Abstract: An auditing system and method is configured to capture and report an interactive client journey between a web browser and a website. Instantiation of control code at an end-user computing device brings about the capture of server and request headers from the perspective of the locally-executing web browser. The control code causes the sending of an uplink journey report to a cloud-based processing server that uses the report to interpret the server and request headers to imply real-time interactions between the end-user. Capture may be based on AJAX requests related to end-user interaction; and data calls made to the e-commerce server during the web session. Client-side capture provides installation of control code that can be delivered directly from a content distribution network. The processing server correlates the server and request headers with predefined flagged events.
Type:
Grant
Filed:
August 9, 2016
Date of Patent:
February 19, 2019
Assignee:
USER REPLAY LIMITED
Inventors:
Philip Smith, Peter Western, Michael Simms
Abstract: An auditing system and method configured to capture and report an interactive client journey between a web browser and a website is described. Instantiation of control code at an end-user computing device brings about the capture of server and request headers from the perspective of the locally-executing web browser. The control code causes the sending of an uplink journey report to a cloud-based processing server that uses the report to interpret the server and request headers to imply real-time interactions between the end-user. Capture may be based on AJAX requests related to end-user interaction; and data calls made to the e-commerce server during the web session. Client-side capture provides installation of control code that can be delivered directly from a content distribution network. The processing server correlates the server and request headers with predefined flagged events.
Type:
Application
Filed:
August 9, 2016
Publication date:
May 11, 2017
Applicant:
USER REPLAY LIMITED
Inventors:
Philip SMITH, Peter WESTERN, Michael SIMMS
Abstract: An auditing system and method are used to capture and report an interactive client journey between a web-browser and a website. Instantiation of control code at an end-user computing device, typically initiated in response to a tag embedded in a website, initiates capture of server and request headers from the perspective of the locally-executing web-browser. The control code causes the sending of an uplink journey report to a cloud-based processing server that uses the report to interpret the server and request headers to imply real-time interactions between the end-user, the web-browser executing on the computing device and the web-server. Client-side capture provides for easy installation of control code that can be delivered directly from a content distribution network. The processing server correlates the server and request headers with predefined flagged events related to at least one of operation of the web-server and data processing at the web-server.
Type:
Grant
Filed:
September 15, 2015
Date of Patent:
November 15, 2016
Assignee:
USER REPLAY LIMITED
Inventors:
Philip Smith, Peter Western, Michael Simms