database, and then present the integrate alerts to be addressed by an analyst according to the priority level of the respective integrated alerts. This allows to ensure that the right customer, is worked by the right analyst, at the right time, to maximize fraud prevention and minimize customer impact.
    Type: Grant
    Filed: September 22, 2020
    Date of Patent: March 14, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Jansey Comeaux, Michael Scott McQuarrie, Gregory Sansone, Veronica Santiago
  • Patent number: 11600063
    Abstract: A system and method for a guided inspection of an apartment, home or other physical space is disclosed. The system and method use augmented reality to guide a user through a physical space. The system and method further use machine learning to automatically detect and classify damage to various physical structures in the physical space. In response to detected damage, the system may prompt a user to move closer to the detected damage for further inspection. The system can also detect obscured structures and prompt a user to make changes to the environment to increase the visibility of the obscured structures.
    Type: Grant
    Filed: November 3, 2021
    Date of Patent: March 7, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Carlos J P Chavez, Quian Antony Jones